Embassy Tire

I'll be back for my next set of tires, this is a great shop that went above and beyond with me on a set for my Audi. Good people, service, the whole enchilada.

Finally a place that I feel I can trust with my car!I went for an oil change and they did a good job as places should.I've had trust issues with mechanics all over this town for Several different reasons.I could give examples but I'm sure many others have had bad service and ended up with bigger problems with their cars after turning their keys over in good faith to employees that don't care and are untrained.Make an appointment they are busy for a reason!The people working there hustle and are well trained.I waited in the waiting room and watched how they treated people with respect!A friend told me about this business along time ago,he had been doing business with them for many years and highly recommended them,I was Hesitant because of the sketchy neighborhood,(can't judge a book by its cover).Your employees can make you or break you.And this place has quality employees.

*If you're a woman, do not go here. They will take advantage of you*I won a $200 gift certificate from the radio this summer, so I decided to finally cash it in. I scheduled an oil change and a fuel injector cleaning, which should have a cost of around $200-$210. I sent my wife to get the car worked on and thought that she would be in and out in no time. Nope. Do you know how you hear of mechanics taking advantage of young women? Well, that's precisely what these folks did. They told my wife that the tires in our car were getting ready to explode (I just purchased them last year. There was nothing the matter with them). They also told her that the CV joint was shot and leaking oil and a hazed (Again, they have dramatized the situation), AND then they put the wrong oil in the car. What was supposed to be a pretty cheap trip to the mechanic ended up costing $1,000. Now, I have partially blamed my wife because she didn't call me before having them work on the car, but I 100% blame the mechanics at this place for taking advantage of a woman.And again, THEY PUT THE WRONG OIL IN THE CAR! Like not only did they make my wife get all new tires and a new CV joint, the main thing that they're were supposed to do is replace the oil with full synthetic and put in a new oil filter, but they put the wrong oil in the car. After my wife showed me the bill, I saw that they had done all that work and still put in the wrong oil, so I called back and requested that they do another oil change with the correct oil this time. I went back the next day, and while they were going to do the oil change, I noticed that they did not grab a new oil filter. I spoke with the mechanic, and he planned on keeping the old filter WITH THE WRONG OIL in the car and then just partially replacing some of the oil with the full synthetic. If I hadn't told him to replace the oil filter, they would allow my car to have two different types of oil in it.Just to recap, they charge $1,000 worth of things on the car that was not needed and then messed up a simple oil change. I would never recommend this shop to anyone. They should be ashamed of running such a bad business practice and taking advantage of women. I honest to god wish I had never won this $200 gift certificate from the radio. It was one of the worst things that could have happened.

Excellent customer service! I had a damaged tire and rim and Embassy Tire was the only place that would help me, I had taken my car to several other tire shops and was turned away. Jr stepped up and helped me get back on the road safely. Thank you Jr. You definitely went above and beyond.

Bought new tires for my Toyota Celica in June. Went to all the big name tire shops. Big-O tires, Jack Ferrier, Discount tire. Went to Embassy Tire. Got the best price for 4 Accelera Eco Plush tires. Embassy Tire beat all quotes. Will definitely be returning for their great service and price. Thank you, Embassy Tire!!!

I GOT A NEW CAR!!!Haha!It's the same one, but now it's a Truck.Amazing what a decent set of tires can make. After all of my hours of research online and the 5 hours spent with Sam and His Boss learning what would be the best for my car based on Need/Want ( I have always put AT's on my vehicles for the better traction and Safety they provide and I prefer White lettering out). Sam came up with these. I wanted AT 225/70 R15 even though Honda reccomends a 205. Sam, physically showed me why I can't put 225 on, but I can do 215. Then with searching, there are only 3 companies that make 215 70's, which they've all discontinued. So in case of future hazard need I couldn't replace them. Also only 1 Company had the white lettering. Sam's Boss explained why a 75 would be better, but I wasn't getting it. I wasn't sure if I really wanted the extra height in the wheel well that a 75 would do, but again Sam physically showed me there wouldn't be any clearance/rubbing problem. I ordered a set of 5. Today I went back to have my tires installed expecting blackwall. Sam surprised me with the whitewall and the company they're from won't be discontinuing. So Sam was doing some work for me behind the scene.... Sam ALSO got me financing to where I walked out today with no Money Down. This Sam Guy is starting to sound pretty Amazing now, Huh?! Please keep in mind I wasn't Sams sole focus. He has calls, co-workers and other customers in the store and nobody was put on hold or have to wait for his attention. NOW You can say he's Amazing!The very first difference I noticed with these tires as compared to the Highway/Touring tires that were taken off was- The height! I bought this car for the very reason it sit's higher than a regular car. I have a real bad spine and knees so I need the higher profile for entry and exit and I really didn't need a Truck again. I Digress...It was higher and even easier for me to get into! Way to go Sam! You know your S**t!Upon leaving, the first thing that happenend was I had to make a very fast left turn into traffic. These tires did not spin or slip the way the Highway tires do when you release the clutch and turn that quickly. Next up was the ride home. I turned down the music so I could hear how noisy these tires are compared to the Touring. No noise, especially as compared to how loud the Touring were. For all who have driven Tucson's street's you know how they are so full of cracks and potholes and how the ride is always rough. NOT with these tires! Smooth ride and the extreme grip when dodging potholes! The car went exactly where I wanted it to!So I tell You, when You need new tires, or not, ( I didn't need new tires, I just wanted my AT's) EMBASSY TIRE & WHEEL is THE ONLY place you need to go! These Guys work WITH You and most Importantly, Educate You, so like me, You can make a completely comfortable Informed Decision.

I had previously bought new tires at Big O. I picked up a nail and Embassy prince rd is just down the street. I stopped in to get my tire repaired. I noticed after a week it was low on air and thinking maybe the cold weather had affected the tire. Put air and a week later it was low again. I went back to Embassy tire and told them the patch was leaking. They said something about beading and the owner kept saying all we did was beading. Well that was not true they had taken the tire off and fixed a flat. They wrote a letter to Big O stating I needed a new tire. They also encouraged me to claim warranty. Big O took off my tire and found they had cut the sidewall where the tire beading is put and it was not a manufacture defect. Be known these tires were new and had less than 2.000 miles on them. When I went and spoke with owner he wanted to give me a quote to replace my tire after his shop damaged it beyond repair. Of course I was angry at the gull of him. I called back on Christmas eve after he said he would look into it and it would take awhile , I was hung up on and Now there is a pending case in small claims court against them. They will be served when my new tire is put on by big o and I have a receipt.

I went to Embassy Tire to get my door lock fixed. While there, I also had them do an an inspection of my car. I didn't need much except for an oil change and to get my wipers replaced. Sam helped me. He was super quick getting my car fixed; I waited while he worked on it. Everyone at Embassy is professional and friendly. They are also honest. I will definitely go back and will bring my other two cars to get worked on. Embassy is a local, family-run business, and they treat you as if you are family. I highly recommend them.

I took my car to get an oil change and they over filled it with oil causing possible damage to the engine and I had already signed and paid so nothing could be done about it. There's a chance this could happen to someone else. I won't go back to take another chance for major damage.

Working with Jeff has been a real pleasure, he took his time to show me lots of options, never pressured me to buy, I ended up buying tires, rims and a leveling kit as well. And when we had the wrong wheels on my truck, he was able to find an immediate solution and was super courteous the entire time. In this day and age, customer service is becoming none existent, my hat goes off to Jeff and Embassy tires!