Mercedes-Benz of Tucson

always professional and helpfulwork done and car washed--all just easy the service at Mercedes is first class glad I own one and can take advantage of it

They charge 220! To read a check engine light.If you go to O'Reilly they do it code read for free and give a print out . This is a horrible horrendous business.

I lost interest in my BMW M440i so I decided to trade it for a 2024 E350. My experience with Ivana was great. She's a very kind and patient saleswoman. The process was easy and I never felt pressured to buy anything. The car sold itself. I also wanted to commend the service manager Chris L. There was a rattling noise in the car and it turned out it was my garage door opener making the noise on the visor not the car itself. He pointed it out. So Ty Chris. He was also professional and patient. So far this dealership is the best I've been too. I bought my 2008 c class from the old Benz dealership on speedway. This one far exceeds that one. I don't know if Renee still works for Mercedes. I bought the c class from him almost 17 years ago. Anyway the only improvement I'd like to suggest is maybe putting some snacks to eat for customers waiting for their cars. Other than that this dealer is top notch!

Brought my GLC for a missing tire pressure sensor. It was around 2 in the afternoon on Saturday and needed this fixed so that I may drive back to California. The team fit me in before the 4 PM close time and even had time for a quick car wash my car so desperately needed. Kayla was great and will go back if I'm in the area.

The minute we walked in, the staff that helped us took my car right away, we were a few minutes late. But they didn't say anything. Nice waiting area. Love their coffee machine. But they have smaller inventory than where I got my car from.

Lucky is my liaison and he's always a pleasure to work with. He's honest and professional. As long as I'm in Tucson I'll continue to work with him. He's not pushy and always has great advice! My last trip I also worked with Don, who checked me in, and was extremely courteous and professional. Great visit and look forward to getting any repairs and services done here.

Great service as usual but noticed that the greeter addressed me by my name which was nice. Kayla Diaz , my service advisor was prompt and on time and got my Uber ride taken cared of. There was great communication as to updates of the service. Another smooth transaction! Happy Holidays and keep up the great work!

Outstanding professionalism and personalized service provided by Ivana in sales and Greg in Finance.

Mark Weiss was great, professional and worked with us. Jeff the Manager was also very great professional and both were a pleasure to work will.

Friendly, efficient service, completed within the time estimated. Waiting area is clean, comfortable and quiet. Loved the multi point inspection video.