Copper Rose

Nightmare of an HOA management company. Carolyn Smith opted to send our full payment for HOA dues and pass it to a collections attorney with the malicious intent of forcing us to pay attorney fees rather than simply accept our payment as we have made year over year. More review and information will follow.

We used this company to manage our property and have unfortunately not been able to recommend or refer them. Very poor communication consistently and unkind, poor service in almost every way. They are quick to take our money but slow to pay us what is owed. It's almost like they think of they wait long enough you will give up...It takes no extra effort to be nice and kind but everyone who works for them must hate their jobs because it comes across in their treatment of us their clients!The staff we have interacted with over the years has always been condescending and rude - except for one woman years ago who used to actually care about people!Do not hire this company unless you don't care about your property or your money!

They have only been our property manager for about a month. We have been renters at this property for nearly three years and we're on good standing with our earlier property manager, the owners decided to sell to out-of-state investors and those owners decided to renovate the property not allowing current tenants to stay. So myself, and my wife who are both disabled, are being forced to move during a pandemic . Copper Rose has not offered us any assistance in finding a new place. if you have a choice, which my wife and I didn't, stay as far away from this company as you can.

try to pay HOA fees on line service doesn't work can't get a reply for help all around management sucks

If you use this corrupt company and find your community in trouble, you were warned! Service sucks. They also have no morals. Forget interest in your community. They could care less! Go to another company and save the headaches. Overpriced for bullshit quality of service. Stay away at all costs.Char is a lying pig. Gave 1 star because it would not take -5 rating

Bel Garcia is Professional, on the ball, and knows her stuff! Char, owner is Wonderful to work with

This is by far the most disorganized property management group I've ever worked with. The owner, Char, who directly manages much of their portfolio, seeds distrust between neighbors with lies that are borderline pathological. For no reason except to make herself appear moderately capable. Her response time is so slow that residents/owners have started sourcing their own contractors/service companies and having to bill back the HOA directly. Do not trust this group, no matter what they promise you, no matter how reasonably priced they seem, no matter the sob story you hear from Char. Your community will not be the same after letting them in the door.

Like most other property pimps Copper Rose is run by plump old women who collectively couldn't maintain a bucket of rocks. Most have anandoned all aspects of business ethics and ooerate os though they can order contractors to properties on an "emergency" or "urgent" basis then ignore calls and multiple voice mails. It's gotten to the point I'm all for repeal of the 14th Amendment, and property pimps are a perfect example of why. Copper Rose's mis-managed properties are in serious disrepair and suffering from long-term neglect.I am a contracter and have been hired by Copper Rose several times over the past 10 years. One job, they paid right away, another job took multiple phone calls which take time and effort and not added to the itemized invoice. After dealing with many property pimp outfits over the years I have learned the hard way. DO NOT COUNT ON OR TRUST ANY PROPERTY PIMPS.

Too much turnover, we had property managers enforcing the rules per our Bi Laws and CC&R's for over 20 Years. Then they recently assigned a new hire to our association account and all she did was come in and tell us what had been done historically by copper rose and the previous employees was all wrong and she was going to change it to be right. Instead of issues taking a few months to resolve they now take up to six months. Took 4 phone calls to extensions that do not exist, 4 Emails with no response. I had to involve our board president to get a pulse from them. It's a mess . . . Avoid

These people are so RUDE and condescending!They have a lame excuse for all of they're mistakes.They interrupt while you're speaking and have no problem hanging up on you if they don't feel like hearing you