"They have always been super nice and easy to work with. I think it's super odd that they don't offer appointments for any service. You have to leave your car there all day. I don't mind that but I hope they take time to do each vehicle rather then get them in and out quickly since they appear to be busy."
"I've been coming here for 20 years and I've seen 3 different owners and the new owner is better that the last. Excellent quality and service that you can count on, quality mechanics that know what they are doing, and a quality staff like George and Mikayla who can address your concerns about your vehicle. This is company you can rely on but make sure to make a reservation because they are very busy!"
"A friend of mine sent me to Ray Scott's, and thank god he did! They got my car all fixed up fast, and for approximately half of what another place had quoted me. They are super reliable, and honest. I mean there is a reason they've been around for 53 years! My car is running better than it has in years, and I couldn't be happier!"
"Thus is the spot to come if you have a import car. Our Prius rides low, and the plastic protectors get scraped when at parking spaces or speed bumps. Ours has 4 pieces that snap together. All Prius parts and we need new snaps. But the largest and most expensive part can be saved and reused. That piece alone is over 300.00Thanks Rick, you saved me again."
"Took my Chevy Silverado and my wife's GT Mustang in to have Flowmaster mufflers installed. Service was fast and friendly and very reasonable. In fact I was charged less than the quoted price. I would highly recommend A-1 Muffler."
"Allen has been taking good care of all our family's cars for a years now. He is absolutely trustworthy, reliable, and a fantastic mechanic. He breaks down exactly what is wrong and explains it meticulously. He even was able to fix my daughter's car when our previous mechanic couldn't. I can't believe how quick he is too!I definitely 100% recommend them!"
"Occasionally I cannot get in for regular maintenance right when I want - because Martin and his crew do such a good job they stay busy. Green Valley Automotive has reliably cared for my vehicles for 5 years. My most recent experience - they went above and beyond. My husband was at work and could not help me with dropping my vehicle off and later picking it up. I got a ride home from one of the staff and when it came time to pick my vehicle up the owner's wife came to my house to get me. Next time I'll give her more heads up because the lunch she was bringing her husband smelled delicious!"
"Mike and his crew are nothing short of incredible. Integrity, commitment and customer service is A++. Mike holds himself to a higher standard compared to a lot of other mechanics in town. They take their time to make sure the work they perform is consistent and efficient. I am truly happy with the service Mike provided me for the repair of my vehicle. These guys are truly awesome! Thank you, Mike!"
"Had my car serviced here by George during my day off. He was fast easy and explained everything that was performed to my car."
"In addition to being an amazing choice for your new/ used car purchase... I want to thank Todd H / Craig W. and the entire team at Royal Automotive Group of Tucson for supporting our local charity fundraiser "Derby Day the Peoples Way." This year their generous sponsorship of $1200 helped us raise over $7000 for the Tucson Musicians Museum. We are grateful... and encourage folks to choose Tucson Dealerships with the Royal Automotive badge who've proven themselves worthy through their generous community involvement year after year!"
"I'm gonna come right out and say it:The absolute best damn auto shop ever.Let's face it: female + car problems + auto shop = disaster 9 times out of 10. I have never liked having to go to the auto shop. Just the way it is.Having said that, thanks to the Yelp reviews, I decided to check out Prudence Car Care for my Honda Fit that was making some unsettling noises. You Yelpers were right on the money.Roy is as down home and honest as I've ever met. When he called to update me on what they'd found (broken transmission mount), he told me that this could be step one. There might be more but they had to get the mount fixed first. I said ok to the repair and crossed my fingers.A couple of hours later, Roy called to tell me, Yep - that was all it was. You can pick up your car this afternoon. I didn't the usual, "Well, while we were in there, we noticed your flux capacitor was a little dirty, your thingamobob was backwards and your do-hickey was upside down. That'll be an addition $7934.91 please."Honest service at a great price and down to earth people. If you drive a Honda or an Acura and need service, do yourself a favor. Go to Prudence."
"I used to go to AAA but I just found my new car shop with Borst. They are very communicative, quick, and friendly. My last repair at AAA took two week and they still couldn't find what was wrong with the start/stop function. Borst found the problem in one day and it only took them 1 more day to fix it. The whole time they were texting and emailing me reports on their progress. I also like that when I go in for quick repairs they have a waiting room upstairs that offers free coffee, tea, cocoa, and cold sodas. They also offer discounts if you are costco member. They are great and I will be using them going forward."
James S.
Sep 14, 2022
If you shop around a bit, you can get a slightly lower price. But, these guys are honest and fix things right. The service is excellent, the waiting room is very nice (cable TV, leather sofas, magazines and free coffee) and it's in a great location. I use a couple different mechanics/shops. This one is on my list of favorites.
Visit Restaurant PageChuck M.
Jan 6, 2022
I am a frequent winter visitor to Tucson, and have had significant work done to my Outback on two different occasions here and have been quite satisfied both times. I have also been to Gibbs for an oil change and inspection. So a total of three.They seem real nice, always treat me well, and the services they have performed were apparently done correctly. Engine is definitely running better with the new plugs they put in on Monday. It's a busy place, seems popular, and I once asked another customer about his opinion and he said he's been going there for years and is still satisfied.
Visit Restaurant PageGoldie P.
