Flowers For You

I ordered a Valentine's Day bouquet for my mother-in-law from ProFlowers. Unfortunately this is the company that they used. I paid for the high-end bouquet along with a specialty card and mylar balloon. What was received was quite different...A handful of flowers shoved into a jar. There was no specialty card and no Mylar balloon. The flowers were tired, open and scrawny with leaves on the stems all the way through the waterline. I contacted proflowers.com. They will have another florist redeliver the flowers. Overall, I have been very happy with ProFlowers customer service handling issues like this in the past as well.However, from what I could see from the pictures the quality the bouquet was so horrific that I decided to contact the local company as well.That's I called directly and spoke to Walt at this business in Tucson. Walt was dismissive and rude. He also said things that didn't make sense and were inconsistent. First he said that I should not have gone through ProFlowers because they were not a reputable company. ?? He said that he was surprised there was no ballon as it was supposed to be Included one. Walt the went on to say he remembered preparing the order himself and he did exactly what was requested describing the number and type of flowers in the bouquet. This was a lie because I had pictures.Walt then went on to say he didn't understand why I was calling him directly because he Apparently received some communication already with ProFlowers re the order but looked forward to my yelp review because "clearly the quality of people who post yelp reviews is very poor." Wow! This is a horrible local company in Tucson with bad service. I would give them no stars if I could.

Terrible place! Terrible owner! Did not get what I paid for. Broken and not fresh flowers. The owner yelled at me and threatened me. Not happy at all. Think twice about this place before you get flowers? He was not accepting that he did a Terrible job!

On Mother's Day my son sent me flowers. I called them because the flowers appeared shriveled. They were very kiind and replaced a much better arrangement. It was delivered on time. I want thank them for being so nice during these tough times.I will give them business next time I need flowers.

I paid for 2 upgrades to a Christmas arrangement shown on line. It was delivered 3 days late and looked like a cheesy version of what was on line and the 3 pinecones that really made the arrangement lovely were missing. The shaping of the arrangement looked like crap. After complaining after the second late day, they said they would upgrade the arrangement. I'd hate to see the original one I paid for. You can't count on this company at all. I would give them a minus ten rating.

My son and granddaughter sent us a Thanksgiving arrangement the day before Thanksgiving. When I sat it on the dining room table the roses fell out of the side of the arrangement! The sunflower petals were drooping. I checked to make sure the foam was moist and it was. By Friday morning the green ferns were all brown. This morning (12/2/24 - 9:15 am) I contacted the number on the card. The guy (never identified himself) that answered the phone was totally indifferent and could have cared less about the flowers. His response was "what do you wnat me to do about it?) I gave him the reference number off the card and he told me I'm not at the shop yet. Never asked my name or contact information. This is suppose to be a family owned business???? Really???? My son works very hard for his money and obviously this dude doesn't.....I would NEVER recommend this florist, not even to my worst enemy!

Give me my money back!!Terrible service. Flowers were already dead upon delivery, and it was half the amount that the showed in the picture. DO NOT USE!

I ordered flowers for a family member's funeral. The arrangement ordered was NOTHING like the arrangement delivered. When I called to see about any possible remedy, all I received were very poor excuses and no intent on helping correct the issue. The arrangement was so bad that it was not taken to the funeral home or the service. This is the only florist I have encountered who is obviously color blind. Most NORMAL people can differentiate between lavender and deep dark MAROON. I ordered a LARGE arrangement and a tiny arrangement was delivered. It was not even within the specifications on their arrangement description. VERY VERY POOR Service, and QUALITY. I would recommend people to spend their money elsewhere. Not only was this a rip off but it spoiled my efforts to provide some additional comfort to family members at a time of loss. Thanks for ruining this. You despicable miscreants.

ordered a basket with peach and cream roses. They delivered ugly purple carnations .I couldn't believe a florists even carries that ugly of a flower. wanted a refund but he only gave me a small discount. Do Not order from them!!! horrible!!!

This flower shop is horrible. I ordered flowers from 1-800 flowers and they used this local florist. Twice now the flowers arrived in horrible condition. The water the flowers were in dirty stinky water and the flowers looked nothing like the picture. I would not recommend this florist and I will not be ordering from them or 1-800 flowers again.

No No No They are the worst. Terrible place! I had a family member order flowers for Christmas and they were not what they paid for! The water in the vase looked like the flowers had been sitting in it for a week. She called and they resent something NO better than the first delivery. Arrangement looked like a 5 year old stuck flowers in a vase. Do not order from here, as you will NOT be happy!