State Inspection April 2022
Desiree D.
Feb 8, 2024
I absolutely love this place. We used to drive almost an hour just to have our daughter go here. The staff is very caring and addresses any concerns immediately. The teachers are all very caring and communicative and you can tell they genuinely love each kiddo. Would highly recommend this daycare!
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George T.
Jul 20, 2023
Open Arms Preschool is excellent,My son has attended Open Arms for the last two years. When we chose Open Arms it was easy because the staff was so accommodating and friendly. The attitude I'd see reflected as love throughout the school It was so great to find a school for toddlers not yet potty trained and all to have all meals and snacks providedMy son went through the infant program and it was great for him; so much growth!! He interacted with the other babies but still got the individual infant care he needed,The daily reports are valuable,The love and care of the individual babies was apparent to me with my son amd is everytime I walk by the infant roomNow my son is in the toddler program,Again, I am so impressed with the program; they are all engaged,Cool and interesting lesson topics I can see the teachers control the environment and not the kids.Everyday I see all the teacher interacting with all the kidsI like the daily activities and the daily report naps and curriculum learned.Here's the bottom line review...My son has a great home but everyday I pick him up, he wants to stay at Open ArmsI will keep him at Open Arms through all of their programs
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Tracy N.
Aug 3, 2022
I suspect physical abuse on my 3 year old grandson. Investigation in progress. My grandson reports being spanked in areas where there weren't cameras.We provided stars and charts for positive reinforcement. The staff did not understand behavior modification and removed stars for bad behavior.
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Aimee D.
Mar 1, 2023
We have been taking my daughter here for two years now and just started my infant son there recently. Our daughter started in the infant classroom. She has since also been in the ones classroom and is now in the older twos classroom. She has had favorite teachers in each classroom and we've had several of the girls even babysit for us because we love them so much. When in the infant classroom, our daughter loved Ms. Lily, Ms. Caprice, and Ms. Frances. In the ones classroom she always talked about Ms. Savannah and Ms. Madisun. Now, in her twos classroom, we hear from her all the time - "Ms. Jasmine good teacher. Ms. Hannah good teacher." :) We truly love this center and all the women there - and I can see how much they love and care for my children. They are excited to see the kids each day and greet them with enthusiasm. They track by date all physical, mental, emotional milestones on forms in a binder for each child and stimulate development in each. They have learning themes each week (ocean, Halloween, cold weather, etc.) where every day they have a craft, music time, book, and/or physical activity to teach on that theme. They send home the kids crafts regularly and it is so cute to see how proud my daughter is of the things she made.Classroom environments are colorful and stimulating. There are posters on the walls of colors, shapes, numbers, letters, facial expressions that they use to teach the kids on those topics. There is a variety of toys that the kids freely have access to during the day. Clean, comfortable sleeping cribs/ cots are provided to my kids. I really think a lot of the reason my daughter has a good sleep schedule is because of Open Arms. The kids are on a consistent eating and sleeping schedule each day which gives them a good amount of structure that they thrive on. They are given a variety of foods - my daughter is not a picky eater at all and I know community mealtimes with her friends at school has taught her to enjoy a meal with others and not be picky (seeing other kids eat many foods encourages her to as well).They support potty training children well and are a huge reason why we were able to get my daughter successfully potty trained by age 2.And I guess to address my experience with some of the issues folks brought up in other reviews.-Biting: my daughter is not a biter, but has been bitten a few times. Unfortunately, some kids are going to go through a biting phase and what I look for is how the center responds to it. Any time this happened, we were notified by and "Ouchie Report" for my daughter. The biting child's parent receives an "Incident Report." The teachers work with the biting child's parents and the child to resolve the behavior. I feel this is as good a response as any by the center to give the biting child a little grace - they have big emotions they are learning to process. -Cameras: I have never, ever seen any inappropriate behavior by a teacher to my daughter on the cameras. Only snuggles, playfulness, and good direction (to use the restroom, to sit down at mealtimes, to sit in reading circles/ for learning activities, to get coats on and go outside). I am grateful they even make cameras available to us - centers don't have to do that - and it allows me to check in on my babies when I miss them during the day.- Cleanliness of Classrooms: Daily, when I walk into the center, I smell one of two things - cleaning products or yummy food being made. I have seen the cleaning the girls do on the cameras every day (shuffling kids to be able to sweep/ mop, wiping down surfaces, etc.) - I know the facility is regularly wiped/ mopped/ tended to. Sometimes when I walk into the classroom to pick my kids up, yes there are toys everywhere, but I also know those were all picked up when the kids were napping and have since been taken out again - and that means she and her friends are having fun, playing. Children make constant messes and it is seriously a wonder to me how a couple teachers keep up with 10-plus kids per room. - Lost items/ Cleanliness of kids: My personal rule is I don't send my kids to daycare in items that I am worried about getting messy or lost. That being said, my daughter has only ever lost a couple of bows at daycare. As her parent, if I notice an item of her's is missing (clothes, etc.), I ask the girls the next day if they've seen it and they are always able to locate it- minus the two bows. :) Also, if I pick up my daughter and she has marker/ craft supplies on her fingers, clothes, maybe some on her face - I know she did an activity that day. If she has dust on her knees and butt, I know she played outside. If she has spaghetti stains on her shirt and pants, I know she was fed. Kids are going to get dirty - that doesn't mean they haven't been cared for or looked after. Overall, we love Open Arms and would recommend it to anyone!
