Northwest Allied Physicians

I know this office has several divisions at this one location. It appears there's a urgent care, bone and joint, and pain management. There actually may be one more. So, this review is on the Pain Management office. I see Mr Ken Judkin's, PA. He has been my physician for a few years and this past year moved to Northwestern, so I followed. Mr. Judkin's is a very thorough provider he listens carefully to ones concern's and runs testing as needed. He was able to diagnose a condition previously missed by other providers. He has made a tremendous difference in my life. I lost nearly all my coordination in my hands and he convinced me to start painting (I had never picked up a brush my whole life). It was truly a Godsend, I enjoyed it and was often able to work through pain. There definitely isn't a magic bullet, but he has been able with traditional medications and shots and unconventional treatments like paint that has really helped. I'm still in a lot of pain, but my overall health considerably better. If you're looking for a physician who will certainly put just as much in to your care as you, Mr Judkin's is my recommendation. However, this is NOT a provider that is going to prescribe medication that isn't warranted. They run a very professional operation. I have lived with chronic pain for many years; I have seen the Good, Bad, & Ugly with pain clinic. This is a great provider. If you have chronic pain or a condition causing severe pain I definitely recommend Mr Ken Judkin's.

If I could give them a negative review I would.Dr. Jeffrey Mack had terrible bedside manners. Doctors like him give the profession a terrible reputation. The lack of empathy was astounding and I can assure you that our family, extended family, and friends will steer clear of this facility and more importantly, this doctor.I hope this review helps someone else not experience the terrible customer service.

Front desk staff and wait times were unlike anything I've experienced. I usually dread going to the doctors because of ridiculous wait times.... but at Northwest they got me in to see Dr. Miller before I could even finish my paperwork and 10-5 minutes before my scheduled appointment. Dr. Miller and her assistant Michelle are amazing! I had been to three different doctors with the same concerns. My symptoms would go unnoticed or would not be taken seriously. Dr.Miller asked all the right questions and got my lab testing immediately! I was then diagnosed with the illness I believed I had. I can't be any more appreciative! Now I am able to manage my illness. Thank you so much. Would definitely recommend this office to everyone I know!

Now lets see if this update to the Patient Advocate for Northwest Allied Physicians? Updated the correct Review.So. I eventually got a call from the person that says they are the "Patient Advocate". OMG, what a misnomer. They are the firewall, that protects the staff. It's all the patient's fault. Wish I could remove the 1-star and have no stars.

This review is for the cardiology dept at 6320 N. La Cholla Blvd. | Suite 300Tucson, AZ 85704. Avoid this place! The front desk personnel are rude, short, unorganized, and condescending. They told me that my wife had an appointment on a certain date and time, and we had the appointment card, but when I called to confirm, they said the appointment was never made. On another occasion, one of the front desk individuals actually lied to me about asking our cardiologist to sign a release form for another procedure. It was never done.Stay away! Try Pima Heart and Vascular instead.

I had scheduled an appointment online and NO one called or left me a voicemail to let me know that the doctor would be out this morning. Terrible service and an awful office please do not go here.

I was a patient there and had a wonderful Dr. and then all of a sudden she was gone. They recommended another Dr. that would take her patients and when I called to make an appt. she was also gone. So again, another Dr. was recommended so I made an appt. She prescribed a statin for me at 40 miligrams (I have family members who have actually had heart attacks and worse cholesterol than mine who were takin 10 mgs.) so I thought it was a high dosage, but I started taking it about a month and felt terrible the entire time. When I called her I said I thought it was way too much so she said to cut it in half, which I told her I already was. A couple weeks later, I told her I thought I might have a UTI and was going to Urgent care; and she told me to remind them that I had stage III kidney disease! Never had I ever heard that from anyone so of course it scared the hell out of me. My test came out clear on the UTIMeanwhile a friend of mine who was also a patient of our first Dr. at NW found her at another clinic so we made appts. When she compared the blood tests ordered by the Dr. that said I had kidney disease and the one she had ordered a year and a half earlier, she showed me how the numbers had actually improved and that I did not have kidney disease at all. She also lowered my statin to 10 mgs. a day. Needless to say, she made my day and I came out of the appt. feeling relief.I've talked to several others who got caught up in the massive changes at NW Allied Physicians and had to find new Drs. I hesitate to name the Dr. that overprescribed me and said I had kidney disease, but with all the changes in staff there, I would be leery to put them in charge of my health!

I checked in on 11/27 around 2:30 pm. I was checked in very graciously and without judgment (which is not typical of the behavior of most the front staff here) I let them know I was going through severe alcohol withdrawal and was having serve chest pains and shortness of breath as well as a tingly sensation in my extremities and severe vomiting. I was called back to triage fairly quickly but then had to wait 4 hours to be seen while I puked profusely in the lobby, to the point of having vomit in my blood, I let the staff know my condition was getting worse and I told them I understand that they were busy. What really got me is I watched 4 patients who arrived after me get seen and taken back first. My condition was BAD and rapidly getting worse, but they couldn't give a damn. I tried to be preventive by coming to the hospital when my symptoms first started and wound up having to wait so long to receive help by the time I did I was writhing in agony. I get that alcohol and drug addiction is looked down on (and generally not taken seriously) but it is a serious issue and I was trying to receive help and was instead made to wait and get worse while in the lobby. I also recommend some sensitivity training for your staff in regards to addiction and withdrawal. Most of the staff was very understanding in the ways they could and took charge on the severity of what was happening to me,THIS is after I was actually seen and taken to a bed, but if had staff realized exactly what I was going through when I first admitted myself then maybe I could have been treated sooner and they realized how serious it was. So maybe teach your staff to actually listen and hire some more people so no one ever has to wait 4 fucking hours to be seen again.

We stayed in Tucson the month of March and a couple of days before we were to fly back to Minnesota I started having muscle spasms every time I moved. I had no idea where to go and after calling a couple other places that said nothing was available I called Northwest Allied on Sunrise. I was in tears by then and the receptionist was so compassionate. She told me to come in right away because they had just opened and I wouldn't have to wait. I saw Yvette Rodriguez, NP. She was very nice, thorough and did what I needed and I was in and out in no time. Thanks to her my flight home was uneventful!

I went in to see one of the doctors for my annual check-up on Orange Grove Road . My co-pay is $45.00,they stuck an extra 25 cents .The only thing she did was listen to my heart and tell me there was no change in my meds. Today I got a bill for $16.75 so that is an extra $17.00 for her to do nothing but what is stated above . I will not be going back to this place.....ever .