Integrity Treatment Solutions

When I found out I desperately needed a CPAP, I was not happy but I knew something was wrong and had to fix it. I opted to go outside insurance and go thru this retail service and I am thrilled with my decision. Not only are they super knowledgeable, they have compassion. If I had used insurance my changes/refitting (which everyone I talked to has gone thru) would have taken longer, giving me more sleepless nights. I started my experience on the phone and EVERYONE I spoke with made me feel heard. I called at 430 one afternoon and had an appointment the next day. Jeffrey is my Respiratory Therapist and he is so incredibly helpful I know that when I go in he'll make sure we've done all we can before he sends me home. They have an A+ BBB rating for a reason; this is an A+ operation.

Support local business! Great service and product availability. The scooter I rented is going to give me a way to stay active while my broken toe heals.

Dave and Kim are awesome. I was traveling and apparently my CPAP machine did not survive the luggage handling at the airport. I discovered this on a Saturday night and (as many would understand) had a miserable nights sleep. Sunday I googled CPAP in Tucson and saw the 5 star reviews so I emailed them and Dave called me on Sunday to hear of my woes. Monday morning I arrived and both of them went to work dumping data from my old unit sending the proper paperwork to my primary care doctor in Texas and setting me up with a new machine and all of the accessories. Used it for the first time last night and slept GREAT for 8 1/2 hours. Can't thank you enough.

Went in the other day to get some tubing for my husband's CPAP machine. The girl was very helpful and friendly! And the prices were great! I would definitely recommend if you need any CPAP supplies!

My parents have both had to use CPAP machines for a number of years. I have shopped around the Tucson and Phoenix areas for quite some time and every single one seems to lack the true customer service experience. They have everything from CPAP units to travel units, cleaning supplies, and accessories. David and Kim are always available to answer mine and my parents questions at any time. They both make it easy to work with my insurance as well as any out of pocket expenses I may have. You can tell that everyone there from the owners to the front office lady Lisa, truly care about their customers and their experience. If you ever need anything related to CPAP I would highly recommend stopping by!

For many years I have been referring my patients to integrity treatment solutions - I can't say enough positive things about my experience dealing with them -the office staff is always pleasant and helpful and the RTs /owners are very knowledgeable !! Their honest people who truly look out for the patients best interest- and if they can't help you they will tell you and steer you in the right direction.The one on one time they take with each individual patient gives them the special edge that patients need in order to succeed with their Sleep apnea and oxygen needs!!!! They are able to help patients out when their insurance fails them - they go the extra mile- even meet patients at their drs appointment to ensure they have oxygen when needed-they have a variety of portable oxygen concentrators that patients can actually get a chance to see if it works for them vs buying it online - and you have a local company that will help you out vs in a different state which a lot of patients don't realize when they purchase from tv -I can't count how many times they have helped a patient by renting them a concentrator when their own DME company couldn't come through or the snowbirds who need a supply or a new machine which is so important for a patients health and they come through- patients should be given all their options so they can make the best decision for their health and they will help you determine that!Theres not to many company's that will go the extra mile that they will at integrity treatment solutions I highly recommend them for any of your DME /Oxygen needs whether it's for yourself or a loved one!!! They won't let you down!!

Unmatched customer service and knowledge. Extensive equipment/parts selection. This place really has it together. Can't recommend them enough!

Had a Covid crisis in our family and integrity bent over backwards to get us all the equipment that we needed in an extremely timely manorJust absolute awesome customer service.

Leticia is the bomb. She showed me all the gizmos on my new c-pap, fitted an old mask, and got me a better mask pdq in time for a vacation in San Jose del Cabo, Mexico. Dave & Kim were very helpful. I've had several different suppliers for C-pap and oxygen, but none as thorough, patient, and knowledgeable as Leticia. Thank you!

I ordered a replacement CPAP through Medicare in early 2021. Due to COVID, the entire process of receiving a replacement machine took over a year. When I finally received my new machine and accessories, the mask was the wrong one. I called Integrity and made an appointment to set up the new Machine.I believe the professional that assisted was Alice. She was professional and caring. She helped me understand the new machine and it's functions. She listened intently to my individual situation. She made mask recommendations, based on my specific meeds. She also initiated the process to change my supply chain to the correct mask and accessories. And Cindy took prompt action to make the supply chain work. All anxiety on my part was quickly dissipated by Alice's caring and professional approach to my individual situation. I am so pleased with this office.I hope to do business with them for years to come.