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Jeff J.
Feb 15, 2024
Great customer service. I needed a longer strap for my bass. I was shown to a huge selection of straps with various styles and sizes. Fair prices
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Trevor 2.
Feb 3, 2022
I searched for a long time to find that perfect violin teacher and I really lucked out with Bridget. I am an older student and she has done a great job to teach me proper techniques and how to read music. Every lesson gives me that much more encouragement to study and practice harder. Young or old I would definitely recommend her!
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Steve D.
Dec 23, 2021
Great selection of many diff instruments. Very helpful staff. Went in thinking I'd just look but emerged with a new guitar which seems to meet my needs. Thank you.
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Joy S.
Jan 4, 2020
My husband has been looking into learning to play guitar. We went to several music stores in town to look at guitars and accessories. We ended up buying the guitar from Damon at this store. He was very knowledgeable about the various guitars and what to look for when you're purchasing one. He ended up showing us two different ones that would fit my husband's needs. We left and did some research and reviews on the guitars and we're confident that what we had been told was what others believed as well. We got a package of everything a beginning guitar player would need at a fair price. The purchase also includes two lessons from teachers at the store. They also have people who will take a look at the guitar every couple of months, as needed, while it's getting broken in. We feel confident we made an excellent purchase.
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Jose O.
Feb 20, 2018
Make your purchase online or go to another store if you need certain items. Their return policy is effective only if purchased within the past 7 days. No exceptions.
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Jacey G.
Aug 26, 2020
Walked in for guitar wall mounts and walked out with a new go to store for all things music. Mark is a great salesman and certainly knows his stuff. Highly recommend.-Jacey
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Esta B.
Jul 5, 2021
Whenever I was in need of musical instruments this is where I have gone . They always have wonderful service . They have the best deals also on their instruments. You can't go wrong with the Chicago Store!
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David P.
Feb 20, 2025
Crap customer service. The speedway store boss told me to stop wasting his time after I inquired about a possible saxophone rental. I was also considering purchasing one, but after that remark I took my money somewhere else. There's another music store on Speedway that actually cares about customer service and now they've got my money. I'm going to make sure to tell every musician I know to steer clear of Chicago Store. Maybe you should too.
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Chrissy K.
Jun 11, 2024
For any musical instruments, equipment, repair or setups wants or needs... I highly recommend a visit to Chicago Music on Speedway in Tucson. These folks absolutely rock (pun intended)!Family-owned since 1919, and it's obvious after a visit of the longevity of this business. You feel a laid back welcoming vibe the moment you walk through the door. They have been so kind with their time and knowledge - and yes I've asked a lot of questions! Each visit, (even on the days I don't buy anything) everyone working there goes beyond what one would expect with time spent educating on equipment, zero pressure to buy, and never oversell on things you don't need/want. Heck! And what an awesome inventory of instruments!#chicagomusicstore, #guitars
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Lauro V.
Nov 14, 2022
Chicago store has changed over the years. It's disappointing that the level of attention to detail. Quoted " over 40 years of repairing guitars" that my instrument, met a lack of level of attention. For the repair. We as musicians cherish our instruments, to include to trust, an individual to repair back to a satisfactory playing. But, this is unacceptable, no excuse, will be accepted, to the lack of attention to detail, for the repair of my instrument. And, to call one self professional guitar repair, is absurd, don't take your instruments to this person, he only cares about his own! I trusted him with my guitar and he glued it offset. The wood isn't even level. And, he gave me so many excuses that to is why, this happen. With, my only conclusion is that he lacks, attention to detail!!!! What good does it do to have so many years in a profession and claiming to have so many years. And, his comes out half baked.! I have included photos. Lousy job...
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