Thank you for getting me back out in the woods for much needed R & R!
Richard S.
Nov 7, 2024
Recommended $1800 in repairs that a national auto repair center said were unnecessary. JM's gives auto repair a bad name. Buyer beware!
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Michelle M.
Jul 3, 2024
As a top-performing real estate agent, having a dependable vehicle is absolutely essential for my business. Recently, I found myself in a tight spot when my Mercedes needed a new alternator. To make matters worse, something popped off, and I also needed a new serpentine belt, a pulley, and a tensioner. I was in a panic, thinking about all the appointments I might miss.I called Jerl Morgan and his amazing manager, Chris Gentry, at JM's Automotive. From the moment I called them, I felt reassured. They immediately understood the urgency of my situation and went above and beyond to help me out. Jerl and Chris literally dove in and ordered the parts ASAP. Their dedication and quick action were truly impressive.To my absolute delight, they had my car ready and delivered the very next day, ensuring I didn't miss a single appointment with my clients. The level of service and commitment they demonstrated was outstanding. On top of that, their prices are very reasonable, and they even offer an extra discount for cash payments.JM's Automotive is a gem in the automotive repair industry. Their team is incredibly trustworthy, and I feel completely confident leaving my car in their hands. If you need reliable, efficient, and honest service, look no further than JM's Automotive. Jerl Morgan and Chris Gentry have earned my highest recommendation. Thank you for saving the day!
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Tracy S.
Jul 22, 2023
Our car needed some hoses and serpentine belt replaced. We heard from our neighbors that this was a good place to go for repairs.They did not disappoint!The entire experience with this business was top notch. Kris and Jen are friendly, professional and proficient. Same for the mechanics!Kris knew I needed my car ASAP and worked with the shop to have it ready earlier than I expected. It also drives like a dream.I really appreciated the ride back home and to pick up my car. This is above and beyond service. We will definitely be back! So glad you're here!
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Steve S.
Aug 29, 2022
We actually came to JM's because another local shop told us we needed a $6,000 automatic transmissiom replacement on our 2009 Chrysler Town & Country. JM's replaced a transmission pump at a cost of less tha $2,000 and the car runs fine. Since then JM's has done other work on our cars, and all of it was done extremely well and at fair prices. Christina has advised us on many occasions what do do and what not to do. She has always been proven correct. JM's is our go-to-place for outstanding service. Highly recommended.
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Ed W.
Jan 29, 2024
I took my Dodge Journey there for worn motor mounts. they did an outstanding job on it, fixed when they said it would be and under their estimate. To receive that many five star ratings in a retirement community is quite an admirable accomplishment.
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Claudia H.
Dec 20, 2023
I'd give them 10 stars if I could. We took our car in for an oil change and asked them to give it a once-over. They had everything done in just a little over an hour. Fantastic service and so much better than any dealership that takes forever to get an appointment and then forever to have it serviced. JM's Automotive is the best we have found and believe me, we've tried a lot of different places.
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Jolyn Y.
Oct 17, 2023
My truck overheated once and this shop diagnosed it as having a blown motor and cracked head gaskets. I took it to another shop, and they determined it was just out of coolant. One bottle of coolant later, I'm safely driving around with a very much not blown motor. My husband took his diesel truck here and JM's diagnosed it as needing a new turbo, new fuel injectors, and new catalytic converter system for a grand total of about $14,000. We took it to a diesel shop in Tucson, where they replaced the turbo and one fuel injector for $5,400. We will definitely not be coming back to JM's.
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Ellen J.
May 23, 2022
Fast, friendly, efficient, and professional service. I've had my car there three times now for routine maintenance... they are always right on time and on budget. What more could you ask for? Oh yes! Always a smile!I highly recommend them!
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Barbara R.
Jun 29, 2022
I had struggled at another shop to get my van diagnosed and repaired so it sat in my driveway for 8 months. I called and Chris got me scheduled. They took their time diagnosing and communication was great. They made the major repairs and I am finally able to use my van! I'm taking all my cars there now for everything. Thank you so much for getting me back out camping again!
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Susan M.
Jan 28, 2022
My car needed major repair work done today that involved replacing two axle shafts, previously thought to be motor mount problems that I now believe was incorrectly diagnosed by another auto shop. The bill was enormous and took a day and a half to diagnose and repair, but I feel like I left with a brand new car! The staff worked hard to get to the root of the problem and seemed to actually care about the overall wellbeing of my vehicle. They gave 110% to the job and I was very satisfied overall with the experience.
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