CityWide Restoration

The team did a great job. Once they started all flowed nicely and Zack was conscientious that all turned out right.

CityWide Restoration, Inc., did an excellent job restoring my little kitchen following water damage from a leaky faucet. From the initial estimate to the final coat of paint, attention to detail made the difference in the quality of workmanship. In a nutshell, the workers were punctual, polite, very hard-working, respectful, and courteous. Nearly everyone shook hands and introduced themselves. Everyone got along with their teammates and there was laughter and joy despite the hard work involved. Their work can be quite labor-intensive, such as lifting a heavy countertop six times as adjustments were made. I was impressed with their persistence, solid work ethic, and skills. They went above and beyond the call of duty in giving me a kitchen even better than my old one. I am well pleased. I heartily recommend the professionals at CityWide!

Zach is working on our new offices for Pest Friends. I'll update this review with some before and afters. Appreciate the attention to detail and creative inspiration.

Zach and John were great to deal with and got my building remodeled and up in running before schedule! Excellent attention to detail, I could not be happier!

I scheduled to be in town for repairs to a rental property and they could not make the appointment due to the tech being sick. That happens. Let your potential customer who lives four hours away and made the trip for that appointment know.

Citywide Restoration, Tucson, AZ. Not a recommendation, but a warning. They breached the contract and abandoned the job. So disappointing. The work they actually completed was really great, even though they took a long time to get it done. But unfortunately the job is still unfinished 18 months later. They did not finish the job we had in contract and that was agreed to with Allstate. We gave them lots of time and grace because they were overloaded with lots of jobs and not enough people on the construction team, but the end result is that they really took advantage of my 86-year-old mother and did not complete the job. There used to be a good project manager, Ed, who followed through, but when he left and Zach took over we ended up getting the run around. Zach is a super nice guy who shows up and meets with you and talks about the work, and acts like he is going to get the job done, but does not follow through and only does half the job. He does not get the job done. All they actually need to do is install some specially ordered cabinets and drawers. But they left my elderly mom with these temporary shelves instead. They kept giving us the run around that they were ordered and we were waiting for them and that they didn't have enough people for all the work. It's a sad situation and at this point with no follow through or real communication for 5 months now I'll probably have to sue them unfortunately. Worrying if they treat all their clients this way they may be heading into bankruptcy.

These guys did a ton of work on my house. I was super happy with the quality of the work and the communication from the owner Zach Fralc was beyond my expectations. I highly recommend these guys! They were recommended to me after I dealt with multiple nightmare scenario 's in a row.... These guys are the real deal.

Zach communicated a timeline and plan which his team implemented. We had drywall replaced and repainted which was competed by different crews. The entire staff was professional in appearance and polite. They completed the project on time and we couldn't be happier with the results. If you were unaware of the area that was replaced in the room; you would not know that anything was ever replaced. I recommend Zach and his team for your restoration needs.

Citywide provided constant communication throughout, and wouldn't settle for less than a perfect outcome. The entire process was seamless, required very little work on my part, and the end result as awesome!! I had a huge downed tree removed, a damaged block/wrought iron wall replaced, and some landscaping fixes. They arranged for temporary fencing promptly so my dogs were safe and they thought of everything so I didn't have to. Highly recommend this company!!!

sorry, but this contractor did NOT do a very though 'inspection' job. no tools used to inspect damage (only a cell/camera phone) and five minutes (or LESS) on the roof,. Also did not appear to know much about cause of damages to a metal roof.Overall, VERY DISAPPOINTED with this company...&believe it is affailiated with an INSURANCE co,... which kinda of says it all!