DakotaPro

I've used DakotaPro for a long time and am very happy with them. I find, when I need to contact them for customer support, they are great. Speed is just fine for my streaming needs and the uptime is outstanding.

Excellent and immediate customer service! Had an outrage, after I sent an email asking for help, they called immediately and walked me through a solution. Highly recommend!

Interruptions to internet service at my home rarely occur (perhaps 3-4 times a year and only for a 24 hour period at most, usually much less). DakotaPro is responsive to my queries as to the cause of the interruptions and typically resolves the issues within 4-6 hours. We have severe thunderstorms and episodes of lightening that are usually the cause of problems. The company's service is by far superior to that of competitors based on my conversation withs neighbors, friends and acquaintances in nearby communities (and DakotaPro is easily the best provider in terms of cost). My one suggestion to improve service would be to automatically email or text customers in affected areas when service outages occur.

No one is perfect, but DakotaPro is consistently responsive to my requests for assistance or change. I appreciate that the internet costs have not increased, especially with the recent crazy interest rates. The technical support and field techs who I have met are kind, intelligent, and respond quickly to any issues I experience with the service.Overall a great organization that I am proud to associate with.

We own NYPD PIZZA and needed to change our phone and internet system due to constant issues. This is by far the best company I have ever used for internet & phone service.Their techs are professional and very through. The install was amazing! Customer service on point. I would highly recommend them to anyone!

We just experienced a network issue related to our firewall equipment that we manage and Dakotapro technical support couldn't have been more helpful in assisting us in resolving this issue in a timely manner. If you are considering your options for colocation facilities in the Tucson metroplex you'll not find a finer option than Dakotpro.

Reliable. Never any issues or problems in over 10 years as a customer. Support is very responsive if you need a question answered.

My service is almost always on. The speed is excellent and I seriously have a million hours of connection and only very rare occasions when otherwise. When you call they are always respectful and work diligently to get you a solution to whatever is going on. Usually it is a hardware thing and they are extremely good about getting things resolved. When it's something in the tower or their equipment they are always diligent and getting that fixed also. Very professional and a very good product. My head is off to them for getting us fast internet out here in farm country.

I've had the internet service in Benson for a couple years now and am very satisfied. It does go down maybe 15 minutes to an hour on occasion but I can live with that. The speed is good enough for my Ooma VOIP phone. I don't stream TV and I highly doubt it could handle the load, but it is way better than Cox that I had before in rural areas. Cox had about 50% up time which was totally unacceptable and it was more expensive.

I love the fact that I'm supporting a locally-owned company for internet services. I've been using them for 5+ years and any time I need help with figuring out something, they can walk me through the issue very quickly. I never feel like an idiot talking to them either, and that means so much to me.