"Phil helped me with replacing a broken double pane window. He gave me a great deal and he's fun to do business with."
"We have done business with four different window installation companies in Tucson. There was always something we weren't happy about, whether it was the customer service or because the windows didn't live up to our expectations.We have been very happy with our experience with Window World. The employees have always been polite, courteous, and well mannered. We all have our preferences in styles and colors, but most of us replace windows for increased efficiency, durability, and beauty. I had the added reason of having two family members with asthma. We have slowly replaced the windows in our home over the past five years. Don't believe the hype from other companies. Window World's windows are Simply the Best for Less."
"Great company- very communicative. Fast friendly service. Highly recommended. Replaced my broken window but will be hopefully doing the whole house in the next year or so."
"If you are looking for new windows please go literally anywhere else and don't get involved with this highly unprofessional company. Their work is incredible for how sloppy it is. We had a shower window and our large picture windows replaced by them and their work was so atrocious from the moment they arrived. Our bathroom window frame is scratched, warped, and had random unfilled screw holes in it. It barely slides open and it needs to be shut very hard. Our large front windows: When we met with the salesperson to go over our plan we specifically requested multiple times having our windows set in a certain way, and it is our fault we accidentally signed the contract that had the error in it that stated they would be inset windows. The actual installation of the windows was done by two people. One seemed like he knew what he was doing, the other one was maybe being trained, but was unprofessional in my home and made me feel very uncomfortable. We have wooden window frames; the wood had so much caulk smeared across the wood and were installed so poorly that when my husband saw the work that was done he was completely taken aback. My husband is very knowledgeable about contracting work and we had a lot of faith that the finishing work that would be done by Open Enclose would be very neatly done. My husband called to express his concern, we were told nothing and had no response from OE. They needed to come back to install more glass because the first time they came they had broken two of the four windows they were installing in the front. When they came back they also told us they needed to reinstall the shower window as it had been done incorrectly the first time. Surprisingly, the second time they came out they replaced everything including the poor woodwork/finishing they had done. We hoped it would be redone much better, but alas, we had no such luck. The caulking was just as terrible, all over the wood and would take hours of tedious work and money to fix the wood trim, the shower window is warped, barely slides open, is leaking some kind of black grease, and there are empty screw holes inside that were drilled into our brick window frame. We had put down a 50% deposit months before when we had placed our order. For a long time after we had considered not paying the other 50% of the cost. My husband wrote them a letter expressing our concerns at how terrible their work was when we sent in our check. They cashed the check and we have heard nothing from them. However they called my husband every single day and sent letters in the mail demanding payment for the few months we were debating payment. The windows have been in place approximately 6 months. One of the glass panes has already broken in the front window, we believe from where the crack started that shoddy workmanship is what lead to this crack. The shower window was dinged up and left a mess when they installed it. I highly discourage anyone from seeking work from these people; they have excellent customer service until they actually come to do work. Then, no service whatsoever and horrible work.Edited to add:I was bullied by the worker who came to our house the first time into signing a paper stating their work was "satisfactory". I told the worker I didn't want to to sign and he said "you need to sign and then we will come back to fix everything" and I repeated my refusal but he wouldn't leave until I signed. I was very uncomfortable with them working the entire day (the other guy at our house was a total creep) so I wanted them out at this point. I signed away my ability to have repairs."
"We could not be happier with the work that they did for us. We had our patio screened off and a door put in and it was done in two dayswe had pet resistant screening put in so that we could have a room where our cats could safely be kind of outside.The crew was very nice everybody had a great attitude and everything worked out really well for once we have a purchase decision that were really happy with.Jim & Debbie"
"My experience was with replacing house window glass only, no autos, etc.Vista was the only company I called that offered a free estimate - the others required a service charge. The estimator arrived on-time and quickly measured the windows and got us a quote on the spot. It was close to the same price as the other forms, but they were able to do the tinting as well.They needed about a week to have the glass delivered and contacted us to do the install when it came in. They were here in a day or two.It was a cold day and the caulk was stiff and the installer broke one of our existing windows - they replaced it for free (which I'd expect).When he was doing the install we noticed several additional windows that were leaking, so the installer got us an immediate quote with a great price so we ordered the additional glass.So far we are very happy with Vista - they have been very good people to deal with. The only reason I did not give them 5 stars was the window they broke - accidents happen, but accountability....I will update the review if there is anything of note in the 2nd set of window installs."
