Big gap between wall and frame not filled
Doors out of plumb, not seating against the door stops
This is not how you install a door closer, hanging from the pin tines
This was their install of the latch catches
My shade
More Splines not seated
More Splines not seated
Another view
Splines not seated
More wavy kickplates
Out of square and out of plumb door frames, gaps all over
Buckled and wavy kickplates that a lizard could get thru
Splines not seated
Gaps around out of square/plumb door frames
Foam plugs blown out all along roofline. They are supposed to butter the edges with adhesive, so they actually stay in place
I replaced the thick stacks of scrap shims for the door latches
Another view of the wavy kickplates
And more Splines not seated
Even setting a latch was obviously difficult for them
Larger view of the wavy kickplate with daylight showing thru
Sweeps cut too short on each end, and gaps under the sweeps
Jodi H.
Nov 10, 2023
Called this company and was impressed with the attentiveness. The gentleman (owner) came out to assess my carport so he could give me an estimate on a screen shade. The estimate was sent by the end of the day, and I thought it was very fair. Once I accepted it, the gentleman called me in a very timely manner and scheduled right away for the installation. All I will finish with is the fact that the work was done to my utmost satisfaction. I would certainly recommend them as their communicative, fast and efficient.
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Audra H.
Jun 21, 2021
Ad says you service Nogales. Really wanted to get an estimate to get a pergola installed....a large pergola for a carport and was told a ballpark price on the phone and asked to set up an appt to discuss materials etc rather than just a ballpark price on the phone, because we are serious and not window shopping. Was told you don't service the north rio rico area. Ad says you service all the way to Nogales. Very irritating to research companies, find one that services your area....only to find out they really dont and I'm not convinced that is the truth. Maybe 8k wasn't a big enough project to live up to their advertising.
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Lenny A.
Jul 15, 2024
Worst decision I ever made. I thought a veteran owned business would have more pride. Out of the three bids, I should have gone with the more expensive Westerner Products on Grant.Their materials were far better than what I rec'd. First, I had to wait for two months before they came out to start. M&M's workmanship was incredibly shoddy. The kids he sent only worked 4hrs a day. Door frames were made too large, out of plumb and out of square with gaps between the door and door stops. One door blows inward past the door jamb and gets stuck, requiring removal of the door to get it open. The threshold sweeps were cut 1-1/2" short, allowing bugs and lizards in. The pistons had to be jerry-rigged and have fallen off. There was a thick stack of shims under the latch catches that barely catch the latch. The foam plugs under the corrugated metal roof were not properly glued, so at least 17 have popped out, resulting in many bugs getting in. The kickplate along the bottom was so wavy you could see daylight and drop things thru it. A big gap between the wall and frame you could put your hand thru. Most of the screen splines were not seated, so the screens would blow out easily. Although he did make an effort to come back out, the results made little or no improvement. He promised to replace the sweeps they screwed up, but it has been over another month, and no response to emails. I would not recommend this place to my worst enemy.
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Jack Y.
May 6, 2022
I contacted this company and requested a quote for three pergolas. They were timely in setting up an appointment for a quote.There was a delay in getting supplies due to supply chain issues, but still got materials about 10 days before promised.Work was done in a timely manner and they address any issues I expressed concerns with.Very satisfied with work, workers and final status of the job. Thanks James!
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JM L.
May 19, 2020
Would like to recommend M and M home supply for a recent pergola installation over our pool. We had two other companies come out and say it couldn't be done or they gave us some ridiculously high price that was a joke. M and M installed this in 2 days, 4 hrs one day. 3 the other. They are FAST! it is rated for 115mph winds. Wont need to be repainted. Highly recommend this company! Please tell him Dan off Indian Canyon road referred him, as the owner is a really nice guy and mil vet and we'd love to give him some customers. We are very happy! M&M Home Supply Warehouse, Inc1470 E Apache Park Pl, Tucson, AZ 85714(520) 889-1211https://maps.app.goo.gl/WrEHk6D2LiarBNE77
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James B.
May 10, 2018
We wanted to install covered parking for our two cars and small RV. After a disasterous experience with one of their competitors (it was so bad the carport failed inspection and we ended up forcing the contractor to remove the stucture and give us our money back) we we're ready to give up on the project. Then I stumbled across Brad at M & M Home Supply. He's a fellow Veteran and I appreciated his direct & straight forward manner. He took the time to come out and find out exactly what we wanted and gave us a written estimate in a timely manner, so we decided to try again. I am very glad we did. Brad's crew showed up when they said they would, worked quickly, quietly and carefully. I am thrilled with the finished product. Top quality materials, excellent workmanship, and thoroughly professional staff.
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Linda H.
Jan 24, 2020
This company went the distance to create a quality pergola for me. When my wood pergola fell, I searched for a company to create a new metal one. I got three estimates including M & M. Not only was M & M the most reasonable in price, but their products and employees are top notch. It did take a small wait before M & M could install, but that wait was well worth it. The design and construction showed attention to detail. There are other metal pergolas in the neighborhood, but mine is so much better in construction and design. There was one small alteration I chose to make. James, I believe to be the project manager, said he would have the pieces fabricated and have them ready when I was ready. I didn't call right away because I hadn't prepared for the addition. Without prompting, James called me to let me know the pieces were ready. I quickly got the area ready and called back. Immediately he scheduled the work. The work was supervised by Nick, who had been on the original job and knew just how it needed to be installed. I have only written a couple of reviews in the past and am not fond of being public, but this company deserves to be appreciated publicly. AMAZING EMPHASIS ON QUALITY AND WORK ETHIC.
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D K.
Jan 2, 2021
I had a bad experience with M & M that still bothers me six months later. They installed a patio cover connected to the fascia that ended up with the removal of our existing gutter that diverted water when it rained. There was no mention of this to my wife who handled the project with the owner. There was no discussion prior from the owner that an alternative would have to be employed to solve water runoffs. They told my wife the project would take two days. The crew showed on time before I left for work at 7:30am. I arrived back home at 12:15pm to check on progress and the crew was finished. My wife had payed the balance when they were done. I immediately saw the issue and called to voice my concerns. The project manager called me back and discussed what could be done. He explained he would get back to me and never called back. I called again, spoke to the lady who answers calls, and again there was no follow up. I also want to voice my displeasure about how long the job took. Great when a crew is fast, but when told it would take two days and to come back and have it done in half a day is misleading. I also feel they took advantage of my wife by demanding to be paid. Part of that is on my wife for going ahead and paying. Trust comes back to bite you sometimes.
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Va F.
Sep 7, 2018
We accidentally found this place on the web. We hadn't had much luck with local searches and we usually just DIY all our projects. Several of our neighbors paid much more for smaller pergolas, We looked at the big box store and they finally gave us a price for the materials. Then we went to see these guys. Wow!!!!! What a pleasant surprise to find that M & M prices beat the Big Box Boys by several hundred dollars and the service is amazing. They gave us lots of helpful advice. We can hardly wait to install our new aluminum pergola. We would have had them install it, but have just recently had a big smack to our budget.
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