Ol' Pot Hole

I cannot say how the food tastes, because I never got waited on! I stood there for almost 15 minutes waiting to order and never got helped. They had 2 guys working the grill in the back and nobody working in front counter. This hurt them today. I was one of many that gave up and got good at other places in the food court. While sitting down to eat, I personally witnessed 7 other groups and/or couples who also have up waiting and went elsewhere. Unless they get someone to stay at the front, they will be closed by the end of the year.

I got so happy to find out a new local small business in the Marana area. Customer service was top notch! The food was very tasty! Highly recommend and I will be returning. No complaints at all.

I've been seeing positive reviews on Facebook groups saying this burger place at the Tucson Outlet Malls was amazing. We were out shopping and needed a small snack so we decided to stop by and split a burger and fries. We got the desert heat which had a spicy kick, but wasn't too spicy at all. It was so good! The mall food court was super quiet, so we walked right up and ordered our food. It was made fresh and available to eat maybe 5-10 minutes later. The burger can rival anything I've tried in Tucson, so Marana folks, don't sleep on this awesome place! You can even order delivery through DoorDash.

No reviews we'll it is an honor. I HAD JUST HEARD about the new burger choice in the Tucson Premium Outlet Mall this morning. Since it is only 10 minutes away, I decided we'll try ITit for our takeout for dinner. It is a Winner. It's definitely a new go-to. My Bacon Smash Style cheeseburger was delicious.I have been in Tucson for almost 25 years and do try to keep up with the Burger outlets.Ol'Pot Hot instantly moves into my top 5. Possibly number 1, but I need to get to just a couple more spots. I can say this is a must go to if you're a Burger Lover. My Wife had the Blue Cheese chicken and ate every crumble.She enjoyed it.I took a combo with really perfectly made fries and a drink ,a 3.00 add for the combo.We split the fries.The owner Josh was very nice and told me re his food truck he has had for going on 2 years. So yes it is the real deal.Give it a try when your in the NW area.

An absolute treasure that is found in a mall food court. THE OL POT HOLE!!!! What a wonderful experience, burger has huge, pressed super thin and lacy with excellent crust and the flavor was on point! The bun was a plain white hamburger bun, toasted to perfection, which is the best in my opinion, we don't want to over complicate the burger with some fancy nonsense bun. The toppings (lettuce, tomato and onions) were slice just right to obtain the perfect balance and the bacon was crisp and not over cooked. Then to top it all off the FRIES!!! The fries are fresh and hand sliced we opted for the cajon seasoning which had the perfect amount of spice and salt! ALL FOR THE PRICE THAT YOU WOULD PAY FOR BAD FROZEN FAST FOOD BURGERS AND 1,000,000% BETTER!!! Keep up the good work Ol' Pot Hole, LLC we will frequent your establishment.

New location in the premium outlet mall... we decided to give it a try and oh my goodness... what fabulous food. The service was good, yes, and we appreciated that. It took a few minutes for the food, but with good reason. It was cooked to order. As in fresh. Freshly grilled (smashed) burgers and a side of real fries. The homestyle, skin on, absolutely piping hot scrumptious fries. I confess, I over did it. But I mean really, when you find fries that good? Live for the moment. I can promise you we'll be back. Often.

It was a bit of a wait but well worth it. Great smash burger and french fries. Staff was very helpful.

Not sure what all the fuss is about. It's a one man show, so service was bad and slow. Really bad and slow. Even forgiving that, the fries were covered in grease and totally soggy. No crisp at all. You also don't get a lot of fries. The burger was smashed to a complete crisp. No juice left in it. I wouldn't have paid $5 for that meal and it cost $12. Ignore the positive reviews and go somewhere else, that's my best advice.

Bbq triple burger and buffalo blue chicken sandwich (honestly forgot the exact names haha) the fries are Southwest fries and garlic salt fries. I went to the location at the outlet mall off twin peaks. Initial bite of the chicken sandwich was delicious! My husband had the bbq burger and he was speechless haha Overall great experience with the food and the service. The owner happened to be working at the mall location that day. He was very kind and gave the local food truck vibes. Good conversation. When I asked if he had aoli sauce he offered to put something together. He didn't disappoint.

Such a great place, the food as delicious. I had the double cheeseburger and my friend had the pulled pork, both of were so good. They have different seasonings for the fries. Definitely going back.