"Benchmark Tucson contractor. We ordered about 20 windows from Apex. Installation happened on time, crews worked cleanly and were very respectful in our home. Pricing was more than competitive after comparing estimates from two other contractors. One constructive criticism: communication. Some windows had errors in them, cracks, wrong design, etc. and nobody would tell us until after the crews were here or had already left. Willing to overlook because the rest of the experience was entirely positive. Even had a slight discount for paying upfront.Strongly recommend."
"I had started with a different business here in Green Valley and it as truly awful! It was the people in the office. Dealing with them was painful. So I called Green Valley Glass for my 2 new mirrors and shower door we needed in our remodeling project. My experience with them in every step was amazing! Night and day from the previous place I tried. The person that came and helped me decide on the sizes of mirrors we needed made it painless. He measured the shower door and pointed out what I might like better. Then the install day came and completed the job beautifully! Highly recommended"
Jerry J.
May 16, 2018
This was to good to be true, my glass came in last Friday and it had a scratch in it. The glass was sent back and I pick it up yesterday, it was the exact size I asked for, and they took a little off the bill for the inconvenience... Thank you Continental Glass Services and tell them Jerry sent you.Jerry J
Visit Restaurant PageLisa S.
Oct 29, 2023
The price and service was great and window quality seems fine. My contractor for remaining work after window install found a leak that would have caused moisture problem at living room window because of the installation relying on caulking only and no other moisture barrier around edges while installing the new windows! praying they don't leak. Installation manager Chris said "there was an air bubble he had to fix to stop the leak" wish me well with the other 7 windows!Not impressed!
Visit Restaurant PageMarshall G.
Mar 21, 2023
Update :The owner, Dan, came to help me and see my problem. He gave me some good advice on my situation. I will def use Bella for all my future window needs. Thank you M
Visit Restaurant PageLesli D.
Oct 16, 2023
I highly recommend Open Enclose - They are a family owned and local business..... I always turn to first.I call will a "tiny" problem.....that was tremendously HUGE in Tucson.....a master bedroom window that wouldn't close.The heat poured in! I called Open Enclose and Alyssa was on it! She called Josh - above and beyond service - he was out in less than an hour. Who gives that kind of personal service anymore? Open Enclose did!!!!Josh arrived he was personable and professional. Fixed my window in an instant. For all your window needs....don't hesitate....support outstanding local businesses.Open Enclose is just such one. Thanks!
Visit Restaurant PageRoni D.
Feb 4, 2021
Ray and his crew installed lattice patio cover that is about 30 ft long. The estimate was prepared in a short time, materials ordered, obtained the permits from the town and once the materials arrived the crew installed everything in a weeks time! It is wonderful, I just love it...wish I had done this years ago. It looks like it came with the house, matching totally! I highly recommend Ray's Solar Solutions!!
Visit Restaurant PageSkyler S.
Mar 19, 2019
Replaced the back patio door glass at my house. Friendly and very tentative. Best price that I was quoted out of four companies.
Visit Restaurant PageMelinda M.
May 15, 2020
We did a remodel of a guest house. Apex came out to measure and install a glass shower wall in the master bath.John Davis from Apex was professional, asking questions about things I hadn't even considered when selecting what I wanted. He showed me pictures of various installations already done with frame and frameless glass walls. It took me awhile to decide what I wanted and he was very patient with me.The installation was on schedule and went smoothly and is beautiful! I couldn't have asked for anything better than what was installed.I would recommend and use Apex again.
Visit Restaurant PageJames G.
Dec 4, 2024
On time, great job, and very knowledgeable staff. Turned out perfect. Had the crew measure for re-screening. Highly recommend Green Valley Glass.
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"These guys were highly recommended by my contractor so I decided to give them a shot. I actually had a customer service issue with a singular employee and was going to go with someone else but decided to bring it to Tom, the owner's attention. Not only did he listen and care, he personally handled my order. I think everyone should be considerate and not be quick to judge a business by one bad apple. Clearly this was the case here. The install was amazing. I forgot the technician's name but he was super meticulous and spent the entire day working on the install. The shower was for my addition and it wasn't fully finished. He worked around unfinished construction and fabricated minor solutions to make the glass shower perfect. He even took the time to speak with me about window care and answer all my questions. The technician was really the cherry on top--professional and exceptional at what he does."
"Lance is a great guy. Had to have windows and a sliding glass door replaced, he was very helpful in educating us on what our options were and helped us find good quality windows In our price range. He was also able to get us a custom fit dog door for our sliding glass door that just looks incredible. 10/10 if you're looking for someone who is honest and easy to work with. Every step of the process was a breeze and with something that can be as stressful as windows he really made it painless."
