Cochise Internet Services

Everyone I've had the pleasure of speaking with at CIS has been helpful and friendly. Faster and more reliable internet as well as excellent customer service!

We switched from one of the major national providers that provided single digit download speeds with horrid customer service to Cochise Internet Service, and the improvement was immediate.Our current download speed went from 1 to 3 Mbps (on a GOOD day) to nearly 80. In our home we are NORMALLY streaming on two TVs, with two to three gamers online--all simultaneously. And with all that going, we also have the whole "internet of things" running all over our home! Previous providers blamed poor quality on our 70 year old home, that our wiring was so old as to be obsolete, that the copper within the walls was and causing all the problems. When we basically FORCED them to send a tech to test everything outside the house, they finally conceded that it was the 60 year old hardware between their main and our telephone pole that was indeed the problem. CIS bypassed all of this because they do not use land-lines. A simple small radio receiver on the roof hard-line connected to a small cube inside the house is all we have now, and it is practically invisible! The cost is substantially lower as well. Install and equipment up front was comparable to the other major telecoms, but the monthly rate is about three-quarters of what I was paying before.I will provide more about customer service if I need to learn more, but from talking to their Office Manager, their Owner, and one of their technicians has definitely given me the idea that we have taken a step in a much, MUCH better direction.