Harkins Theatres Tucson Spectrum 18

After having a horrible customer service experience at the cinemark Tucson marketplace I came here to harkins the next day and was treated how every quality theater should treat their customers like. Be chill and respect eve everyone.Associate Phillip was working hard late night and trusted my age (I'm 23) didn't even check my ID and let me choose my seat with my younger sister and we had a great time watching the movie. Snack associates were hard working too and the food was great. Great service all aroundDon't go to the Karen at market place. They're so strict with their made up rules it's stupid.Thanks harkins !

Ugh we continue to have bad experiences here and it's so frustrating cause when I lived in Phoenix it was my favorite theater. The food is consistently not good and/or isn't fresh or hot. Today we saw a 10am show and the cheese for our nachos was literally out of the fridge cold. By the time we opened it to start eating, the previews had started and we don't miss the previews. My popcorn perk popcorn tasted stale and had zero salt. I'm confused about all of this because it's first thing in the morning you would assume it all be fresh and warm. We saw a movie in the cini theater for the first time and were very unimpressed. The sound doesn't seem different from a regular theater. There were only 3 open lines for concessions and they were moving so slow for first thing in the morning, and there were a lot of employees behind the counter. I think the manager was at our register with a girl in the red shirt and despite my pleasant and friendly conversation, they both looked at me like they hated their lives. Not welcoming at all. Very disappointed again.

$16 dollars for 2 seniors, $15.50 for 2 x-large soda and $11.50 for 1 x-large pop-corn and then to find there was no re-fills unless you paid to be a Harkins member. We are no longer going to bother going to Harkin Theaters as I see them as being too greedy for us to enjoy. The worst part, the movie we went to see sucked and we walked out.

This is one of Tucson's nicer, newer theaters and with plenty of showtimes and theaters, I've never encountered a sold out or near sold out show. The concession lines can get a bit long, so I wouldn't plan to arrive right at the start time, but this theater is nice, clean and well-staffed. Pro tip: the $7.75 loyalty soda cup pays for itself after the first refill ($2 vs. $5.75 for the same size disposable cup.)

Your typical Harkins experience... The difference was the 'children's play area' they had that's not available in my neighborhood Harkins. Very cool! And seemingly well-stocked with toys, kid's movies playing and well staffed. My hats off to you, Harkins!

They remodeled the theatre and they have have full bar, its pretty nice. There are theaters that have the nice roomy reclining seats. The have also expanded the menus (big burgers - not just the little White Castle burgers). They have a "flavor station" where you can sprinkle different flavoring on your popcorn, a daycare (potty trained to 8 years old - I believe).

It says on all the sites that the theater opens at 11 but I went and the person inside told me it opens at 12:10. I needed a gift card.

It suppose to be cleaned and sanitized??First show and looks like its filthy!Hopefully people care enough to do something about it.

Service was awesome, very kind employees and even better service. rj was specifically very helpful and provided excellent customer service.

It's comfortable, usually not much to the lines, s decent concession stand. And rarely full of people. They also show The Met sometimes and in some ways is much more interesting to see it this way since the camera can zoom in to really see the emotions and expressions.