Photographic Works

I'm so happy with the work they did digitally restoring an old damaged photo of my parents. It's the only one I have like it. Staff are very friendly and helpful too:)

I love this place. All employees are helpful and friendly. They will make sure your 100% happy.

I absolutely love this place! I tried several different shops around town and either they weren't able to do what I needed or were way overpriced. Keith was so incredibly helpful and made the whole process easy. I had a canvas print made for my mom of her dog who recently passed and she loved it so much. It was digital art and I was concerned about any pixels showing but they edited it for me and it exceeded my expectations 100%. Will definitely be coming back for any prints I need in the future.

When I first moved to Tucson, Photographic Works was the go-to place for getting my film developed. That was great as I live in the same neighborhood. But over the last 2 years they have exited this aspect of the business leaving me wondering what is it they actually do there anymore. I might have given them more stars, but what really irks me is that they don't seem interested in providing service to anyone who needs film processing. Case in point, when I brought some E-6 film to them a couple of months back they told me that they couldn't process it but they could refer me to a lab in LA where I could send it off to be developed. Now, it seems to me that if they were interested in servicing their customers and keeping us happy they might, for a nominal fee, offer to handle sending the film out to be processed as most labs would do when they couldn't do something in-house. Back in the day that was called "customer service" and a company would take the extra step if it meant holding on to a clientele. I guess they aren't that motivated.More recently, I brought a roll of C-41 color print film in to process and they referred me to Jones Photo. Fine. Have it your way. I'll give them a try. Maybe the folks at Jones won't be so willing to throw business away.Bottom line, I think it's a shame that Photographic Works, with the reputation they once had, would so willingly hand off business to another company and forfeit the faith and future business of their customers. Perhaps that's the direction customer service is going these days. Seems that so few business owners remember the old adage "Take care of your customers and your customers will take care of you." Yes, film labs are a dying breed. But when you're one of the last ones standing and you've been handed the corner on a market -- even by default -- chances are you aren't going to lose your clientele unless you send them elsewhere as Photographic Works is doing. I hope they re-evaluate their commitment to their customers and at least consider taking the step of sending film out for processing if they aren't interested in doing it themselves anymore. Their customers will appreciate them more for taking the hassle out of getting film developed.

Hands down the best photo lab and framing store in town. Been at the same location for 30+ years. They know what they are doing. I don't go anywhere else when I'm in Tucson.

Scenario: Have a 5x7 print of grandma's wedding and want to enlarge it to an 8x10 print. Went to Walgreens and paid $3.50 for a streaky, terrible enlargement. Wanted to go somewhere nicer to get a better print made.Result: Photographic Works wanted to charge $31.64 for the enlargement. About $15 of that would cover scanning the photo and putting it on a CD (are you kidding??) and another $15 to make the 8x10 print. While I agree that it should cost more than Walgreens, I had an enlargement made at a different photo shop in Boston and it only cost me $14. I even asked if I could save $15 without taking the digital image on CD, but instead I was informed that scanning was part of the enlargement process... thanks...Verdict: I left without ordering any prints, so I have no idea what quality they provide, but $31.64 is too much to pay for an enlargement of a print. I'm going to look elsewhere for my photo services.

As a fine artist I've been using Photographic Works for years. Their quality is outstanding, great pricing and a very knowledgeable and friendly staff. I've never been disappointed with their products and will continue to use their services.

Photographic Works is my go to lab in Tucson for making large photographic prints of my Fine Art photography. I've had Epson Archival prints made up to 78 inches in length and also like printing on a new Wall paper Material up to 50x50 inches. Whatever you need done professionally they can do at this lab they have a qualified staff and the right equipment to get your job completed on time. I've been using them for more than 20 years.

Photographic works is an excellent place to go for digital printing. Best in Tucson. I had a photo printing order for over 25 large scale digital prints and the color matching was spot on as well as the knowledge Rachel, Amanda and the entire staff have about photography and digital printing. They also curate and display an analog photo competition with submissions consisting of images made using plastic lens, pinhole, vintage, instant cameras and alternative printing processes.

Exceptional service. I brought in three orders, one of which was a fairly large and complex shoebox scanning job. They nailed it. Then I brought in a photo to put on a metal frame, but was unhappy with the result. They redid it for me at no charge. Perfect. The last job was to take a poor resolution photograph and put it on a metal frame, which turned out beautifully and was ready the next day.Excellent operation, all the way around.