Betteann Rose I.
Nov 15, 2021
Five months ago I brought in my mobility scooter for two new batteries at a cost of $260 plus change Now my scooter wouldn't work, wouldn't take a charge. So I called the Med Tech on Grant where I had overpaid for batteries and was told to call their Oracle location because the Grant location didn't have a repair person at the moment. The Oracle location told me to bring it in which we did. All the way to from Sahuarita.The self-proclaimed manager complained my scooter had dust on it -- it lives in the garage -- and I haven't had a chance to dust it. Then he asks if we wet the scooter. My husband said No. He finally said yes, the batteries they put in only five (5) months ago were dead, but His manager said the batteries were only warranty for 30 days!!!! I was really angry at the fact I'd literally pissed away nearly $300,and on top of that, found this manager rude and accusatory as my scooter usage, charging operation, etc., etc.We went a few blocks over to Batteries Plus and they were so nice, so knowledgeable, so helpful. I purchased better batteries for the scooter than the ones i'd paid a fortune for and which died within five months. Got better batteries and still saved $100. AND their warranty is one Year!!!!Beware of Med Tech. They're high priced, not helpful and obviously don't stand by the products they sell.Stay away and shop around.
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James B.
Nov 12, 2020
I stopped here today looking for large masks and face shields. They didn't have large ones, so I bought the regular size ones. Luckily, I found an extender at Big Lots later, so hopefully they will be more comfortable with that. I would give them five stars if they had what I was looking for.
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Eric N.
Nov 8, 2021
I needed a back brace and a digital blood pressure monitor. Matthew and Hemyar knew exactly what I needed and walked me through selecting the perfect equipment for me. Excellent service! Friendly, eager to please, and knowledgeable in a way that set me on my way in short order. I recommend Med-Tech to anybody in need of medical equipment and supplies.
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Susie H.
Jan 13, 2024
Impeccable customer service! So refreshing nowadays! I went today and purchased my mother a lift chair, and Wes was so helpful! Before I even went, they answered all my questions so I was already positive I was going to buy this particular lift chair. My mother loves the chair and we couldn't be happier! Thank you!
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KC G.
May 26, 2022
I am so impressed with this store. We have a Smartscoot mobility scooter that you can only buy on line and that no one services locally. We had a small issue with the brake disc and I spoke to the Matt who is in charge of service. He said, "Bring it in. I've never worked on one before but I would be happy to take a look." He was a lifesaver. He fixed it in a day! He is now our go-to guy and he was such a pleasure to deal with.
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Patti H.
Dec 6, 2021
Always helpful, informative and lots of products in stock. Great prices as compared to buying online and avoiding the shipping cost
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Randy E.
Jan 14, 2022
We were in need of some hard to find equipment and this was a one stop shop. So thankful for this store, location and knowledge staff.
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Mark G.
Feb 24, 2022
Med-tach, Has been a very Intrachol part of my medical practice. They are very prompt and very efficient at providing the service to keep our medical technology equipment working properly. They are good with advice.
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