Jeanette W.
Aug 15, 2024
This office is a gem! Dr. McDonald takes his time, talks to you like you're a human, and helps you understand your choices and options. The office assistants are very knowledgeable and friendly. They don't overbook and the office runs on time. I'm glad I found them, and I wouldn't go anywhere else.
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Jakob M.
Sep 12, 2023
This place is awesome! Everyone is caring and takes time to get to know. They listen and really want to help! Thanks
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Jocy G.
Jul 22, 2022
I absolutely fell inlove with this place and Dr mcdonald he was very nice and took extra time and care of my 7 year old daughters first eye exam. Hes very funny and made us feel at home. explained everything he was doing and went over an eye condition that my daughter has. I cannot thank this man enough for his kindness.
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Cheryl F.
Apr 21, 2023
Excellent experience. My daughter wanted contacts for the first time. Staff was professional and patient. Dr. McDonald is extremely knowledgeable and compassionate. Facility is clean and quiet. Would highly recommend for anyone seeking a new eye care provider.
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Monique Q.
Dec 29, 2017
My daughter had two vision screenings at her daycare- one in July and one in early December of this year, during these last 6 months, they progressively worsened. As a result, I decided to locate an optometrist who works with pediatrics and has the patience needed. I called three different places that Google recommended including Envision Eyecare Center, Banner Ophthalmology, and Sato's office. The Banner people were rude and not helpful (review pending), the staff at Sato's office were equally as rude and unhelpful; nonetheless, I made an appointment with them (for mid- January 2018). Finally, I called Envision Eyecare Center and they were so personable on the telephone and were able to get me in the following week. I called Sato's office and cancelled my appointment and showed up at Envision a few days ago (12/27/17). Everyone from the front desk person (Erica) to the optometric technician (Jessica) to Dr Barry and the licensed dispensing optician (Laura) were amazing and most of all patient with a 3 year old: Erica greeted us upon entry even though she was with another patient. We waited patiently for our turn and then check-in, filled out appropriate paperwork, provided our insurance card and ID and sat in their waiting area. They even had a smaller kid-sized table and chairs. Erica came and showed my kiddo where the toys were and helped her get settled in as we patiently waited our turn. Unlike, most of my experiences with doctor's office we only waited the 15 minutes we were early and were then called back by Jessica. Jessica introduced herself to me, but most importantly to her- YES, TO A KID! Jessica asked my kiddo if she felt more comfortable with her sitting on my lap or on the chair alone, being my kid- she responded "alone." She then proceeded to ask me the questions only a parent could answer and would intermittently check-in with my kiddo. *MAJOR KUDOS FOR THAT* This built immediate rapport with my kiddo and my kiddo proceeded onto the exam. At the end of Jessica's part, she even remembered to get my kiddo the cup of water that she had previously promised her. *KUDOS X2 FOR FOLLOWING THRU*Dr Barry came in, introduced himself to mom and dad and than to our kiddo. He was a slender, mid-height, older gentleman with one of the kindest faces I have ever seen. He had an appropriate level of energy and made us (mom & dad) laugh occasionally. He was extremely knowledgeable of his "trade" and was able to effectively explain to both of us what exactly was going on with our kiddo's eyes, how the school screening went and was his recommendations would be. By this time, my kiddo was becoming inpatient and her attention span was shorter and shorter, not to worry though, Dr. Barry was able to hold it for as long as he could for each step of his examination. He even offered to take a picture with her for her first exam, but she declined and told "next time." Finally, Dr Barry escorted us to a section adjacent to the waiting area where there were numerous frames, big, small and some for the kiddos. Laura came out and helped us. Showed us a cabinet with kiddo frames and my kiddo went away trying them on until she finally decided on ones she liked and the rest is history...well actually, we're waiting for them now. I've had glasses for many years and so has the hubby, we've only had two seamless interactions (including this one) and we're so happy we know our kiddo is in good hands. We were also happy to find out that we can bring our prescriptions to Laura (or one of the other ladies) and get our frames here as well!
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John W.
May 2, 2021
I saw Dr. Lindsay Greiten yesterday: "above & beyond" care, concern, and professionalism. So glad that Arizona Primary Eye Care is open on Saturdays! That's best for folks working every weekday, like myself. I've been an Anesthesiologist for 40 years, and am very impressed & pleased with their entire staff: front desk, clerks, assistants, techs, and doctors.Sincerely grateful,John Paul Wright, M.D.
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Nancy S.
Aug 18, 2016
I returned for my annual exam and noticed a big improvement in Customer Service. I was welcomed and everyone was friendly and helpful. Dr Barry thoroughly checked my eyes and explained everything in great detail. I really trust him and feel he really cares about me and my overall health. I ordered new glasses and I hope all goes well.
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Anyssa P.
Dec 10, 2020
I have the need to inform you of the LACK of customer service your staff chooses to exhibit. You and your staff have been condescending and spoke to me as if I were unintelligible. I have never experienced anything like this from EnVision Eye Care until today. I have been a client of Envision Eye Care for 16 years and have always been treated with respect! As a customer service based business, I expect a higher level of customer service care and integrity which your business seem to lack. Not the same since Dr. Barry retired.
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Marta V.
Jan 17, 2025
These folks worked tirelessly to help me get the perfect result. Prior to surgery in both eyes, I purchased glasses to assist with recovery during the period I'd be unable to wear contacts. Having 90 days to change the prescription was ideal. My eyesight improved drastically post surgery and both lenses needed replacement.At every step (longer story, but sparing some details), Millissa was On It! She was always polite, always informative and helpful. Now I have the perfect pair... all thanks to her!Top notch group. Couldn't be happier
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Loring G.
May 1, 2024
Dr McDonald took the time to explain in detail what was causing my slight vision loss. He's a great teacher. They do a very thorough eye exam and I would recommend them highly.
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Rated: 2.8 (27 reviews)
Optometrists, Eyewear & Opticians