Drew M.
Jan 30, 2025
Recently purchased a home and found some "surpised" that needed to be repaired immediately. I called Pioneer, they dispatched somebody within two hours.They diagnosed the problem(s), gave me a quote. I then scheduled the work for the following morning. They both showed up ontime and handled everything on my list. They cleaned up before they left and were very professional.Highly recommend this company!
Read More
Viva T.
Mar 12, 2021
We've used Pioneer for small jobs in the past with no issues as they are very quick to come out but they really came through when we had to do an emergency whole-house replumbing with PEX when the old galvanized pipes catastrophically gave out. They scheduled us quickly and did all the plumbing work in one day (!) meaning the water was only off for a few hours. Everybody else associated with the job (drywaller etc) also did great and was easy to work with. The pricing ($8K) was reasonable due to the large amount of work, drywalling, permit etc. Jim the project manager was easy to communicate with on e-mail. For a job this size it was remarkably painless.
Read More
Joy T.
Jun 1, 2022
Sean and Dawson came out today and put in a whole new A/C unit in for us. They were both very nice very professional. We have a few extra obstacles to come out and fix things at our house as we live out so far. They were both very accommodating. I have a broken leg. They helped me pen my calf up and then put all of the wood back for me. They did a great job!!!! We are back up and running with cold air again. I would definitely be a repeat customer and recommend them to anyone.
Read More
Sallie D.
Dec 23, 2024
Dwayne Franklin is the most professional, kind,honest plumber. Helped me with septic pipes so grateful.!!!Desiree the receptionist is also amazing! so helpful in my emergency!
Read More
Heather M.
Dec 18, 2024
Fast response with same day service. Aaron was super professional, on time, honest, and got my water heater up and running in no time!!! I would highly recommend Pioneer Plumbing and will definitely reach out to them with any future needs. Robert & Heather
Read More
Debra S.
Feb 22, 2024
Pioneer Plumbing came highly recommended, so i was disappointed by how their poor customer service effects their work ethic. I had a rep come out to provide an estimate on some home repair items, including adding clean outs to the sewer line and kitchen sink. Several weeks later, i received the estimate with both jobs linked together, no breakdown for parts and labor or time estimate. I spoke with the receptionist and requested a more detailed estimate so that i could move forward and schedule the work. After being given the runaround for another two weeks, i am taking my business elsewhere. Perhaps the original estimate was fair, but with multiple jobs linked together, i have know way of knowing and their lack of any detail makes me question their pricing integrity.
Read More
Lori D.
Nov 10, 2023
Great service. Derrick was very courteous and professional and fixed the hot water problem quickly. He also installed a new kitchen disposal. Thank you.
Read More
Arthur E.
Mar 31, 2022
We had an issue with our recirculating hot water system. Had two other plumbers in and they tried various approaches, none of witch worked. Ray from Pioneer plumbing took about 5 minutes to correctly diagnose the problem. The other plumbers hadn't a clue. Ray's proficiency is amazing and the company is a pleasure to work with. Thanks
Read More
Liz M.
Mar 19, 2022
We highly recommend Pioneer Plumbing!We had an unusual plumbing problem that puzzled other plumbers. Ray figured it out and fixed it! And when the dry wall guy couldn't come over as planned to fix the cutout in the wall, Ray stepped up and finished it for us. Top notch service!
Read More
Valerie H.
Mar 30, 2023
Not sure about their service, but their drivers are aggressive and exhibit road rage. Driver of the van behind me was honking at drivers and changing lanes erratically. Even ran a red light at Golf Links and Wilmot today at about 11:40 am. Not the greatest way to advertise your business....
Read More