Desert Sky Spine & Pain

The care here has been adequate. You get bounced around a lot among the providers as providers leave the practice or the doctors get too busy to see you. You get appointments to see nurses instead. Continuity has been difficult. You feel rushed through the appointment and feel no one is really paying attention to your care or hearing your complaints regarding your symptoms. Feel like you're just a product to get pushed along. The billing for the routine drug testing is outrageously priced. Was told the doctors prefer that particular drug testing company in another state. They try to charge you double copays and have to call almost each time to have the second one removed so be sure to watch your billing. After hours there is no one to talk to and told to go to ER or urgent care. Urgent care and ER tell you to see your provider. Fruitless way to try to get heard. Healthcare has become so fragmented and less caring through the years in general. Good luck to all and keep plugging away to get what you need.

Kenneth Judkins is the best. I only ask to see him. He takes the time necessary to address the issue at hand and to full, clearly and concisely explain things. Very comprehensive care. Keyword is "care" and that makes him stand out and excellent choice for whatever is within his abilities to fo for you.

I see P.A Kenneth Judkins, he's by far the best provider, I have ever seen! This provider isn't just going to prescribe medications and forget about you. Further, ones diagnosis must warrent treatment ones requesting. He's ethical beyond measure. He's very detailed, I could easily ask him about a small detail of my care over the years; he would recall what we did and the results. I have been seeing Ken for over a half a decade. I have followed him, when his office was sold leading him to this office. P.A Kenneth Judkins, understands his patients needs and spends time with his patients. I have recommended several people in my own family to see for him. Here's a few examples my husband has spondylitis and he sees Ken for joint injections and my cousin-in-law has back issues and she changed her provider to see Ken and said the office visit was night and day to compared to her old provider. She's now scheduled to get a few back injections. Finally, Kenneth also helped me discover a new hobby to help with my mental health and my range of motion. I never would have NEVER considered taking up painting, I didn't consider myself artistic, but I gave it a shot. I loved it, and I'm not half bad. P.A Kennth Judkinsn is a God send. If you're looking for a talented pain specialist with empathy this is your guy! Here's the only issue with this office, it's often difficult to navigate the front desk and scheduling and prior-Auths. I recommend once established use patient portal to communicate with P.A Judkins and you can even message about scheduling and refills. Good Luck!

Highly recommend Desert Sky Spine & Pain for treatment . today I had a steroid injection for my bulging disk I've had since 1974 from abuse of my ex. I'm a Holistic healer and minister. Believe in natural methods when possible. Blend Western and Eastern healing with a holistic approach yet alive because of modern technology and heart surgery. The stress of the pain has been causing tachycardia events. Maureen Bay NP, Dr. Wilson and the staff here are all friendly and courteous. They informed me of everything clearly. And because of their excellent care and listening to me I know what I am now dealing with. In 2020 I learned both medical and identity had been stolen. My medical history replaced with someone else's. Desert Sky & Pain staff all listened and treated me based on current MRI. Referred me to an excellent Physical Therapist Clinic. Noticed MRI indicated I need a CT scan for what is most likely the reason for my stomach issues. Not on my spine. Thanks to Maureen Bay and her team, they have helped me get my pain under control referring me to Physical Therapy, and advising me of my options for the pain I had grown accustomed too. No side effects either. That was my big concern. Once the heaviness I was warned of subsided I really didn't feel much different. Except the cooling of the antiseptic felt nice and cooled down the problem area I was getting the injection for! I followed instructions. Came home and am resting. If you've been in pain so long you; too have become accustomed to it? Ask your PCP to refer you to Desert Sky Spine and Pain for treatment, they are professional and compassionate. They help even when you don't think anyone can. For all the seniors in pain, I'm glad I had the steroid injection. I know it'll take awhile to spread and work, but I've had that bulging hotspot waking me at night far too long. And the pain of the injection passed as quickly as the heaviness. And C5/6 been bulging since 1974! And it doesn't feel like the hotspot it was before the injection over 3 hrs ago. Old age reminds seniors of all injuries of the past. They come back to haunt us in form of arthritis! Thank you Maureen Bay and all of you at Desert Sky Spine & Pain.

I have been coming here for an extended period of time and highly recommend this facility to those that need help with managing pain. Whether it be for migraines or back/neck pain they are not here to judge but to help. Kudos

Great staff and my perspective is that you get great relief when you see and learn the procedures. Kyle White FNP is very knowledgeable and cares about the patient!!

I read about a person told to drive himself to ER because of high blood pressure. The same thing happened to me but with blood oxygen levels. The nurse sent me to ER as well. I could barely walk by the time I left. I was barely able to drive myself.I've had a terrible time with their lack of communication and vindictiveness when I question things. I also think there is some deceptiveness with making notes that I was prescribed pain meds, when in fact I was not. Makes me wonder where that Rx went...? Another problem I had when reading the notes was the notation about "depression". This Dr. had no right or grounds to make this assumption about my mental health. In general, I have decided these "big box" pain places are not the thing for me. After 5 months I have nothing to show for my time going to Desert Sky except some low dosage pain meds. I heartly encourage anyone remotely considering going to this place to think very hard about it. I really wish I could give zero stars.

Update: I chose to stay with this practice because the doctors' treatments have helped me a lot. Everyone at the Wilmot office is friendly and helpful. I haven't needed to phone again so I don't know if their phone system has been fixed. Supposedly the "cancelled treatment" was a glitch between the office and the insurance company. So far it hasn't happened again.

Do not go here. They do not answer phones, it goes to voice mail and they do not call back. Trying to make an appointment is very difficult. The office is dirty. I had an appt with Lisa payne in a room that seemed like it doubled as a storage closet. Lisa was suggesting treatments that are not covered by insurance, not fda approved and not proven to help and when I said that they were expensive she replied * not as expensive as surgery* I was not planning on any surgery so not sure why this was mentioned. Lisa told me I was on too high of a dose of pain medication to be accepted as a patient there so to go back to my primary care doctor. I got a call the same day from an addiction treatment clinic called lucid lane that Lisa payne sent my info and a referral to. How could she release my info without my permission? Especially when she would not accept me as a patient? What authority or right did she have to do so? I decided to do a search for her name to see if there had been other complaints about her. There are videos on tiktok, Instagram and YouTube of her behaving in a manner I would think should have been set to private or never posted online. Her drunk in a bikini dancing standing on a toilet and falling off and almost hitting her head and many other similar things that doesn't seem like I would want a doctor doing anything to my back or spine participating in or at least posting about publicly online. There was also a medical board complaint against her when she was a RN in Alaska that was founded and she was disciplined for. I would not ever go back to this pain management clinic again.

Chronic back pain First two visits I had with Dr Wilson. Those two visit were by far excellent and I had such high hopes that finally I found someone that was going to help me out. Third visit I was passed off to a Physician Assistant Judy who came in and started an evaluation, that was confusing, I thought that Doctor had already done that. She jerked my legs up causing excessive pain. I had come in with a pain level of an 8, so why? I'll Never go there again their PA ruined it and their administration never handles any issues. So I'd like to go someplace that actually cares about their patients and not only the patients that will accept shots! Will not be treated by such mean inconsiderate people. If you don't want shots this isn't the place for you. PA knew the reason for the visit and still proceeded to man handle me and then barked at me over not going to do the shots. Would absolutely never go there if you don't want a shot! Rude and disrespectful 100%.