Funtasticks Family Fun Park

Great family fun lots to do. Nice to have a place to go when we visit family in Tucson.

This place is a hot mess! Young people running the place with little to no type of oversight or support. When games don't work you have to go and hunt for someone to help youWe have a 4 yo with us and literally there are maybe 2 games she could play, and talking about games, after 3 games $5 is GONE, and of course spending more $$ to reload for marginal gamesThen the outside, the outside food bar, no attendant for a while.. Honestly I know the price is "reasonable" however it doesn't excuse the lack of staff, broken arcade games and no games for little onesI definitely would pass this place up if you have kiddos under 6, OR short in height! They aren't able to do the Go Karts or the Boats, its just NOT funNow for the good! All the young kids working here today (sat) had the BEST Attitude and Super KIND!!' Considering being short staffed and truly no real Leader and or Manager on site! Do better Tucson.. it's not like we have a-lot of choices for our kids.. your community expects morePS... I am calling out the Owners or Managers... why hasn't someone reply to the reviews? .. ClearlyThe owner has not committed to revisiting or revamping staffing with teenagers or kids under 25. Today I heard a father say this place always has these young kids and they really don't care. How sad is this? and we the community continue paying for marginal service, broken arcade games & horrible food! WHY ??! I'll never come back!

$14 for 8 chicken "tenders". I get that it's a kids place but being ripped off in every possible way leaves a sour taste.

Looking at the reviews and recent photos for this place, I expected trashed-out mini-golf in desperate need of repair. Nope. They've clearly refurbished the two courses - not a rip or tear in the fabric to be seen. I was prepared to rate this mini-golf well below that of Golf n' Stuff, which is also in good repair. But Funtasticks has the more interesting holes, so it gets the nod.

It was disappointing to see so many broken video games and attractions during peak season, but even more disappointing that they were selling tickets ($10 each!) for a ride that they knew was broken (Cosmo jets.) The controls to move the pod up and down didn't work in all but one of the pods, and neither did the controls to play the on-screen video game. When I tried to get a refund for 3 of our 4 tickets (since only the one worked,) the employee rolled her eyes at me, pointed to the "all sales are final" sign and said she'd go get a manager but she doubted it would make a difference. I told her not to bother and asked her to at least let the manger know that the ride was broken. Her "I definitely will" was not at all convincing. In my experience, it's best to not show open disdain for customers, but what do I know? I can't possibly have been the first person to complain, so it's unfortunate that they've chosen to charge customers to use it instead of shutting it down and getting it fixed.The bright spot was the recently re-turfed mini golf course (although the rest of the course features were in noticeable disrepair.) I wish I could say we'd be back, but that's not likely.

We finally got to enjoy our grandsons birthday party after a cancelation due to an electrical incident due to a car crash. We were impressed by the park itself. Was very clean. I actually drove down from Phoenix for this venue. The staff was outstanding! Our birthday party went on without a hitch. I would definitely recommend this water Park for your family! Now I am no expert, however with the energy used by the children there I dare say that they will probably sleep very soundly. This Grandpa was Happy! So come on down.....

They had a fun time we went Miniature golfing. We had a really good time it was for annivgrocery something fun to do up in Tucson. We also stayed the night up here so we'd call for a couple hours and had a really good time. It was a too crowded but they also need to fix thick stir on the green. It looks pretty bad

DON'T COME FOR MINI GOLF!The mini golf here is not good quality!!! There is ripped up turf, there are areas with mismatched levels of turf that makes it hard for the ball to go smoothly, there's a hole in a dark cave with ZERO lighting, there's a hole that ate one of our balls (instead of going down the ramp, the ramp is broken and we saw multiple balls hiding stuck in there), and the area is just plain dirty and not well taken care of. My hands got so dusty and dirty from picking up the golf ball between holes. Either there is dirt in the hole itself or on the turf, or both. And not to mention, the score card only goes up to 9 holes! Even though there is two sets of 18 holes. Google says they close at 8 and Yelp says they close at 11, but at 7:15 an employee came up to us and said they're closed and we should wrap up. Me and my date still had a fun time while laughing at the quality, but don't come out of your way here. Another funny thing is they kept playing an instrumental version of Crawling by Lincoln Park on repeat over by the go kart racing, very odd hahaha.

