Polanco's Furniture, Inc

Horrible customer service. Items that were delivered were damaged not because of the delivery men it came damaged from the store. The owner Mr. Polanco is very rude and disrespectful to his employees and customer. So DO NOT shop what so ever at this place because you will completely regret it.If there was a way to give him zero starts I totally would. Very rude Man!

If I could give a negative I would furniture not good quality at all will fall apart very fast yes it looks good on the outside but it is made very very poorly and I'm sure the little good reviews they have are either their family or someone they paid to give them good reviews do not give them your bank info they will Steal your money they commit fraud and the owner will be very nice but once he has your bank info he will change and do whatever he can to steal from people do not go to this place it's a nightmare

Consumer be aware this company does not stand by their product I bought a few years ago a set of couches the fabric was very cheap and did not last long when I called the store to discuss fixing the furniture under warranty I had a bad experience I dealt with the wife of the owner and she tried to imply that it was my miss use of the couches which caused them tear I went to the store personally the first person I came across was the owner he then asked if I needed help and I discussed with him the problems I have had with my purchase and his response was how many kids I had because the excessive miss use of the furniture could cause the tear I was quite offended by his remark and told him that I should not even have to answer to that but I only have one daughter and she is well behaved after telling them that I was going to file a complaint with the Attorney General and Better Business Bureau they decided to fix my furniture no more questions asked I have now yard sale the couches because the were junk anywaysb