Eileen's of Tucson

Just left Eileens. Totally uncomfortable. Three sales people, few customers. One salesperson was hacking & coughing. No mask. Awful. When I said you really should be wearing a mask, she said, I don't want to. Guess what? I don't want to shop in your store anymore.

I will never deal with this store again and my friends also will not . They do not stand behind their clothes and customer service is nil . They have no good faith after you purchase . I will be returning a remaining item that I already have purchased from them , that still has a tag on it . I would not recommend this store at all and you can get better buys with good customer service at stores like Ross, and TJ Max with much better prices . Again don't buy from Eileen's !Cannot think of anything positive about their merchandise or the shopping experience . Horrible return policy -10 days . You should definitely go somewhere else to shop .

A dear friend gifted me with a dress from Eileen's of Tucson on Oracle. The dye (red) was intense (dyed my underwear) and I gently washed it, and lightly dried (per label). The decorative stitching literally fell apart. I took the dress to the store, with tags, hoping for an exchange, since the dress was obviously defective. I was appauled when the clerk said "sorry, we never take back sale items". NOT the policy displayed on the wall, it did no good to discuss the matter any further. Obviously, they really don't care about the consumer; only their own revenue. Will NEVER buy from them, and neither will my friend, nor anyone we know!

OK Eileen's if you are reading this, back off a little please! I had barely touched a shirt and was asked if I wanted to start a dressing room! And then I felt a bit like a shoplifter because the lady was obviously following me waiting for me to make a selection so she could ask her question again. The clothes were nice quality, mainly for older country club folks and there was fun inexpensive jewelry but I could not get passed the pushy sales people, person, lady...I didn't buy anything but I saw some lovely bathing suits and cover ups that I might go back for when summer gets closer. And in the meantime I will work up the courage to say, I will let you know when I am ready to try something on! I do think its a nice store if you haven't gone before just be ready if pushy sales people are not your thing!

I have never had someone tail me and criticize my shopping, straightening each hanger I touched. I guess I didn't look like I could buy a 200.00 swimsuit but I was interested and would have tried it on, bought it - if it fit properly- and if you weren't so rude. Instead I will go to Target and get probably five swimsuits for that price and no one will be following me around like I'm a thief. Seriously - you were not "helping" me shop.

Love this store! Great variety and customer service. Grateful to have a store like this still open. Lots of swimwear year round. Clothing selections are fun, casual, comfortable!Everything I have purchased there has been good quality!! I totally recommend!!

I feel compelled to write this in favor of this delightful store, including the owner who always has a smile and takes the time to chat. I discovered this store years ago when we moved here and still have those swimsuits, unlike others from other stores. First of all, I like being approached once I start collecting items to try on and like the idea of having a dressing room available when I'm ready. If a salesperson seems a tad pushy, I nicely state that I'll let her know when I need help. I like the fact that if I need another size, etc, someone can go and get it without me having to get dressed, etc. The selection of clothing is perfect for my wants. I love the light weight materials, colorful designs, styles and get many compliments. The inexpensive jewelry works with a lot of the clothes. I take out of town visitors when they mention shopping and they go away with arms full. My friends include younger ones who also like the styles. The swimwear selection is endless and they often call the other store on Grant to see if they have it in stock. Last year, my two sisters visited and we went to Eileen's three times! Friends moved to Saddlebrook earlier this year and again I introduced this store to her when they went on a cruise. Guess you can't please everyone....

This is an excellent store that caters to older women, or those of us with mature figures that cannot wear the trendy, skinny, tapered designs and clingy fabrics. The quality of the clothes, lots of cotton!, is very good. This is a pricier store than Marshalls or Kohl's etc. but the place to go if shopping for your body is difficult in those stores. I have no objection to a 10-day return policy, it shouldn't be that difficult to know if something is the right buy in that time frame. Yes, they like to start a dressing for you if you're carrying garments around, but maybe that's a ploy to select more options? I see no harm in that. I dread this store every closing because other stores just don't have much selection for those of us who aren't models.

I am very disappointed that I didn't call ahead and ask about the mask policy. When I arrived Saturday, 9/4/2020 I was the only customer which was great. The two sales women were wearing masks as I was, so I thought I was good to go. As soon as I came out from trying on some suits (they steam them every night...which is very good) there were 6 more people in the store two of which were not wearing masks and wandered over to the desk area where I was paying. I was dismayed they don't have a mask requirement so I will not be going back there. I hope they get guts to posts required masks, or ask those loud obnoxious two women to leave!

I have never had anything other than great service from Eileen's. Their clothes are specifically sized for slightly older women and they know their merchandise well. We are so lucky to have a local store that emphasize this age group. I can assure you that we are not the focus of the larger retailers. Eileen's also carries swimsuits for a variety of bodies, try to find a new suit and see how much fun that experience is online!