Micro Import Service

All the staff at Micro Imports are worth the time to leave this review, because they take care of for cars well. They listen to understand why you are bringing your car in for service and speak the language of import brands. You know the "I hear this sound or that sound. I feel this when I turn this way or that". If there is a problem with our car they fix it. Are they "cheap?" "Are they expensive?" The answer is they have fair pricing with honest service. We've trusted them to maintain our Nissan 2011 Rogue and Lexus 1999 RX300 since moving to Tucson a few years ago. They've maintained and fixed everything from brakes, radiators, air conditioners, and even helped replace the sun visors in the Nissan. They don't make up problems to fix. They will inform and advise when something should be fixed. I mean it's important to us to have well running cars where we don't break down in the Tucson heat or get stranded in the monsoon rainy season. Micro is like the Dr. for our cars- need a check up? Sure jiffy lube is convenient but we always try to schedule even the basic oil change with them. "Call Micro" is our motto." or "Call Allen." Micro deserves our 5 star rating. Allen should get at least 6 stars. He has treated us as a valued customer over the years and not taken our patronage as a given. He continues to save us time and money by staying informed of vehicle recalls covered by the dealership instead of doing a service to get that extra $$. We could go on about how helpful and grateful we found Micro Imports but won't. We just wanted to let others know there car is in good hands when taken to them

Amazing to find honest and service oriented team. Really cute little house and lots of goodies offered while we waited. They also provided lots of information instead of obfuscation. Thank you David!!

After a fantastic experience with my 2014 Forester here, I now am using these folks to service my 2023 Camry. After two consistent years of being a customer, the MIS team has not waivered at all in its high-quality, responsive, and fairly priced service. There is absolutely no other auto service/repair shop that I would consider for my import vehicles, in this region and beyond. Thank you, fabulous MIS team, especially Alan and David!

Had a pre purchase inspection done an my 2015 Prius (that I've since named Blizzard) and I can't say enough good things about these guys !! Welcoming office. Check. Free Uber rides to and from. Check. Takes all the time needed to walk me through all the data on a shared monitor. Check. And then to top it off, Alan comes out with a gift bag with a calendar, coffee mug, and coupons saying "welcome to the Micro family!" After a rough year dealing with car drama I was almost moved to tears, which says a lot cuz i'm such a manly man (I do drive a Prius after all). I've had a few follow up questions, and both David and Alan have been super patient and understanding. I'm so thankful for Yelp helping me to find this Tucson gem !!

I have mixed emotions about sharing this fantastic review with you all, because once you are informed of how amazing this establishment is, it'll be even harder for me to get an appointment. Let's just say I would sleep in my car overnight if it would ensure I'd have it worked on by Micro Import Service. I have had several fantastic experiences with them, which amazingly started with my first interaction when I was not even sure I was going to get my car repaired or buy another instead. This did not deter everyone at Micro from giving me 100% of their full attention . I went to them originally after three other mechanics were unable to determine what the cause of a horrible rattling and shimmying was in my 2005 Nissan 350Z. When I walked in the door, I was told that the owner was a Z fanatic, and that he would probably know what was up right away. Mick was on his way home, leaving for the day, when someone caught him and he very happily took a ride with me down and around Speedway Boulevard. He pretty much knew what the problem was, but he was gonna have his incredible mechanic Howard take a look at it. And even though upon leaving I still hadn't committed to getting the work done at all, or there, the service manager, Alan, sent me home with a beautiful "welcome to the family" gift bag filled with all sorts of useful items, including a $20 coupon off of my repair. I decided to get the job done there and I have been back several times since, including for a major overhaul of my suspension. After that, my almost 20 year old Z hasn't driven this well in a decade. I cannot gush enough about the quality of the work and the quality of the staff of this organization from the very affable David at the front desk who makes my day every time I go there even if I'm fearing the worse about my vehicle. Alan is an amazing guy, and we have had multiple discussions where he has been advising me in my potential pending purchase of a new vehicle, and has promised to give any car I may be interested in the once over with a fine tooth comb before I buy it. I swear I do not want to purchase a vehicle that will not be serviced by these people. What does that say! They are simply THE BEST!!

Very professional, knowledgeable, friendly, and honest. They treat you like family. There prices are so resonable and they only use Original Toyota parts. The facility is maintained in excellent condition and they offer coffee, water, cookies and uber services at no charge. This is my go to garage from this writing moving forward. Thanks Alan, David and all staff. Outstanding Job!!!

Everything about this place is a wow! We were traveling thru the state when our air conditioner went out. It is June in Tucson. Need I say more?Despite being on a week wait, they fit us in that morning and had our air conditioner fixed by the end of the next day. The cost was less than expected. When we dropped off the car they sent us to our destination by Uber. When we picked the car up they gave us a little gift. Most importantly, they were the nicest people you could ever meet. If I could give them 10 stars I would.

All I did was call for a quote and the guy on the phone was very helpful. Omg he gave me some things to do before bringing in my subaru that he said would save me a trip!!! Awesome

I don't usually write reviews but this experience warrants one. First of all, I would like to say a HUGE thank you to David, from the minute I called, he did his best to get me into the shop asap, even though they were booked out a week in advance. We made an appointment for Thursday, and I towed my car in on Wednesday. He called back on Wednesday diagnosing the issues and by Thursday, my car was ready for pick up. He and the team were able to have my car OUT on the day it was supposed to go IN. I was so worried about finding a new mechanic as I have made the switch from an American brand to a Japanese brand, and with the lack of trustworthy places in town.. it's safe to say I've found my new shop and I couldn't be happier. If you want people who care, who are honest, and people who do their best to get things done right AND on time, then this is your place. I can't recommend this place enough. Thank you all for your help and hardwork to help me and my Mazda 3 back on the road!!!

I feel the cost of certain services at this shop are more than excessive. My wife was quoted $116 to replace the cabin air filter in her vehicle, among other super expensive recommendations (shocks front and rear for thousands.) Thank goodness she called around before committing to the recommended work. The cabin air filter took her 3 minutes to replace at a cost of $21. We also had the Subaru dealership take a look at our suspension and their shop foreman said the suspension was fine. Do not recommend!