Hi-Tech Computers

These guys are great! My mobile wi-fi adapter for my laptop from Verizon broke after owning it for only 3 months. When Verizon refused to fix/replace something that was clearly a manufacturer defect (instead insisting I buy a new one for $200), I brought it to Hi-Tech computers to see if they could fix it. They determined they couldn't, but the guys there firmly felt I would be getting ripped off if the manufacturer or Verizon wouldn't replace it, due to the defect. The technician took it upon himself to call Verizon on my behalf, and then after being shuffled off to the manufacturer, in NYC, he stayed on the phone and helped convince the manufacturer to repair the part at no charge to me. The technician then helped me package up my adapter and arrange a UPS shipment to NYC to get things fixed ASAP. Since I was only visiting Tucson, I wouldn't be in town when the part was returned, so Hi-Tech offered to call me when the part returned and ship it to me at my home in Seattle. Even though the part is not yet back (not for any reason due to Hi-Tech), and this whole process is a bit tedious, I am grateful for the guys at Hi-Tech for taking so much time to help me out. They're not even making any money on this! Just helping someone out. If that isn't a sign of a business worthy of our patronage, I don't know what is. I thought I would give them a shout out and highly recommend them to anyone in Tucson who is looking for great customer service.