Hydro Steam Company

Called around and Hydro is the ONLY company that offers a process not like the others. Steam. Plus their prices are very competitive and add-on's like area rugs won't cost you an arm or leg. Quality service that won't break the bank. The owner is straight up with you. Professional. No nonsense, tells you exactly how he will proceed, and if there's any unforeseen issues, a bonus.... Provides recommendations on carpet care. Note: I learned long ago... as a courtesy move your own furniture it saves on time/effort/cost.

Thank you so much for coming to clean our carpet! It looks wonderful and we really appreciate the quick response and service.

I had been looking to get my carpets cleaned for a few weeks but couldn't decide on who to go with. Well one night when I was dog sitting a friends dog, he had an accident during the night. I called around and everyone was too busy and couldn't get me in that morning. (I had to leave for work at 12) I called Hydro Steam Co. around 8:30am to see what they could do and they told me they could squeeze me in for my unfortunate emergency. To my surprise, they got there at 9:15! Caleb was the one who did my carpets and he did a PERFECT job! I had the master bedroom, hallway, spare room and living room all done.Caleb took his time but completed his job in a reasonable amount of time since I had to leave for work soon. You can tell he really takes pride in his work which is a quality I really look for. He was eager to show me how clean my carpets would be among other things. I was very, VERY impressed with his knowledge of his equipment and the way he did his job. I will from now on always call this company and ask for Caleb and recommend them to anyone I know!! Thanks again guys for doing an OUTSTANDING job, I really appreciate you!

Best carpet cleaning ever. Very professional and always does an amazing. job. I would highly recommend them

We have been using Hydro Steam at our rental property for 4 years. We had new carpet installed and Hydro Steam had been the best cleaner for it. They use less water so the pad doesn't get ruined. Longer life for our carpet is a high priority. We had some water damage in one of the rooms and Caleb came out and sucked up all the water, cleaned, dried, deodorized, and came back to clean it again. I wouldn't know there had ever been a problem. We hired him again to do the pet deodorizer after a particular four-legged tenant got confused about where he was supposed to relieve himself. I actually write it onto our lease now that the tenant has to use Hydro Steam. I have been incredibly happy with the results each time Caleb comes out. Their pricing is definitely fair, especially considering the high quality of work. He always has good advice about taking care of your carpets for the long run. I highly recommend Hydro Steam.

Responding to the Nova Review That was left below. Then this will be left as it is. This is my only review, the other was my husband and my teenage daughter who was also at the house and left a review because they were disappointed by the customer service from your business as well. I did try to call to handle this in a professional manner but that couldn't be done on your end. It doesn't make me obsessed or attention seeking for leaving a review, That's what these sites are for right? would you say that to someone who leaves a good review?Even though we were not the paying customers Your business was still in my house to look at something and should still be polite, but I guess you are saying you only care how you treat paying customers. Or people who are not tenants as you keep pointing out. We were not upset at all about the carpet needing replaced, why would we? Obviously that was what needed to be done. We didn't expect you to move furniture, We were nothing but polite and had no problem moving the furniture at all, we moved a lot of heavy things out of that room and took a brake before moving two other heavy thing. We didn't expect you to show up when you did or if t would have been completely empty. I do not care or blame you for anything you listed at all. My complaint is the rudeness and the threats that you want to lie about because you know it was a horrible thing to say. Why would I take the time to come make up a story??? I do have better things to do with my time. I'm just surprised by your behavior and have the right to leave a review on it. NO ONE ever tried to fight or threaten you. My cameras can prove that, maybe I should post that so the truth is out there. There was also other people around who could also say that isn't true at all, It's silly that is even being said. Clearly you're showing how you really are even in your response so that is good enough for me. I left my review for others to make a decision and that was my only goal, now I'm moving on because I don't care further than that.

Very professional. Cleaned a really filthy carpet. Will use him again. I recommend Hydro Steam.

I have had my carpets cleaned twice by Hydro Steam Company. The service was fantastic. He arrived on time each time, and had my carpets looking like they did when I had first moved in. He took the time to determine the best treatment for my carpets and his prices were very reasonable. He was recommended by my landlord and I am glad I went with him. the job was fast, efficient and of quality. I highly recommend their services. the company was also very patient. my original date changed after being called into work, and I wasn't given a hassle or charged a fee for changing the date and time.

Not only didn't show up, never called or texted. Made zero effort to contact, explain or reschedule. I guess they must have more business than they know what to do with. Hired a different company to get the job done.

They were extremely efficient in every way - on time - got to work and got it done. We have cats and our rugs are not new but he made all the cat hair disappear and our rugs sparkle. I would definitely recommend him to anyone