Instrumental Music Center

I great place to shop if you're looking for any type of musical instruments. The staff is well informed about their products and were helpful in my decision as to what instrument I wanted to play. The prices were fair and a good shopping experience.

Whether you're a pro shopping for new toys or a student wanting lessons, the Instrumental Music Center has you covered. I received a cheery welcome the minute I stepped in and really liked the local vibe (including the murals) -- it's the kind of place where you feel the friendly, personal touch that goes into customer service, and it's easy to see how they've built such a sterling reputation over the course of two decades in business.

This is a nice family music store, with guitars, drums, stringed, and wind instruments. It's not a "pro shop". For my needs, I wanted a pro-shop, but that's not to diminish the worth of a family music store. They are many things to many people, and perhaps serve that function well. It's a reasonable beginner/education-based music store. If you're a pro or traveling musician, you may be disappointed. That said, if you're a parent or a newbie, might be just fine.

You can't go wrong with any of the local music shops in town that does regular business with school districts. IMC is really a great retailer. They are always helpful, knowledgeable, and reliable. I've been doing business with them for 6 years now in my current district and 4 additional years while in other districts.I love their store, the way they remodeled is so inviting, comfortable, and seems roomier. I also love their logo redo, it is so cool! All the employees are great. They are always positive and friendly.I highly recommend IMC!5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money.4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business.3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it.2* = Not so good. Would not recommend at all. Waste of money.1* = How are they still in business? Stay away at all costs!

I have been playing flute & piccolo for 40 years. After not playing them consistently for a while just playing here and there I decided to bring both of my instruments in to see if they needed adjustments/pads, etc. I brought them in on Saturday, December 2, 2023. I received a call on Monday the 4th. The technician sounded rude and not really wanting to do the job. He informed me that my flute needed the head cork and 4 pads replaced and needed adjustment at the tune of $370. He also informed me that my piccolo needed a full pad replacement which is not the case and a new head cork and adjustment at the tune of over $500. I can purchase a new piccolo for less than the estimate. I went ahead and had him repair my flute. I was just practicing for what I will be playing for my 2nd grader's class tomorrow. Shoddy work. Never bringing my instruments back to this store again. The pads are sticking. I had no sticky pads before I brought the flute in. The sound is not what it was. I am not happy about the money I spent on such bad work and bad attitude. I will be taking my instruments to another local instrument shop from now on. The techs are obviously not NAMM (National Association of Music Merchants certified technicians like the one at the music store I worked for in Virginia. Beware of this place and make sure you play your instruments after repair before you leave the store. They just want to charge you astronomical prices for shoddy work. Never again!

I needed a valve replacement on a Bach trumpet I have been playing since 1975. They - Matt - did a great job and the cost was very reasonable. Highly recommend!

I decided to dust off my keyboard and see if I could learn a few new songs so I stopped in to Instrumental Music Center. They had a large selection of piano sheet music but not exactly what I was looking for. A sweet girl, I think her name was Katie, offered to help me find something I would like and when we couldn't find anything in stock she looked up some selections on line and found a great choice for me. A++++++ for customer service - Highly recommend this store for your musical needs.

They are very welcoming and extremely knowledgeable. They will always help you find exactly what you're looking for. Prices are great and everything is high quality. I love visiting the store even when I'm not looking for anything in particular because I always learn something new from the amazing staff. If you're a musician looking for your "happy place," you'll definitely find it at IMC.

I took my 7-year old son in to look at guitars since he's been begging me for one for ages. I'm so glad we went here. The staff was so welcoming and helpful and supportive to my little guy and totally hyped him up as he picked a guitar and played around with it. He left feeling like a total rock star and he is still talking about how excited everyone there was for him. I couldn't have asked for a better first experience for him. The staff is also so knowledgeable and helped me steer him towards great beginner options for him and my wallet. Everyone there clearly has a passion for music and wants to share it with everyone. Thank you!!

"I came in just to look." Famous last words. Lol. The staff was so helpful that they helped me right into spending $500 on a new (to me) piano keyboard. Now I'm addicted. Watch out. These nice people are really just pushers of legal addictive habits. You might end up ignoring all of your responsibilities and playing music in your pajamas all day if you're not careful. Seriously though, it's a great store and I felt comfortable and at-ease speaking with staff on subjects I'm ignorant of. They were patient and kind while dealing with my dorky ass. Go here. Learn music.Be happy.