Lounge by Levitz

Purchased a sectional at Lounge by Lvitz. on May 22, 24. They talked us into a $499.99 "Premium Plan plus warranty" the charging station was defective and sales said it would be replaced in Aug. No call no replacement. Called the Store, On Oracle Rd. and it had closed shortly after we purchased. Contacted Phoenix for service and they denied warranty and are rude and unprofessional. Do not purchase any item at any Levitz as you will be on your own and no avenue for recourse. I have notified BBB, AZ state for elder abuse and hope this saves someone else the headache from the lies and misrepresentation by Lounge by Levitz.