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Ashley R.
Aug 26, 2024
The teachers really care and love for all the kids. They treat my son and daughter like family!
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Anaka F.
Oct 18, 2023
I started taking my daughter to Open Arms when she was about 2 months old! The teachers here communicate with you about your child and how they are progressing everyday as far as development goes. They show my daughter all sorts of love. She is now 7 months old and thriving in her infant class with her baby friends!!
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Erin P.
Feb 27, 2023
I have taken both my children here, my first is now school age but went here for 5 years. We brought my second here starting at 5 months old and its been the same great experience. We love the ones and two year old rooms, always clean, plenty of appropriate toys some even montessori style. Mrs. Jasmine and Mrs. Jacquie have potty trained my child in only a few months, they are all my 2.5 year old talks about. She is always happy when I drop her off and excited to hug her teachers and friends. Administration is always answering the phone, even when I call for ridiculous reasons. Ive been to many daycares and even worked in some and i do believe this one has been awesome for my kids. I appreciate all of the teachers so much jere for all they do!
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Allison M.
Feb 27, 2023
I have been taking my 2 year old for about 6 months now, and it's been a really good experience primarily because of his teacher Ms. Jasmine. He seems comforted by her, doesn't fuss when I bring him in when she's there. She has initiated potty training, does art projects, and she is always cheerful, and I see she treats the kids well. I'm a pediatric nurse and know how much patience it requires working with kids. This is such a hard profession, being a caretaker to other people's kids, and I feel so much better bringing him when she's there because of how she treats my son and the other toddlers. The rest of the staff is great, friendly and always greets me when I come in. I see them cleaning frequently which is important to see, and they always alert us when there is a particular sickness going around the center. I would recommend this preschool/daycare to other parents and pleased with my experience so far.
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Monique C.
Nov 10, 2022
It is 60 degrees and children are outside with no jackets! All the jackets are in the room sitting there . Kids faces are extremely dirty & snotty and no one cleans them, the classroom furniture is ruined and not taken care of, the floors are extremely dirty, the teachers make up there own rules and denied my daughter breakfast when she came in at 7:52. (They are supposed to stop serving at 8) the office barely answers the phone when parents call. There are constant teacher changes and when you walk in the room kids are running around crazy . My daughter doesn't learn anything here. I have called and left a message for the regional mgr and will be filing a complaint with DES and state.
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Alva G.
Mar 6, 2023
My children have attending Open Arms since 14 months ago . I have no complaints about this facility. Just gratitude . My children love the teachers and everyone ( the entire staff ) is great ! My 2 yo daughter calls her teachers mom ! my 3 yo son I think he is getting more independent now in his new classroom With Ms.Haley. The whole staff is great, they care about the children . plus they get to know the kids. I want to thank all the teachers for their attention and care for my children. It is not easy to entrust your children to others but open arms and their teachers make it easier. They have never been hit or bitten by any other child. They always explain to me how their day was and let me know if one of my children is not feeling well. Thank you Ms. Madisun, Ms.Jasmine, Ms.Jackie, Ms.Hannah, Ms. Haley, and even though she is no longer in this facility thank you Ms. Savannah. I would love to name them all. Ruby & Liam love you all so much. Thank you for your care and attention! God Bless
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