PAWS Veterinary Center

Recently moved back to Tucson (yea!) and needed to find a new veterinarian for Murphy-Lou, the sweetest Coonhound in the world but she has a few medical issues that require vigilant monitoring.Read PVC's excellent reviews and made an appointment. From our initial entry through checkout, our experience was wonderful!Check-in was a breeze and we were greeted as if we were old friend... very kind folks at the reception area.Our vet tech was super sweet, a good listener, thorough with Murphy's history info, and clearly a dog lover... (all the techs we've met have been much the same!).Dr. Fallini came in, introduced herself, and spent a LOT of time getting to know Murphy and her issues. She was extremely professional, warm, and seemed genuinely interested and focused when discussing her history. She took the time to answer all of our questions and we felt very confident in the care that PVC would provide.A few more visits since our first visit and we still feel great about the care she's getting at PVC, and we really enjoy stopping in and receiving friendly smiles from everyone. We're grateful for and absolutely recommend PAWS Veterinary Center to anyone needing care for their furry family members!

The entire staff is exceptional. I had been taking Rusty to another vet and was not happy with the way they examined him. They would whisk him off to the back and do "stuff" then come talk to me. I didn't know what to expect when I took Rusty to PAWS for the first time. I was blown over by how nice the facility is. They have a separate section for cats and dogs so no cat feels threatened. The ladies at the front desk were so helpful and accommodating.The first exam was done in the same room with me! Man, I was shocked. The Tech gave him some peanut butter to help distract him so he was not focused on the exam. Instead of pumping him full of pain relievers like the other vet, they suggested that we not do that. Rusty had warts and there was an annoying one on his foot. It was getting infected and instead of having me keep wrapping it, the vet suggested that we got booties to put on his feet. Well that did the trick. Instead of using just the one, we decided to put them on all 4 so he could get around better. About 2 months after this visit, Rusty took his final visit to them. I called in the morning and was given a same day appointment. When we arrived, we were immediately taken to a room that was set up for him to be comfortable and for us to have privacy. The Tech and the Vet both spent time with us to make sure we were ready to let go. Afterward we were allowed to stay as long as we wanted with him. I've had to let go of many dogs & cats and this was by far the best experience I've had. I would highly recommend PAWS. Everyone there is focused on giving your fur-baby the best care possible.

So I took my cat in for an annual work up. I was told NOT to let her urinate prior so they could get a urine sample. While the vet was palpating her she commented, "wow she has a full bladder!" They took her back to the area they do the urine sample and returned her to me. One the way home my cat'a bladder let loose. It was so much that it got all over my leather seats. Now I have family members that take their cat places and those places drain the bladder. They don't just take a few cc's and put them back in the cage! I expressed my frustration and requested some kind of refund as I am likely going to have to hire a detailer at the very least! I was told, sorry, most cat's bladder can handle it. They didn't even offer to buy me some enzyme cleaner. I'm beyond disappointed given what this place charges.

PAWS has been so helpful with my dog, Piper, since I brought her home at 8 weeks old. She started struggling with anxiety going to vet when she was about 6 months old, but all of the staff has been amazing at helping both me and her find ways to make the experience better for her. Dr. Thurston (who we have had the most experience with), the vet techs, and other vets who we have seen less frequently always take extra time to make sure that she's comfortable. The front desk staff is also very communicative and friendly! Overall, we have had a great experience with PAWS and would recommend to anyone looking for a vet!

My senior dog has been a patient of PAWS for over 3 years, and I worked there briefly and the standard of care they give their patients is amazing. I love Dr. Thurston- every appt she spends a good amount of time with us discussing Lola's issues, and Lola gets good vibes from her as well. The old lady has always gone and sat right in front of the doctor with no anxiety. I've worked with a lot of vets in the past, and I was so impressed and happy with our interaction with her when I was considering euthanasia. I didn't feel shamed whatsoever, but we worked through it and Lola's still thriving. Techs and front desk staff are amazing. Of course it can be difficult getting in for a non-routine appointment, but I've had absolutely no issues with PAWS! I'm sure there are less expensive clinics I could bring my girl to, but this is my go to because it's worth it!

Pricey but well worth it. They take good care of my little girl . It is a very nice facility and they return your call right away if you are an established patient already .

They were amazing with our pup! She has several allergies and is very anxious around people, but they took their time with her, listened to my concerns, and have gotten her on track to feeling much better. I was very surprised and grateful that they were willing to sit on the floor with her and wait to make sure she was comfortable before doing anything, it made me feel a lot better about the whole process. Thank you to the PAWS team for helping out our pup

I absolutely love Paws in Tucson. Everyone is great and my pets love coming there. I feel they are well cared for and will live healthy long lives as a result.Dr Aronson and Dr Bloomfield are amazing and a special shout of to Jenn (front desk) and Jonathon (amazing vet technician) who always calm my anxiety. I am so grateful my friend recommended PAWS and happy to see they are expanding making it easier to have all our care in one place.

I just put my dog down. The crew at Paws is more interested in "selling services" than serving the dog's best interest.2 months ago, my dog lost his appetite.......after $2000 in tests no hint of a diagnosis.......they just wanted to run more tests. incidently they also quoted us one price for radiology (written quote $564. , actual charge $785......it goes on and on. Dr Keener is our vet and THE ONLY reason we stayed w/ Paws was because of him..........don't get me wrong the staff is caring and professional but the vet we saw was woefully inadequate. I am sure the staff is merely following management's desire forMAX revenue, I get it, they are in business to make money but their first responsibility is to provide accurate professional service.......I'm happy to pay for that.After being faced with significant costs for more tests, I left angry and went to NWAnimal Hospital where Dr. Darwin requested all test results and imaging; along w/ this and a 3 minute exam of his lymp nodes and concluding my dog had METASTATIC GASTROLYMPHOMA.That was yesterday.....This Morning he collapsed and we put him down.I'm not holding Paws responsible but if they are going to charge Cadillac rates then you best get a Doctor that is experienced.........I may return, but only after Dr Keener returns.......I wish him the all the best.

I had been taking my beloved Chandler the WunderBeast, a ridgeback-Shepard mix, to PAWS for 12 yrs, until his passing at age 16 last July. Drs Aronson and Keener are caring and wonderfully skilled veterinarIans who I trust unconditionally. They are backed up by a skilled and wonderful staff that are excellent across the board. I would not go to another vet as long as PAWS is around. Thanks!