Ernest Watch & Clock Service

These folks are great. They repaired the pendulum for my grandfather clock so that it works even better than before. It now keeps perfect time and the repair was done for an extremely reasonable price. I wish that they repaired more things than clocks and watches, they are that good.

Did exactly what I needed and charged exactly what they told me. How all Tucson businesses should run. Thanks Ernest.

Go to Ernest for all your watch and clock needs! Great customer service and very high quality work. He was able to get my '88 Timex going in no time at all. I could not be happier with my experience!

You can tell that this business cares about clocks. Not because they fix them but because they actually care about preserving clocks and fixing them. I has a wonderful experience with their customer service and I was satisfied with their services. Thank you!

What a find! I recently moved to Tucson from the east coast. Unfortunately, the hour hand on a hand made MCM style wall clock was broken in the move. I brought my clock to Ernest this afternoon. The elder Ernest fixed the hour hand as well as a couple other small things (he told me he wanted the clock to be perfect)in about 20 minutes, chatting with me as he worked and I waited. When done, he only wanted to charge me under $5 for the small plastic piece he used for the repair. He didn't want any payment for his time! I was amazed that he did this for a walk in whom he never met before. I told Ernest that I found a great authentic MCM wall clock for sale at an antique store nearby, but the owner had no idea if it worked and didn't have a clock key to try it out. When I showed Ernest a picture I took of the clock, he told me he could easily switch it to battery operation without losing the aesthetic of the clock. When he gave me an estimate of what it would cost to do that, I made a mental note to buy the clock in the morning and take it right to Ernest to get it up and running.I have never been treated so warmly by a repair store, and will bring all of my watch/clock repair business to Ernest going forward!

Thoroughly dishonorable establishment. (I'd like to use the word "dishonest," but have not done so out of an abundance of legal caution.) I have a Seth Thomas mantle clock that stopped running. It has intrinsic, as well as sentimental, value to me as it was a wedding gift to my parents from my maternal grandparents, all of whom are now deceased.I waited 10 months with assorted excuses and stalling (too many to count), before Ernest's finally acquiesced to my multiple demands for the return of my clock "as is" just to get it out of their hands. For this Ernest charged me $850. To the end they continued to object that they were not finished. Adding insult to injury, the clock was returned with a problem that was nonexistent when initially given to them: the chimes worked incorrectly. AND the clock kept stopping. Ultimately I called a number of clock repair shops in the PHX area, and chose what appeared to be one of the more reputable shops. In approximately 3 months time (less than 1/3 of Ernest's) they completely dissembled, repaired, and reassembled my clock at less than 2/3 the price that Ernest had charged me. It turns out that Ernest's replaced some parts unnecessarily and failed to replace other parts that were worn out and needed replacement. The warranty was 3 years vs Ernest's 1 year. Not surprisingly, my clock has run perfectly since it was delivered back to me.If you have a clock that you genuinely value for whatever the reason, I would avoid Ernest Clock Repair LIKE THE PLAGUE!!!

This is the place to go when you want your pocket watch repaired and serviced in Tucson, AZ. Ernest has done work for me in the paste and has always fixed the problem the first time. I am a loyal customer......

DO NOT PATRONIZE ERNEST WATCH AND CLOCK REPAIR!Spent over $1000 on the repair of a very expensive Omega Speedmaster. Ernest even posted a picture of it on his website. https://ernest-watch-clock-service.business.site/posts/5863826218213820456?hl=enTook over 3 months to repair. Picked it up and put it in a watch case.I took the watch back to Ernest because the stem was a little tight which made it difficult to wind. Ernest started accusing me of damaging the watch after it left his shop. The watch belongs to my son and I have NEVER worn it. It went from his shop to the case. He called me a liar and told me to F off. (To be fair I dropped a couple of F bombs myself) If you need an expensive watch repaired I would suggest you find someone more reputable and honest.

Classic small business and old school artists!@!

I just had another one of our 6138-0030 Seikos 'Kakume" completely rebuilt for my son, also a watch enthusiast. It was a bit of a challenge as it was bought used and needed a lot of work additionally its a chronograph and its kind of a tricky movement. When I got it back today, it was perfect. Ernest Jr. made it look and run like new. I looked at many places in Tucson before I found these folks and a lot of shops wouldn't touch it because of the complexity and age of the watch. Took 6 weeks which was no problem as I wasn't in a hurry and like I said it was kind of a wreck. Couldn't be happier with the result.