Duval Animal Hospital

they perform all the tests they think you can pay for and more and they are expensive. turns out inconclusive after #t least $600 or more and my cat turned out to be fine. he didn't need all those test and it wasn't even for the right thing.additionally, i had to wait. I had dogs loose in the lobby which terrified my cat and made the dogs want to mess with him!it's right nearby where I live, but that's the only thing it's got going for it. they treated my cat as if money were far more important. i'll travel to Tucson if I have to but I most likely won't be back to this establishment. :(

Stay as far away from this place as possible, we have never really been happy for some time with this place.Today was the icing on the cake that changed our mind for good. Last week we made a appointment for heart xrays and a few other procedures and was told the dog needed to fast so since last nite at 8pm he hasn't eaten he went in at 9:40 am for his appt. We explained our concerns to the vet and he said well maybe it could be this or that or that and this and would be back with a quote of expenses. Shortly afterwards the quote came back at over $960 for X-rays, bloodwork, antibiotics and a few other minor procedures. We told them we only want the X-rays and no antibiotics for something that hasn't even been diagnosed....long story short we got only what we wanted and save over $500. They also failed to inform us that the dog needed to stay all day (when the appointment was made) and he would be fit into the schedule for X-ray when they had time..... ummm, the appointment was made last week for an x-ray!

Ive been here twice now. The staff is good with pets. Convenient routine care and are very nice on the phone.

not a caring staff-only cares about payments. does not give owners options and honesty about-no hope.

I should have read reviews before walking into this place! It was a horrible experience! They put you into room, vet tech writes your concerns down. Whisk my dog off for exam into another area. Vet tech comes back with this outrageous price. I felt I was being strong armed, having to ask why all these test, and negotiating price down! He leaves room, comes back with another price including the price to keep my dog there for X-ray! HUH! Informed have to pay half before the next step is done. Why did they whisk my dog off and not doing exam in front of me! Finally meant Dr Wilkerson after X-ray. Lack of human compassion, no Client education All the could be this, could be that statements. Following morning Vet tech calls, he was horrible, chastising me over the phone, how it was my choice not to pay for all those expensive test! Why did he call? I made calls to specialty clinics in Tucson, of course they want to charge you for taking there own X-ray. After many tears and doing my own research, I have chosen to allow my advanced age dog to die, hopefully as peaceful and pain free as possible Shame on you Dr Wilkinson! I left there spending a lot of money, many more questions than I received answers to! You missed an important class, 101 human compassion! Doing some internal sweep up might help! Bottom line, go else where to spend your money, to someone else who has there best interest in your pets needs. Who will give you the information needed so you can make an educated decision!

Although the vet is extremely nice, explains things well, and seems to care, the charges are ridiculous. Every visit, the staff attempts to sell services. An estimate is shown and you are allowed to refuse some services, others are required. Today was the last straw. we took our 3 year old dog in on 5/8/23 for his rabies vaccination. I agreed to other vaccines and an annual wellness exam I was told was required for $189.10. At that time, I postponed the kennel cough (bordatella) vaccine as I was unsure if we'd be boarding him. The staff member told me if we needed it, to just call for an appointment. My husband brought him in today (6/7) for the vaccination and was told our dog needed a wellness exam first and a heartworm test not due until Sept. The exam 5/8 was $69. Needless to say, we're going elsewhere.

Do not go here! The incompetent staff made my dog's last hour of her life miserable and painful. They couldn't find a vein in her leg, so they brought her to me with both legs bandaged. Save yourself money and heartache and find another vet.

The worse staff ever. Called to order my dogs heart medication refill and was assured it would be ready on Tuesday (4 days later). When went to pick it up they said they never received my call. I checked my phone records to be sure I wasn't crazy and I did call. Then, I asked for them to check if I could get a prescription to get It elsewhere as my dog was completely out and to call me and let me know.Never received a call back. When I called back myself they said no they didn't care at all. Very rude staff and don't seem to care about the animals.

I really appreciate the staff, and kindness of my vet. Over the years all of my cats and dogs have been cared for here with compassion, kindness, and caring. My wishes have always been respected.

If I could give zero stars I would. I consulted them about my sick dog. They almost accidentally euthanized him. Along with unnecessary medication and procedures, he ended up suffering for weeks... And they sent me a card when he died.. $$ hungry Duval Animal Hospital. Don't do it!!!!