Side of the store
Gail D.
Nov 29, 2022
The people here are super nice, and they carry one of the only canned cat foods my kitty will eat and reasonably priced, too.
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David L.
Apr 30, 2022
JEMs not only has a wide range of products for my five rescues they also are incredibly helpful and friendly. They started carrying a specific kind of food because of my need. And the vet services there are incredible.
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Cristina L.
Jul 5, 2012
Jem's may seem a little out of the way, but I love knowing that I can get good, quality food here for my dogs and also support a local, family owned business. With just a little bit of notice, they ordered the dog food I requested which was less expensive than the local chain store.
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Jessica G.
Dec 28, 2024
we love our feed store! New ownership and management made it better than ever. Service is great and the value of added things like the bulk equine supplements and shot clinic etc make it even better. Sweet and helpful staff, well trained hay loaders and things like having different grass hays etc also make it better than the other options. Saving a little money goes a long way.
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Theri R.
Mar 24, 2024
Everyone is friendly, attentive, and knows their products. Definitely appreciate their local presence.
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Sweet Daddy D.
Jan 12, 2021
The staff is amazing those young kids work thier butts off and try their best and the customer service is great sometimes they make mistakes but they fix it there are many people who say otherwise but that's just because they don't get what they want but they dont control what comes in or if tags rip they are thin pieces of paper the boss Jared is an amazing person and takes care of his customers and they like you to check your bags because they can mess up too nobody is perfect people who give 1 stars are just mad because they are garbage customers and don't deserve business from this amazing little feed store.
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S K.
Dec 6, 2019
This feed store used to be a reliable source of livestock feed and other supplies. That was when the original owner was alive, now that he's gone and his son has taken over you never know what you'll get when you hand over your hard earned cash. They have cheated me on numerous occasions, and I am (was) a regular customer. I thought maybe it was the kids that they've hired to work there just not paying attention. But when the owner, Jarrod is the one doing the loading, that can't be an honest mistake. They tear the labels off the feed before they sell it, and because all the bags are the same with the particular (local) brand I use, you don't know what you're getting. On more than one occasion, I've received the wrong (cheaper) feed and the label was torn off. Most recently, it was Jarrod because no kids were working that day. This is just dishonest, and I don't know why he thinks he can get away with it when experienced people are getting the wrong feed and our animals are suffering as a result and producing less, which affects local farmers where it hurts the most, in the pocket book. They never offer to come out and replace the feed, ever--because they charge customers $25 for delivery-I've never heard of a feed store doing that to regular customers. Worse yet, they never apologize when they make a mistake and they blame it on the customer, saying that we should check the load before we leave. Well, if there are no labels on the feed, what can we check, and if its the owner that loads the feed you'd think you could trust him. Wrong, don't trust him because it will cost you. These are examples of other instances of bad / dishonest customer service: They sold me some feed, took my money and when it came time to load me up, they didn't have the feed in stock, so they gave me another brand without even asking if it was ok. It was a brand produced in California, where there is a Newcastle Disease outbreak. On another occasion, they sold me feed, took my money and when they didn't have it in stock, they offered me a more expensive brand, and then made me go in and pay extra for it. I'm sorry that the original owner passed away, but maybe they should have sold the business after that, rather than sully the reputation of their predecessor and what used to be an honest, dependable business. Maybe this review is too long, and I should wait till I've cooled off before submitting it. But its really frustrating when you've been had for the umpteenth time.
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Marshall K.
Aug 12, 2019
Rude and inconsiderate. I got off work today and had enough time to make it to Jem's right as they would normally close. So I called to ask if they would be able to accommodate me arriving right at 5:30 PM to purchase a bag of dog food, and the response was, "Try to hurry." My assumption was that they would wait for me; however, when I showed up at 5:28 the gate to the property was half closed. Furthermore, there was an employee leaving in his vehicle, which he used to block the other half of the gate while he shook his head to gesture "no" while pointing to his watch in a condescending manner, taking no effort to get out of his vehicle to discuss the situation. I would expect that if you tell someone to hurry, you are setting the precedent that you will serve them. If you aren't going to stay open to at least your own business hours, please don't insinuate that you will over the phone. Have some dignity and follow through with what you say.
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Kay C.
Dec 7, 2014
Very happy I found this place. I only needed to purchase the vaccines so I could administer myself. The person at the register was very helpful explaining the vaccines that was needed and when they were due to be given, gave me a vac record to keep history of vaccines given. I was able to get 3 vaccines I could administer myself for the cost of 1 with veterinarian. Veterinarian will need to do Rabies vac, but it's still worth the economical cost.
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Shawna M.
Sep 10, 2012
Great Feed store! Only place in town that stocks Chaffehaye. Also great to know that when life gets too busy for me to go get feed I can call and they'll deliver to me.
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