El Presidio Day School

If I could give this Daycare a -1 star I would. It started out as Mini Skool when my son first attended. At first everything seemed great and he loved it. They them transitioned into El Presidio Day School they changed directors and every other week it seemed that my son had a different teacher. My son had constant terrible rashes on his bottom because they failed to put the aquaphore I told them he needs every diaper change I just found out today from his teacher that used to work there (he had moved schools since then) they had failed giving him rice milk even tho he has a milk allergy. My son was coming home always whiney throwing fits and picking up bad habits. Yes he is a toddler and will throw fits but I know when my child is acting different. They had set up cameras in the day care and I'm so glad they did. The teachers had no control over the classroom I see children standing on bookshelves and children fighting with each other while they're is obviously a teacher in sight. I screen shot these photos. Also saw on the video a child running out of a classroom and the teacher running after the child while another child is left on the changing table! I wish I was making this up but I'm not. The teachers would not watch their mouth around the children my dad would over hear them cussing when he'd pick up my son. These people are lazy and my childs development was not improving and his attitude was getting worse. I'm so lucky to have found a new daycare that my son is learning and growing and his attitude is so much better. The state has been to this place 5 times so far with all these complaints. Please do not take your children here.

My son attended El Presidio for 8 months. It started out chaotic and only got worse.I never knew what was going on. My son seemed to always be with a different teacher. I heard other parents complain that theirs were as well. When I asked how his day was, pretty much all I got was fine. No details whatsoever. The school promised there would be a binder for each child so parents could look and see what and how they did during the day. That never materialized. They said we would have parent/teacher conferences, but we never did. Once I was told at 6:15 on a Thursday evening that his class was having a party the following day and I needed to bring fruit snacks. I was told there would be a field trip, but there wasn't.The owners declared that having one code to open the front door is a security problem and they would be giving each family their own code. That never happened. Delivery of school pictures was delayed repeatedly and every time I asked about it, I got a different answer. No one seems to know what's going on.Once, I dropped off a Christmas gift for my son's teacher. Apparently, the front desk staff opened the candy and gave the card to one of the kids. The teacher never received either. Even worse, the front desk staff told me she received them and I later found out from her that she did not.At pick up one day, a teacher told me my son did well in a different class that day. I asked the front desk staff if my son was moving to Ms. Sophia's class. She told me Ms. Sophia left with Ms. LaKisha, the director. That was the first I heard there was a new director. Weeks later, I still never met the new director. Two people at the school said the change was permanent, but two parents told me it was temporary. Ms. LaKisha later told me it was temporary and Ms. Sophia was back the next day. Again, no one seems to know what's going on.All of a sudden one week they took an extra $8 out of my account. I called and asked them to fix it. They said tuition went up. I had no notice of that. The following week, they took out the original amount again. I still don't know what tuition I was supposed to be paying.The first two sets of spare clothes I provided disappeared completely. The school gave me a credit to reimburse me for the loss, but it was still a hassle. After that, the director put his clothes in the front office so they wouldn't disappear again. Apparently, she didn't tell the teacher though, because one day I found him wearing a wet t-shirt and bathing suit at the end of the day. After asking multiple teachers why, I was finally told he had an accident during nap time and the teacher didn't know where his spare clothes were. My son came home with a big scrape on his forehead. No one could tell me how it happened. Another parent told me her child had unexplained injuries.The school is owned by Small Miracles. The only contact information they have listed online is an e-mail address. I e-mailed my concerns to that address and the e-mail bounced back because the e-mail box was full. I found e-mail addresses for two Small Miracles employees in my orientation materials and e-mailed them. They never responded. I asked two different people for an e-mail address where I could reach Small Miracles. They never provided one. No one was willing to address my concerns. But when I e-mailed the same people to tell them I was moving my son to another pre-school, I got a response within 5 minutes that simply said "Thank you." Talk about customer service.On my son's last day, they couldn't find his sunscreen or bug spray, which they were supposed to be using on him. They also couldn't find his bag. What a mess.

My LO has been going here for about 9 months now and I absolutely love it! They encourage breastfeeding, even to the point where hes 1 and 2 months and I can still pop in and breastfeed my son during my lunch! A couple of the other 1 year old moms bring in breastmilk for the day still and they are awesome with storing/handling it! One of my favorite things is that all the teachers took the time to know my son and myself not just his teacher!

My kids (20 months & 4yrs) starting going here about 8 months ago. I was so skeptical about putting my kids in daycare. I've been a stay at home mom for years and really didn't think anyone could give my kids the attention they deserve. My kids cried for the first 2 days (which made things harder on me). My hubby convinced me to stick with it and by day 3 they were standing by the front door waiting for me to drive them to school. I've been amazed at how much they have progressed (verbally/mentally) since they have been there. I love seeing their art projects. I would have put them in this school a lot earlier if I had known what a positive impact it would have on them. Thank you El Presidio!!