Desert Wind

By far, some of the best customer service by ckenzie and the two owners, Ivan and John.Looking for some Plantation Shutters for my home in Chandler, AZ, I tried Costco who is serviced by an outside company. with Graber shutters. I wasnt to impressed with their unwillingness, or inability to work out a custom solution for a door window. Then there was the 100% down, HELL NO!. But a neighbor of mine had O'Hair Shutters fromm a local company that is no longer around. The next closest vendor was Desert Wind in Tucson over 100 mile away. So I drove down tho their showroom and was impressed not only with McKenzie, but the choices available with O'Hair and lots of moldings to chose from, not just 2. So I schedule an appointment to have Ivan drive out for an estimate. The service charge for him to come to the Phoenix area was reasonable given the milage, time and the likely traffic that can be horrible between the two cities.I was immediately impressed with Ivan's professionalism, his product knowledge, and an all around nice guy to chat with. It was a no brainer, I signed a contract right there but split my order into 2 due to costs. The major widows were done first. About 8 weeks later, both Ivan and John, the two owners, showed up to install my beautiful new 4" textured wood O'hair Plantation Shutters. The install was extremely smooth and quick because they know what they were doing with the product they knew so well. Out of 13 windows, I have 8 done. In a few months , I will order the shutters for the remaining 5 windows, two of which will require some custom design which you don't get from the other guys. I have no regrets going to Desert Wind, only appreciation and thanks. I look forward with doing more business with them.

This is the final chapter to the wide -style window shades. We put the first one in 9 months ago and liked it so much we added another one today. We paid the quoted price. It included the install and a lifetime warranty. Thanks to James for a pro job. He installed both times. These really finish the two sliding doors and will block the sun and heat. We really like the new look.

Highly recommend this company. We ordered shutters and they look amazing! They are well crafted and we couldn't be more pleased. We will use this company again.

Wow! From the initial consultations to the install, I was quite pleased with the quality of both the people and the end product.My only complaint is my own: that I didn't replace my dated blinds with shutters a LONG time ago. What a difference!On installation day Ivan, John, and their helper installed 13 shutters in just over an hour! And it's all top quality!I'd give more than 5 stars if I could!

I was recently in a rental home and needed two slats on the plantation shutters fixed before the end of lease inspection. I called and was reached out immediately by email. I was able to drop off at their shop and they repaired them within two days for me. I appreciate the help and care they showed me as I was in a frantic rush to get it done. It was at a really good price too! I 100% recommend Desert Wind!

Awesome work, awesome customer service, great communication. Love my new fan shutters!

Great service and explains the process. Supplied window covers until shutters are installed.

Ivan installed plantation shutters in every room of my home today. The quality of shutters and the excellent installation was amazing. The shutters also come with a lifetime warranty. I can say enough about this company. Also, I can't believe the way the shutters updated my home. Truly a FIVE STAR PLUS experience!! Promise, if you go with Desert Wind, you won't be sorry.

Five stars, two thumbs up, and a big THANKS to the team at Desert Wind! I ordered several sets of plantation shutters for my home, and we had some issues trying to get the right color match, but John and Ivan kept working with me until we got it perfect. It's very rare these days to find a business that's so conscientious, helpful, and willing to go the extra mile for their customers. I'm beyond impressed, deeply grateful, and couldn't be happier with the result. The shutters are gorgeous!

Connie, James and John provided excellent service. We are extremely happy with the new blinds they installed as well as their repair of an old shutter. We appreciated their timeliness and follow through on appointments. We highly recommend them.