Copperstate OB Gyn Associates

Horrible experience overall with everyone I came in contact with. Very unprofessional. It got to the point where the front desk would disconnect my calls when they were busy. Joke of an office

The wait times continue to get worse here. I was in the lobby for 30 minutes (plus 10 more minutes for arriving before my appt time to checkin) before coming back to a room. I saw the checkin nurse gal for less than 5 minutes to get my vitals. She told me to get half naked for my appt. I then waited 40 more minutes (half naked draped with paper) before seeing my dr. My appt was at 9. I didn't leave until 10:20 for exactly a 5:45 minute consult with the actual dr. And, I didn't have to be naked. The dr I saw is very kind and was super informative. But it would've been nice to get a check-in like hey, your dr is tied up so it's gonna be a bit.

This place has awesome doctors but it is impossible to get an appointment. I think I've tried for over 6 months to a year to get in for a yearly appointment and they are " not scheduling this specific appointment at this time." I asked the lady on the phone if I needed to find a new doctor and she just repeated the same thing "we are not scheduling for this specific appointment at this time" So what are we to do? Horrible customer service might as well find a new doctor.

I came first my third pregnancy. Instead of being brushed off because I could keep food down at 10weeks, I was prescribed something to help. If any symptom was hindering my daily life they would help alleviate it. Kids/babies are welcomed at appointments. My treatment is always a discussion where I make the final choice. The waiting room is dicey, but in 1.5 years they keep getting better about communicating what's going on. I never feel rushed at appointments so I don't mind waiting. I get good care once I'm seen. Side Note: don't be rude and loud--they don't tolerate being yelled at. I've never done it, but I've seen it.

Dr Brainard is the used car salesperson of OBGYNs. She specializes in a condition called endometriosis, but doesn't actually listen to her patients. She only tries to repeatedly push studies on patients after they have blatantly and repeatedly declined to take part in them. The office is difficult to get ahold of and most staff isn't in the office five days a week, so scheduling is challenging. I have a friend that has a successful surgery here with Dr B, but as far as her day to day patient care and communication goes, it's severely lacking.

I love katy H! She is amazing. She's so genuine and really cares. She takes the time you need for your appt without feeling rushed

I've been going to Copperstate for over 20 years. This year, they cancelled my annual visit and said they would call to reschedule. They never called. I called twice only to be told to call again. Many months later, I finally got an appointment and while I was driving there, they called and asked if I could be there earlier than my appt. I said I was on my way already. When I received my insurance statement, I noticed that they billed me an additional fee. When I called, they said it was because I discussed "issues" with the Dr. The Dr. asked me how I was doing from a prior surgery and then I'm billed for that even though all is well? I was not able to schedule my next annual appointment, being told that I needed to call after January 2025. I'm sad to say that I think it is time to find another Dr. because this office seems very messed up right now.

I had an appointment scheduled for October with Dr Addis. I know that she was going to retire so wanted to schedule an appointment with another doctor. I was told to call back and September to schedule the appointment. I called them today. They said that they only had one doctor a male Dr. Young, but if I preferred a female, I could call back in October when they hope to have two join the practice, I believe. I am pretty sure that at some point all of the doctors have left. They have a remodeled their office and it looks very nice.

Dr Weisert was my OB for my entire pregnancy and showed up at 4am for my emergency C Section delivery. She even reminded my husband when to record so I can have that memory. Her nurses were also so kind to Staff is super friendly as well. I mainly saw Selina and she was so sweet and understanding every single appointment. Getting an appointment can be hard but gotta keep in mind the amount of patients to how many time slots they have available.

I called for a well woman appointment and simple IUD removal. For those who are unfamiliar, IUD removal takes .2 seconds and no additional steps. I was informed by the office staff that those must be separate appointments on separate dates because they have to bill separately for them. It's a red flag when a physician group lets billing dictate how clinical services are carried out. The blatant disrespect for my time is another. I verified with my insurance company that this is NOT their policy and scheduled with another office who had no issue removing my IUD at the time of my annual appointment.