Dyson Dermatology

Excellent service and follow up. Thank you very much. I really like that you took care of me after visiting several doctors

The staff seemed rushed and I felt asking questions was inconvenient when I had my consult with Clarissa. I'm looking to spend quite a bit in elective options, if I feel like I'm being pushed aside as a first impression I have concerns on the attentiveness during a procedure and the follow up care. The front desk, I believe her name is Mari, had fabulous service skills and even though she appeared overwhelmed she was helpful and kind.

First this rating exempts one of the really wonderful practitioners, Pat--but my understanding is that she does not practice here anymore. The support staff is also pleasant enough to work with, but it's really the core of the practices here that potential patients need to be aware of--especially if you are a self-pay patient like me.Long story short, I had to have a biopsy done, and I confirmed the initial price with staff several times, e.g. "so this is definitely the final price?" etc., which was always met with yes. I was quoted at a price around $100. Okay.First, the actual biopsy itself. There is one practitioner there who is straight up rude and condescending. When I was explaining concerns/asking questions, she was really short with me and impatient. With so many other practitioners to choose from--why deal w/this -ish on top of what I am about to share.It was much to my dismay and irritation that I received 2 separate bills from Dyson Dermatology--one was a self-pay bill of an additional $260, and then a separate lab billed me for over $450! I was able to talk with the lab to reduce it to a little under $300 because of the self-pay option, but it was absolutely absurd. I was (and still am) pissed. I talked to Dyson staff who really didn't take any responsibility, particularly when I brought up the issue of *no one* telling me what was really going down. They basically just told me I was straight up out of luck.If I knew that this was going to go down, rest assured I would have totally gone to another practitioner, surveyed my options, whatever--but being slapped w/all these fees--ain't right. I told them that I wouldn't be referring anyone to them whatsoever.So--if you have insurance that covers your visit here, maybe you won't have to go through this mess. But if you're self-pay: beware and go somewhere else.

I have no intention to continue paying the exorbitant rates Dyson charges. $300 for 5 minutes and freezing of 2 spots is unconscionable My final check is in the mail

Two years ago I was brought into a examine room and they still had dirty rags and used examination Biopsy tools on the tray next to me. Very unsanitary and unclean office. I let that slide, not wanting to complain. A month ago I went to have rash spots checked, they did 2 Biopsies and said they would call when they have results. After two weeks I called them and asked for the results. They said the will have some one call me back. Now a month later I had to call them back and was told they had the results a while ago, no call. They now said my rash was maybe bug bites, NOT. I am treating them myself with Cortisone 2% for Eczema and they are clearing up. They are a total ripoff and I wont ever go back.

Ashley, the Physician Assistant, and the team took time to listen to my concerns, and together we created a plan of action. The office has kind and knowledgeable staff. I am grateful for Dyson Dermatology. Thank you

Does anyone ever return a phone call or notify you of your biopsy results? So unprofessional. I'm trying to be the nice guy & not yell at the receptionist, but it's hard. I've left multiple messages. Told they will call back. Crickets, nothing.I'm sure if I owned money I'd hear from them.

I was seen by the nurse practitioner who did a biopsy and told me I would get a phone call with the results. A month later the wound had healed and the lesion was growing rapidly, so I called the office since I never got a phone call, they got back to me two days later and said I had a squamous cell carcinoma and needed Mohs surgery. Emma told me that my records said they had left two phone messages, entirely untrue. I never got a missed call or voicemail on my iPhone, and verified that they had the correct number. The NP who treated me didn't return my request for a phone call and apparently left for a three week vacation two days after my request. Someone dropped the ball and never let me know that I had a serious form of skin cancer which needed Mohs surgery, and very fast growing. I will not go back to this office again.

I think Dr. Dyson is a wonderful and caring physician. Due to many skin cancer outbreaks (5 of them melanomas), I was getting a full body check every 3 months to stay on top of it. Due to the pandemic and other reasons, I completely neglected to schedule an appointment and one full year went by. I called today to make an appointment and cannot be seen until September.If my dentist calls me with a reminder to be seen, why can't my dermatologist do the same? In light of our aging population, I think it would be a terrific service to either text or email patients and remind them to schedule an appointment. I certainly would not welcome another melanoma occurence and I now I have to wait two months to find out.

The visit was fine. What you would expect from a dermatology visit. My issue is for after my visit. I moved to another state, and since the pharmacy is a good 30 minute drive from me I submitted to have my RX transferred to a mail order pharmacy. I still had 3 refills remaining, but approval was needed to make the transfer. They didn't respond. So I called them. They said they would leave the request for my doctor. Nothing happened, so I continued to call every week for 4 weeks. Finally they told me that the doctor I saw had left, and no one else could approve it for me because they had not seen me as a patient. I wasn't asking for a new RX, I still have 3 refills remaining and I will fill them. But now I have to drive an extra 60 minutes out of my way and pay 3x more for my prescription than if they could just approve it to mail order. I think they just don't care.