El Rio Health OB/GYN

My sister and I came here in the morning and it was my first time. We did not know what we had to do and needed help from the ladies on the front counter. The problem was when I filled out my information, the lady told me to go to another room to pay and another lady (she had a pink sweatshirt) said something about me to another one and laughed at me; my sister caught that. That lady in pink sweatshirt, She was so rude and disrespectful. I feel soooo bad because I never had anyone rude like that to me at my doctors visits, and here we go, that lady was SO RUDE.

I waited over an hour to be seen. I am a new patient, so if this doctor is taking too long, couldn't I see someone else?? Poor planning, poor scheduling. I recommend making this clinic bigger or making another OBGYN facility. Also, if people wait this long to be seen, perhaps invest in tv for entertainment or calming music. I get paid by the hour for work. Had I known this was going to be an hour and a half wait, I would have planned accordingly. Not impressed with that portion but there were nice staff in the back when I was finally seen. I'm glad the customer service and care is there but PLEASE fix the waiting room area.

Dr. Tran has been my wife's PCP. I have dealt with many doctors due to the unfortunate circumstances my wife is in (Lupus/Arthritis) I Have dealt with many doctors through out the years dealing with her illnesses and he is, by far, the best I've ever dealt with. I was having issues with appendicitis so he treated me and asked the right questions. Genuine concern about my well being. You cant ask for a better Doctor. And thats the problem now a days. Doctors see the money and thats it. Dr Tran is a gem among rubble stone. Thank you kindly Sir.

I've always had a great experience here coming from out of state and needing to find an immediate dr. And they accept my insurance from California! Not a lot of offices do here!

The line to get your prescription is always very long, but El Rio does a great job staffing the centers. Friendly and helpful!

My wife came here after three successful pregnancy at genesis but after the third one she felt the need to change it up not only because she felt judged and offended but because she kept hearing great things about el rio and how much better the treatment is there but to her surprise Dr.Roosevelt(the OB on call) was extremely rude and she felt even more Judgment from him. A Doctors job is to treat or heal someone so cold shouldn't be making pregnant women with depression and anxiety feel worse than they do!