Northside Lighting

I waited for help for 25 minutes today for assistance. I left without being acknowledged after they wasted my time by avoiding me. I had 7 light fixtures to purchase. Dining, four sconces, and 2 exterior. I am not sure what they were all doing on those computers, but they didn't have time for floor customers. BTW I am an interior designer with a retail location in another town. I know for a fact this is not the correct way to treat potential clients. I went to another lighting store and spent a good chunk of money on this condo project lighting. My rating of their business is as low as I can give. This is exactly why people are resorting to Amazon purchases.

I've visited this store several times and am always amazed at the great selection and knowledgeable and friendly staff. We had been looking all over town for a southwest style outdoor sconce and this store had the best and biggest collection. We bought one.A while back we brought home some pendant lights we'd bought there and found the blown glass shapes didn't quite fit so we returned it and the saleslady had ALL the boxes with this particular light brought out for us to try to find a better match. It worked and we went home happy.Lowe's, Home Depot, Costco just don't seem to have that much selection.If you really want to see what's available in the lighting world, this is a good place to start your search.

You know what I like about Yelp, Im figuring out what people mean and what it means to me when I'm looking for that particular store or business. I read some old reviews on here about this store that described it as snotty. You know what, I like snotty because that equivalents to high end lighting fixtures and to me service. I came in and met Javier Camacho. He was polite soft-spoken knowledgeable and just about the sweetest man you'll ever meet. This store has a lot of floorspace to look around you'll be here a while. I got what I needed when I came in here & some other things he didn't have we're still working on. But the amount of service and the politeness is what really counts and this store has it all.

Bought a Savoy light fixture for our dining room. We asked them to order it for us, and it was cheaper than buying directly from Savoy and at another lighting store in Tucson. Thanks, we love our light fixture!

Nice place, wide selection. But snotty. Waited for quite some time and there was no one in the place who would care to assist us. One customer was asked if HE needed help from three different employees... but not us. So we left, and will not return nor will we recommend it to any of our friends.

This was the 2nd store I walked into today to look for bathroom vanity lighting. Unfortunately, I got the same reception at this store as the last store...No customer service. When I walked in, the only salesperson I saw was sitting at her desk. No greeting. I walked around for a few minutes and the saleswoman started helping another couple. I walked around the entire store and did not get asked by anyone else if I needed help. I walked right by another gentleman (salesman?), who was on the computer, and did not ask if I needed help. Another couple walked in and the saleswoman asked them right away if she could help them. I said " I was never asked if I needed help." She asked the gentlemen if he was busy. I told her that I was out of time and left. Just like the last place, I will never be back. I guess buying online is now my best option.

Spotty customer support and poor attention to detail when ordering products and this resulted in unnecessary customer expense. Company unwilling to assume responsibility for correcting issue they helped create in this customer's view. As with any project, recommend shopping around before purchase. Personally, I'll be taking my business elsewhere next time.

Excellent support, courteous, and inventory. Highly recommend shopping here for your lighting needs!

The best place to get light and installation. This is the second house we have replaced lighting from Northside lighting. Great showroom, sales and installation crew. The chandelier we choose was not made for a slanted ceiling but the guys figured it out and it looks great.

Needed a replacement glass cover for a broken chandelier lamp. We tried to order the replacement on line, went to four other stores in Tucson. The piece was not available. At two other lighting stores, we were told that they simply did not have the replacement and they could not help us. Javier at Northside lighting was only too happy to help. Northside Lighting did not have the replacement piece but Javier took my name and number and researched until he located the correct piece. He contacted me, provide the model number and part number and price. We bought it and were able to replace the piece. In future if we have any lighting needs whatsoever, we will return to Northside Lighting first. The customer service was exceptional and went well beyond what would be expected. Thank you Javier and Northside Lighting!