Extend-a-Suites

I had to stay here with another co-worker for work. The board of health needs to shut this place down. The bathroom toilet was rusted, the tub was disgusting! I sucked it up and stayed my one night turned on the lights the next morning and their were roaches everywhere. My co-worker also had roaches in his unit. I opened my refrigerator and there was an opened can of soda that must have been left from a prior guest and roaches were all in the refrigerator. This is the worse place I have ever stayed at. I would have transferred to another hotel, but they were all booked due to a convention. DISGUSTING!

I wish I had read the reviews for booking here. I canceled well within my window for no charge to be taken but they said their "systems were down" and charged me anyway. Now they won't even pick up when I call. I'm about a week into this and couldn't be more displeased with a hotel. DO NOT STAY HERE.

Worst place ever! Needed a place to stay in a pinch. Worst customer service, dirty rooms, bugs in the room, locks didn't even work. Got charged for "damages" in the room, which was a dirty towel. According to head of house keeping they don't use bleach & don't know how to get a dab of makeup out of a towel. Rude janky "business" I'd rather sleep on the street than ever stay here again!! I'm only selecting 1 star because I can't post without ranking, this place deserves nothing but to be shut down.

This place was nothing like that, that was advertised on Booking.com! They had drug addicts and working women and I don't mean executives. I am trying with everything I can to be polite . I woke up @5 AM with a cockroach crawling across my face! EWW so gross! The PD and medical first responders had to sit for 15 minutes just to get into the back side of the building to get to a very serious medical emergency! The walls had dried blood on them, the A/C is broken and the bedding was filthy. They wanted a $25.00 deposit for you to have any towels. The pool looked horrendous. That's by far the worst hotel I have ever stayed in! If I could give them negative 5 stars I would!

Bait and switch motel. When you rent a room on-line you see nice rooms, raitings ok not 4 star but clean. When you rent its a whole different story! You get there and are given a room that had been a homeless camp! Most disgusting room I have ever seen, and I'm not picky. Went back to the office and said I just wanted the room shown in the pictures. Oh those rooms are $135 on top of what you already paid! For that price I could have stayed at a 4 star resort! Oh and no refunds! Please don't give your money to these thieves!

Worst experience with any hotel/motel I have ever had, and I was only there for a total of 5 minutes. I booked this place because it was the only one available for under $200/ night in Tucson for a last minute booking. I have MS, and have a service dog. When I approached the desk the woman told me that I would have to pay a $100 CASH deposit for my service dog. I explained that she is a service dog and that it is illegal for her to charge me. Because I have MS sometimes I have a hard time getting words out, but I felt I was speaking pretty clearly. She immediately said to her co worker "call the police on this woman, she is drunk, I smell alcohol, don't you smell alcohol? Call the police right now."Obviously I was in shock. I walked back to my car and waited for 20 minutes and the police never came- I assume she did not call them and only wanted me to leave because I wasn't about to give her $100 cash.Disgraceful. I will be contacting the ADA and making a report.

I booked a room online at this motel and upon check in I was given a key to a room that was in total disarray and looked like it was under construction. It was over 100 degrees outside and the ac unit did not work. There were no beddings on the beds and it was filthy. I went right back to the front desk which is just a room with an open window they do business through. I asked for another room but none were available. I then asked for a refund. They told me to just stay in the room but open the window. No way. No body is following the covid masking or distancing laws and I was told I would be refunded that next day. That was 3 weeks ago and still no refund. The place is swarming with drug dealers and addicts and should be condemned. Worst place I've ever stayed.

A Friend of the my Family had to stay there one night during this COVID19 pandemic and he had to get all his cloths professional clean due to all the BED BUGS in his room...Somebody needs to call the Health department.

This place is NOT RECOMMENDABLE to anyone out there looking for hotel/motel. It is a hell hole that is run by very sarcastic and rude women that are money hungry. What you may see on their website, as far as accommodations and their promotional offers, they are NOT TRUE. They have the worst accommodations I have experienced, coming from a hotel/motel business. They will not refund any person that is unsatisfied with their services, despite the fact that they do nothing for you, even as far as having to get your own blanket, providing no pillow, providing no hot water, and dealing with a broken vent inside the bathroom. Yet, my husband and I are forced to stay at this hell hole because they refuse to refund your money!!!! Just to get this posted, I had to give it one star rating, however, this place is not worth your time to rate.