"I have to say that Star Aluminum saved us! They are an excellent company and go above and beyond in their work ethic and the quality of their work is excellent! We had another company in town build a Ramada for us. Then 2 years later a terrible storm hit us (7/2024) and took off big hunks of aluminum off of the roof. I contacted the company in town that built the Ramada and they told me that they could not help us. They couldn't even tell us what color aluminum was used or where they purchased it from. Reggie at Star Aluminum dI'd an exhaustive search and finally found what he needed to fix the Ramada. I highly recommend using Star Aluminum"
"Excellent service and quality! We couldn't be happier. We were originally told the windows would take 5 months, but they came in 3! They are just beautiful! Our house feels cooler and quieter, and the installation team was kind and careful, they cleaned up the mess, and we just couldn't be happier!"
"Had a break in at one of our retail locations and Armando answered the emergency line, at 5am, and was on site to board up the window/door within an hour! Truth be told, I had called two other glass companies, who we had dealt with before, both saying they had emergency services, with no answer and no call back, whatsoever. Those two companies are no longer on my contact list and Coronado Glass & Screen is! Armando did an excellent job boarding up the glass, he ordered the new double pane/tempered glass and it arrived and was installed on the exact date that he said it would be. He did an outstanding job replacing the glass and even had a 'door closer' on his truck, as we didn't even know ours had been broken during the burglary. This is a situation that could have easily forced us to delay the opening of our store that day, though when someone tells you they'll pick up the phone in the case of an emergency... and does. Or, tells you that they'll be there within the hour and... they are! Use that company! They live up to their promises and that's just not easy to find these days! EXCELLENT CUSTOMER SERVICE PROVIDER!"
"EXTREMELY happy with Sharp Glass. Adam showed up on time (even a little early) for the initial consultation, gave me a (great) estimate and explained what work would be done. I was THRILLED with the work done by the technicians, Jeremy (and the other gentleman, I forgot his name)! These guys were great, not just from a technical perspective but also a customer service perspective. They were very careful with making sure the door was closed so the cats didn't get out, made sure with the windows open that the cats wouldn't want to try to get out of the space, cleaned up after themselves, and most importantly fixed the problem! We had plenty of rain over the weekend right after the work and had no issue!"
"Wonderful service. I got a great reference on this company and went with them to replace my shower door. Eddie, the owner, came out and gave me his estimate and I hired him on the spot. I already knee his price was fare and with the wonderful reference from his prior employer I just went with it (he left that job to start his own company). He showed me doors and and I picked one. He also recommended having the glass treated (very reasonably) and was I glad I did, well worth the little extra. The door came in quickly and installation was set very fast. Install went smoothly and it looks great. Eddie is honest and very personable, his employee who did the install was also very nice and very good. Overall if I could give more stars I would. I would also use his again in a heart beat."
"Great service , office personnel were very helpful, fast delivery , quality product, will definitely use Glassworks of Tucson again"
"Great prices on my glass doors, fast and friendly services. Pricing is fair, give them a shot."
"You have seriously got to be kidding me! These people are crooks. I wanted to get a slab door installed on my storage room and they wanted to charge me $1432 to do it. The first sign of trouble is they will charge you $85 to measure the door. This is non refundable. The slab was $760 and the labor to install it was $680 plus $77 for hardware. To put this in perspective if I was to replace all of my interior doors it would cost me over 11 thousand dollars for 8 doors. It's still too bad that I can't leave a no star review."
"Had a great experience with Reliable Glass during my first cracked windshield replacement experience. They were super helpful and quick to work with my insurance and get me booked. They were able to come to my house and perform the service in 45 minutes. PJ worked efficiently when he got here and was here at the beginning of the time window I had received. I will use them again if I need this service and happy to support a smaller, local business!Bottom line: Fast, efficient, and easy service for auto glass repairs!"
"As we geared up for a major remodeling project, I got several bids for our custom window needs. John with Weathersby impressed us from the first interaction so when their pricing came in below other Milgard suppliers, we placed the order. They took a long time to arrive - even a few weeks past the expected date (thus the deduction of a star) but now that they're installed, we couldn't be happier. Gorgeous and high quality. Chris and the Phoenix installation team came when they said they'd be there and helped us get the house sealed up asap in the middle of monsoon season. Overall a great experience."