Cummings Plumbing Heating and Cooling

I'm surprised to see such a high number of negative reviews of Cummings. My brother recommended them to me and they were one of three companies I called when my HVAC went out last summer - of course, during the hottest month of the year. Cummings showed up quickly, gave me information about my HVAC that even my inspection didn't show, and was able to get the system restarted. All of that happened without charging me a thing. I ultimately got 3 quotes for an entire system replacement as my system was 25 years old. I chose Cummings because I wanted a good brand system, the size, time for replacement, and cost comparison. Ultimately I purchased a Trane system plus new water heater for $15k. The crew showed up timely, spent many hours in my attic in 120 degree heat, cleaned up after themselves and left me with a brand new efficient HVAC and furnace. The water heater installation was the following week and same thing - quick, efficient, and no problems. My brother HVAC went out this month during winter and he also chose Cummings for a full replacement and had a similarly good experience.

This is the first time we've used Cummings Plumbing, and it will not be the last! They were very polite on the phone, and we were able to schedule an appointment very quickly. Richard called us about a half an hour before our appointment to let us know when he would arrive. We were very impressed when he came into our home, as the first thing he did was wipe his feet on the rug by the door. After he took a look at our issue with our faucet, he gave us several options to remedy the situation. He was polite, had a great sense of humor, and was very knowledgeable about plumbing. We would have him back for any repairs in the future. Thank you for having such an excellent employee in Richard!

We had an appointment today with Cummings plumbing and they said they would be here between 2:00 and 4:00. They did not show up and did not call us with an explanation or to rebook another appointment. We will not be using them for any work in our home.

Our main water line split over a weekend, Hard to find plumbers to come out on the spur of the moment and get bids. Cummings came out immediately and reviewed our excavation of the water leak on the schedule 40 plastic that was from 1990. They recommended a complete replacement (which, as I did have another split about 15 years ago) I agreed to, and they came and replaced about 140 feet of residential inbound water from the meter to our house. It was an expensive repair, and has only a 25 year life/guarantee on the polytube they used. Would have preferred to entertain the cost of copper, as the polytube was hideously expensive, especially in light of the 25 year estimated life cycle....To their Credit: They did come out, they did install a temporary line,The technicians worked diligently and all dealings were professional and the worksite was left in great condition

We purchased a new AC/Heater from Cummings back in October 2024. Great Service from Steve, thank you Steve.A few months later I decided to program my thermostat, OMG I screwed the whole thing up. I called the office and John called me back, he tried to walk me through the process HA! HA! He was so understanding, he came right over and fixed it for me. Thanks John for all your help.

Overcharged $1200, getting the run around for two weeks everytime we have called. They ask for a down payment, then accidentally charge you for full amount..

The City had shut our line at the meter due to leak on our side. Cummings was able to inspect within an hour and a half. A tree root had ruptured our 74 year old galvanized pipe. The whole line needed replaced. The technician, Jake, provided a reasonable estimate, and had us scheduled the next morning. The two man crew, Victor & Robert, were on time, friendly, and polite. By the end of the day we had water again. Their supervisor, Michael, called during the day to make sure his crew was working smoothly. I could not have asked for better service and resolution to an unexpected problem. Thank you Cummings (Jake, Victor, Robert, & Michael)!

As far as I'm concerned, they robbed me! Charged a fortune for a minor job. Gave me a large estimate, but then job turned out to be much quicker and easier than they thought and they wouldn't drop their price much at all. Any other company would have done it for a third of the price! A leaky pool pipe that needed replacing, about 12 inches, and they charged over $3000!!!

Cummings installed two new low flush toilets with 17" stool height, and newest technology energy efficient hybrid water heater. Vincent and Jake did the plumbing. Both were very personable and knowledgeable . A very professional installation completed within the estimated time frame and for the amount of the cost estimate. Cummings was the only firm of the 6 plumbing firms I contacted that was familiar with this new technology.Jimmy and Chase completed the needed electrical connection work in a very professional way, and were also very personable and knowledgeable.I highly recommended Cummings.

Same experience as others. We're out of town and a pipe broke. Our stepdaughter called Cummings and all of the sudden our house needs re-piping. If we were home, we would have thrown them out, but our poor stepdaughter is stuck in the middle. My husband repeatedly told them on the phone to do nothing but repair the leak and get the hell out. He finally told them to just leave and he'd call the company we wanted in the first place. Whoops, they couldn't do that, they had already called their crew and charged us. Still waiting to see how badly they screw us over on the repair. DO NOT USE THIS COMPANY.