Import Service Center

Thus is the spot to come if you have a import car. Our Prius rides low, and the plastic protectors get scraped when at parking spaces or speed bumps. Ours has 4 pieces that snap together. All Prius parts and we need new snaps. But the largest and most expensive part can be saved and reused. That piece alone is over 300.00Thanks Rick, you saved me again.

So...I'm a rainbird with a great mechanic in Washington but I have never needed one down here.....I've driven my Honda down the last five winters with no issues...sadly this was the year...my computer system started acting all crazy after a road trip to Las Vegas..I got back and took it to a mechanic shop well known on speedway...something just didn't settle right when without telling me they did a major inspection on my car and came back with almost three grand in auto issues..and none of them were what I went in for..they told me I needed new rotors..but what they didn't get was that I knew I had just had rotors put on 10 months ago...so long story short I didnt trust them and my mechanic back home said "run"...fast forward...and my car breaks down completely a day before an LA road trip...I found this shop thru reviews and immediately when I called and spoke with Megan...I just knew they would be great.....let's be honest....especially as a woman...we feel like we can get screwed pretty easily when it comes to getting our cars fixed....just think back to the beginning...well anyway...I stopped in..met megan and "chief" and had my car towed when i got back....they took care of everything and...not for one second did i think I got screwed...the cost was less than I thought..and I'm so happy to know that I found a great shop for my car when I'm here for winter and spring!!!!! I highly recommend them...I even drove from Sabino to W Prince to use them!...having a great and honest mechanic is one of the most important things in my world!!! Thanks so much!

Ive been taking my cars to Rick since 2006. My husband and I just recently bought a car and continue to bring our car to Rick. In fact, the dealer didn't even mention that we could get oil changes and their shop because they already knew that I was going to take my car to Rick. He and his staff are the only ones I trust to touch my car. I will only take my car to Rick. Also, I love his staff, they are very nice, as well.

I have been coming to Rick for over 10 years. He is such an expert in all things related to import cars and service. I now have a new car, traded out the Honda at266k miles. And i bought another import mainly because i want Rick to do my service.No Domestics cars. I have a 25 year old Nissan truck at 296k and it continues to be a daily driver because of this service center. Great Crew.MarshallGulchTucson

Wow excellent service in and out fastThey also replaced my battery no charges because it still had a warranty for auto part store that i purchased at 2.2 yrs ago

I was passing through Tucson Arizona and my Hyundai had developed an Check Engine Light issue. We went to Hyundai dealership only to be turned away due to their busyness. I found this place and we invited to come in for a diagnose if nothing else. I went in and was greeted by the owner Rick. He immediately put my car under diagnoses. He came back in 10 minutes not only to tell me what the code was but had pinpointed the failed component. He ordered the part and repaired it and sent me on my way. I was able yo make it all the way to California without further car problem. Great owner, great service and great responsiveness in caring for their customers. Highly recommended. I would give this place a 6 stars if I can. You have saved my cross-country road trip.

Nothing has changed here over the years which is a good thing. Still the best place in town for your Asian cars. Most talented mechanics, and THE most honest owner. Every other mechanic dealing with Asian autos in Tucson is a distant second!

Import Service Center has performed all routine maintenance and repairs on my 1993 Honda Del Sol since I purchased it on 25 Aug 1992.It has 256,000 miles on it and still has the original engine and clutch.It runs like it did when I drove it off the lot.Thanks Import Service Center!

I've been going here for years after not one but three friends recommended it. Rick has taken care of a Volvo, a VW and Honda's for me. His shop is honest, quick and the pricing is fair. I made the mistake of taking my car elsewhere for an emergency repair and not only did I pay $200 more at the other place, but the other place didn't fix the problem, just the symptom of the problem. I'll never cheat on Import again.

This is a five-star review except I live too far away to conveniently take my car here on a regular basis. I have a 2007 RX 350 with over 192k miles and recently the A/C system died. The car is in great shape otherwise so I decided to get the system repaired. I found Import Service Center after searching for Lexus repair experts in Tucson and reading the reviews for ISC. No other garage compared with the comments I read. My experience with the A/C repair was that it was well-done and reasonably priced. Rick knew I was looking for them to get the A/C working without a complete overhaul. So they tried to replace the totally trashed parts and to clean and rehab the others. Unfortunately for me the compressor and condenser were both shot and had to be replaced. The A/C now works better than ever and when I picked-up the car, the cost was about 2/3 of the dealer price and 10-15% less than the estimate I had received from another garage. Rick is very customer service focused and his office person, Heather, is patient, knowledgeable and helpful. If they were just closer to where I live, I would continue to use them.