Cutting Edge Collision Center

My car had some underbody rust in areas that I knew about and some I did not know about. When I took it to Cutting Edge Collision, Gary examined it and gave me a price as well as a time line as to when I could expect it. He not only exceeded my expectations with a much faster delivery time, his final price was even better than his quote. I couldn't be happier with Cutting Edge and Gary Hagen and I highly recommend this company. I give 5 stars across the board.Jerry S.

Nicole, who answered the phone was super sweet and took the time answer a non urgent question of mine! Great customer service! I highly recommend them as they are patient with customers!

Cutting Edge transformed my 2015 Mini Cooper from Volcanic Orange to Liquid Yellow from a 2003 Mini that I used to own. Amazing work, very professional, and an all around great staff. Very knowledgeable, and I appreciate how hard they worked to let me step back in time. Thank you again!

Cutting Edge did an amazing job fixing my car. Had a fender bender on Thursday heading home from work. Their insurance accepted responsibility on Friday. Got an estimate Monday morning and Cutting Edge ordered the parts and let me drop the car off same day!It's Thursday now and I got my baby back. Good as new! Even did a better job cleaning it than most car washes in town. Best place to get your vehicle repaired at. Hands down, Cutting Edge Collision Center. Thanks Jenny, Gary, and everyone else who worked on the car!

Purchased a vehicle from Carvana that had three large and deep scratches in the passenger side panel. Wasn't sure who to call, but Sooter's recommended Cutting Edge Collision Center for paint repairs. Brought my car in to receive an estimate and to ensure that they could partner with third party insurance as they would be paying for the repair. Experienced amazing customer service from day one and setting up an appointment for the repair was quick and easy! Entire staff was very knowledgeable and assured me that the car would be repaired to look like new. Picked the car up two days later and the paint looked perfect! Overall, it was a very stress-free experience and I would highly recommend this business.

Originally contacted on 9/2/24 by email and again on 9/15/24 with no response. On 9/19/24 spoke to Mike(owner) and was told since he was 5 minutes from house would come by to see cars and provide an estimate. Finally on 10/2/24 he emailed and said would come by on 10/12/24 and see cars. Over 5 weeks after had initially contacted him.Came to my house late with terrible attitude and proceeded to put his hands and fingerprints all over my car. Even though anyone knows the oil, etc on hands, fingers damages the paint and leads to rust. Mike would not provide an estimate despite going over cars as he had a haircut appointment. Told me he would have me estimate by mid week 10/16/24. Since did not hear back from Mike on 10/23/24 I emailed if any update on. No response to email, estimate or call. On 10/25/24 I emailed again "Why no response? At least have the common courtesy to respond. Bad enough I have spent almost 2 months on. You said you would have estimates a week and a half ago. thanks" Of course no response from Mike.After waiting almost a week as again no response, I called today 10/29/24 and was told she was not interested in. I dared to follow up so I hurt his feelings and did not care that wasted 2 months of my life/time. Terrible place. I wasted over 2 months on, multiple phone calls, emails, made cars available and got treated awful. One of worst places I have ever dealt with. Terrible customer service!!

Mike and Brian are incredible! They did a flawless job on my car after it had suffered a couple minor things. They are so friendly, honest and beyond reasonable. I couldn't believe the exceptional service I was shown and how above and beyond they went, even staying past their closing hours to have a friendly conversation. They are some of the best I've come across and I'm going back for next month for a few other things. Thank you guys!

In December 2023 I experienced minor damage to a front fender on my truck. I again took it to the folks at Cutting Edge who as usual did a great job of repairing the damage resulting in quality work at a fair price. i continue to recommend Cutting Edge Collision Center to anyone seeking quality work.

In my 45 years of driving, never have I experienced working with an automotive company with higher standards, professionalism and integrity than Cutting Edge Collision Center! I was referred to Cutting Edge by my trusted mechanic after my small SUV was involved in a hit and run in the parking lot at a home improvement store. My hatchback and panoramic sunroof were compromised from something, possibly a 2x4, bashing a large dent in my roof at high speed.I called my insurance company who referred me to a dealership but when I met with the dealership's adjustor it didn't feel right plus they were slammed and could not get me in for several weeks. So, I called Cutting Edge and the moment I spoke with Celina it was obvious I was in touch with someone who really cared. When I arrived for my initial consultation with Mike I noticed vehicles in their shop from DPS Highway Patrol, U of A and Tucson Electric Power Co and I realized right then and there that I was definitely at the best repair shop in town which gave me peace of mind!It turned out my SUV had major damage which would prove to be quite tricky to repair due to the enormous impact of whatever had hit my roof compromising my hatchback and sunroof. The repairs required multiple parts which had to be ordered and due to the COVID pandemic plus Christmas and New Year holidays the parts, like all parts and supplies at the time were on infinite back-order. Mike, Cindy Jeanette, and Celina and everyone else working at Cutting Edge were simply phenomenal working with not only me and my SUV but also with my insurance company and the rental car company every step of the way! Cutting Edge actually covered my rental car after my insurance stopped paying for it. Everyone at Cutting Edge were consistently amazing in terms of their communication, professionalism, follow-through and I can't say enough about the exceptional quality of work they provided!The wonderful people at Cutting Edge are like a close-knit family and they have amazing synergy amongst themselves with the utmost integrity and professionalism! If you have a dent, no matter how large or small, do yourself a favor and call Cutting Edge! I promise you; you won't find anyone else in the business more professional who will care more about your situation or take better care of you and your vehicle(s) than Cutting Edge Collision Center! Thank you Cutting Edge Collision Center!

Thanks to other's reviews of Sooter's I've been working with them on repairs since I moved here a few years ago. After a recent run-in with a shredded semi-tire on the Highway, the car needed more TLC than Sooter's could provide, so they recommended Cutting Edge for the body work. I worked with Mike and several other staff who were all very helpful and friendly. It's sad to say, but it is rare to find a business these days where things feel laid back, yet efficient and customer focused. If you are looking for skilled, smart, kind people to work with, this would be a great option.