Prancin' Paws Pet Spaw

I have been taking my dog there for about 4 years. No more. The last grooming left him looking "hacked up"- I felt horrible for him! I was on time, groomer arrived 15 minutes later. Was told by the new desk guy my dog was marked " aggressive towards other dogs "- I was NEVER told of any issues. All the groomers that used to be there are gone. When I questioned why my dog was "shaved"- the reply was it was a "groomer in training ". WHAT?! Never, never would I have left him- actually, I didn't, I sat in my car and waited for him. His normal grooming time of just over an hour, took over two hours. Also, I too had been charged for a "no show". They will text you to "confirm " your appointment, and if you don't- the owner charges you for a no show! Hello! I'm not confirming, I have a family emergency, why are you billing my credit card, which I have NEVER given you authorization to keep on file? I am so upset! BUT, the brighter side to the story is I have discovered where this businesses groomers have went to AND I'M GOING THERE!Side note, this place used to be super busy, the two hours I was waiting for my dog, beside him, they only had one other dog.So sad to see a business with potential be ruined by mismanagement.

Update: Apparently I am in cahoots with someone named Alex to take down this business with my review. Besides their automated reply text, they have taken no accountability for the experience. If you read their other reviews, it appears I'm not the only one experiencing backlash over a negative review.

Horrible. Just horrible. It used to be great before they moved next to frys location. First they told me that it will take 1.5 hrs. Ok so i came back and my dog's grooming wasn't even started. So it took another two hours. They had my pup for three and a half hours and barely no grooming? Only bathed him and just trimming on the face. Well that will be my last visit for sure.

This place used to be great but has recently gotten new employees who are terrible. They harass you to pick your dog immediately as soon as they're ready. Yet last time my dog was there for 5.5 hours! So you need to be ready to jump at their beck and call between 45 min- 6 hours. Really hard to plan your day. They charge you before you even see your dog and her cut was horrible.. I had to fix her ears and beard myself. Customer service is horrible. Do not recommend.

They were good at first but now I would recommend petsmart over them. They change their prices all the time when you go to pick up your furbaby. They made a pre authorized charge on my card BEFORE the appointment and I called them which they said they'll remove it but they won't now. I was told it would be about $80 for my dog to be fully groomed. They pre charged me $100+ before the appointment I NEVER AUTHORIZED THE CHARGE. And I go to pick him up and they say "you don't have to pay anything since the pre authorized charged took care of it" They said they would remove that charge but they didn't and sent me out the door. I won't be back at all. They'll steal your money for whatever it's worth.

Ollie and his humans love Tiffany! She has been consistently punctual, professional, and skilled for the 2+ years she has been grooming our dog. Her calm voice is soothing to him even during the nail trim. And she trims his mohawk so perfectly! Thank you Tiffany and PPPS!

I miss the staff that used to be at Prancin Pet. After going to 2 different groomers I decided to go back to Prancin Pet. That was a huge mistake. One of my girls was hurt. Two nails to the quick & bleeding along with a skin tag on her chest. The only way I knew they hurt her was the blood on my couch. They never told me about hurting my dog when I picked her up. Her coat is so uneven that I called to have her fixed only to arrive and my other dog was shaking uncontrollably. She's NEVER done that before. I left, I didn't want that girl touching my girls.So if your okay with them hurting your dog, not telling you, doing a crappy job grooming then this is your groomer.

I have been taking my dogs here for just about a year and I have always been very pleased with the way they love on the dogs, treat them with sweetness, and most importantly, how the dogs look when I get them home. They look great. The Spaw is very timely also. I was taking my dogs somewhere else and I always planned four hours to get a cut there. Prancin Paws is usually finished in an hour or so.

They charge too much and the owner keeps raising prices for no reason. I've was taking my Boarder collie there for 3 years. Started out at $65 but ended at $120; almost double in two years.

While they are not the cheapest game in town, they are awesome. They care about your pets and do a great job. They are accommodating, willing to treat each of your pets as individuals, and super friendly and caring with the animals. This is not a grooming mill. Carlos and his team are first rate.