Overall, the visit was a frustrating experience. I was surprised at how short-staffed they were, and how inefficiently things were run.For example, there were 7 rides/attractions outside, manned by a total of 3 PEOPLE.If you wanted to go on a ride that wasn't manned, you had to wait in front of it and hope that one of the 3 staffers noticed you, left the other ride they were manning, and came to help. I honestly wasn't sure if the deserted rides were open, or what was going on. It was confusing at first, and then frustrating as I realized the actual situation. That they just don't have enough people to work the rides.The three staffers outside were pretty cheerless. They did not seem happy to be there at all.Inside were the arcade games and Laser Tag. I walked up to the laser tag area and it was also deserted. So, I went to the front desk and tried to get someone's attention. It took a few minutes of patiently waiting before I asked loudly, "Um, how do I play laser tag?"I was told to just stand in front of the laser tag area and wait for someone to see me. They'll come to help. I did not feel confident that anyone would see me there, but gave it a shot. After 5-10 minutes of waiting (that's a long time with young kids) and no one so much as glancing in our direction, I couldn't take it any longer.I complained.I hate, hate, hate being that 'Karen guy', but I couldn't help myself. At the front desk, I was able to get the attention of the early-20's woman who seemed to be in charge.I explained, very politely, that I was pretty frustrated, and overall disappointed with Funtasticks. She was very nice and apologetic. She acknowledged that they were indeed short-staffed, and blamed that on the fact that they miscalculated how many visitors would attend today. Ok...She gave me a free pass for 3 people to visit again in the future. That was a nice thing to do. I don't think I'll take her up on it, but who knows?Oh, also, we ordered food. It took an unreasonably long time for the two mini-pizzas for the kids to arrive. After what seemed like 20 minutes of pacing in front of the kitchen area, I walked up and asked (again, very politely) if the food would be coming out soon. After some thought, they told me that my food was waiting under a heat lamp, about 3 feet away. WTF??? I asked how long it had been there. "Oh, not long," they said. Was anybody going to tell me the food was ready? I assume not...Anyway, here's the good part about Funtasticks:The kids had fun. They liked the arcade games, which ended up costing me an extra $40 or so. And they liked the go-karts and laser tag, which we eventually did play. They also liked the frog-hop ride. The best way to describe the go-karts is, "The speed is capped to be fast enough that you're not bored, but slow enough that no one in your party will want to ride it more than once."We didn't play miniature golf. And the water park doesn't open until closer to summer. So I can't comment on either of those.In conclusion, despite my frustration, it wasn't the worst place in the world. The kids, after all, enjoyed themselves. Maybe I'll try out the water park in the summer. I do have a free pass now because I spoke up...

nothing like spending $400+ for a family birthday party in July just to discover the business owners are completely unconcerned with keeping the building air conditioned. We got here at 10:30 shortly after they opened, and the main building with the arcades was already a sweltering nightmare of humidity. It only got worse as time went on. As a business owner you have a responsibility to your patrons to provide a safe climate indoors for your patrons to enjoy the service you are providing, so when it's July in Tucson and it's more comfortable OUTSIDE at NOON than it is inside your building--you as the business owner are the problem. I grew up coming to Funtasticks and wanted to pass those memories on to my children. Unfortunately the summertime experience was awful. My six year old spent his birthday crying because it was so hot he couldn't have fun. We will not be back unless it's winter. I hope I read somewhere one day that the establishment has been updated to provide a comfortable and safe atmosphere. All the other indoor play places like Wildkatz manage to do it, so Funtastiks should be able to as well.