Sep 2, 2011
Friendly, quick, efficient, reasonably priced.My turn signals have been shorting out forever. My old mechanic claimed it was some fuse-box housing thing in the steering column and charged $100 - $200 for a temporary fix (they shorted out again 2 weeks later, after we moved to Tucson). The guys here traced the short to the trunk, of all places. They dug under three years of grad school garbage to find the jack wedged up against some fuse, causing it to short out (according to my vague understanding of how a car works). Kudos to them for isolating the real source of the problem, fixing it in way less than 24 hours, charging a reasonable price, and not judging me too harshly for being an adult with a car so disgusting it looks like a pack of hobos live in the trunk.
Visit Restaurant PageMike B.
Feb 11, 2014
I have been coming to Rick for over 10 years. He is such an expert in all things related to import cars and service. I now have a new car, traded out the Honda at266k miles. And i bought another import mainly because i want Rick to do my service.No Domestics cars. I have a 25 year old Nissan truck at 296k and it continues to be a daily driver because of this service center. Great Crew.MarshallGulchTucson
Visit Restaurant PageSoraya M.
Jul 14, 2017
This is a wonderful place. My AC wasn't working and in the summer months in Tucson that's a recipe for disaster. They replaced my AC compressor with a kit and it works like an absolute charm now. If you want to go some place that makes you feel at home, go here. Toni, Al's wife is a total sweetheart and will do anything she can to accommodate you. Al and Al Jr. are very knowledgeable and fair. They gave me the option to pay for half of the service when I picked up my car and the other half my next paycheck. I definitely know who I'm trusting my car with in Tucson. Thank you Turn 4 for the great experience :)
Visit Restaurant PageSandy M.
Oct 5, 2023
Mar'tin is a nice man, he helped me out with my AC blower.Although when they had my car and working on the vehicle, the drivers window regulator broke and I had to pay for that.That opening up of my door, left a gap between the door and trim. When I closed the door the window shook.I called Mar'tin and he came to my work and fixed what his guy couldn't./Didn't.Thank you Mar'tin.
Visit Restaurant PageCliff M.
May 14, 2019
I brought my 1999 Porsche 996 to Perfection for work on the cooling system. Mike and his crew did a very thorough workup of the entire vehicle, clearly detailed the needed repairs, and identified additional work that would be needed along with advice about what could be deferred. We ended up replacing all the aging hoses from the firewall back, along with a new water pump, air-oil separator, thermostat, and a bunch of other stuff. Mike did quite a bit of "while you are in there" work at a very fair price, and presumably this will save me labor costs in the future. I really appreciated MIke's knowledge of the vehicle and it's systems and his commitment to doing the job right with no shortcuts. He went to great lengths to explain the issues. The diagnosis of the cooling system issues was a bit complicated by an intermittent fault in a cooling fan, but in the end I am very pleased with the work and the service.
Visit Restaurant Page
"Good local mom and pop style off road shop that does it all. They also have lube shop that does Mobil 1 oil changes. They were able to fit me in for a quick cv axle swap. Very attentive staff and positive experience. Fair pricing!"
"As part of the Chapman Auto Group, Porsche Tucson referred me to the glass department at Chapman Acura to replace my cracked windshield. Every step of the process, from my first communication with Nicole, later communication with Camren, and the glass installation by David was handled professionally and well executed. The service was refreshing, particularly when service - automotive or otherwise - too often falls short of the the mark. Highly recommended."
"I purchased a new vehicle on line with minimal contact with the salesman, however Joe V did an outstanding job in processing the purchase. He was efficient and responsive to answer any and all questions I had.The whole process took less than 3 hours which is impressive considering the usual day long process of buying a vehicle. I recommend this dealership but learn the process."
"Greta service. Went in for a free oil change which was fantastic and ended up with a shop for life. Very honest guys here."
"This was a spur of the moment idea. I need a 6k mile tire rotation and high speed balance. But my tire dealer next door had 14 clients ahead of me and 4 hour wait. It is free there and pay here. But it is a normal rate and I ll get done in 45 minutes So, All good ..Nice waiting lobby.Update:My four tires were in perfect balance from 6000 miles ago. So they checked all four,Just fine Sir, we did a full rotation ,checked your brakes and air pressures. So , as a courtesy visit, no charge sir. Here are your keys. Great way to have my day go."
"I appreciated the care of my Honda Element these past years and in being sure all was ready for a cross-country trip. No problems on the 7900 miles traveled and when back the oil was ready to be changed. Perfect timing! Always great service, thanks!"
"I used to use these guys all the time. If they needed your car for awhile they'd come pick it up and bring it back to you. Not sure if they still do that. But we called after not being here in a number of year, but the said bring it on over. And the. They actually remembered us. They've always done great work"
"Well a final update: My truckHad a throttle control screw that had worked its way loose. Something you can only discover by a professional diagnosis. But to get to the screw and put it all back together was the Additional labor. A winner. No parts needed. An overview by one of the few Vintage Truck mechanics in Town. I can pick it up tomorrow for less than half of my personal WAG of the $ result. Thanks TN for your assistance. They are near the corner of 22nd and Swan. On the North side of 22 Nd. A Good Result I Say."
"Thomas was very kind and gave a true, honest opinion. He helped us out greatly and I appreciate him & Allan for their time.Thank you."
"I highly recommend these guys great service and reasonable.only down side they are so busy so any service u need get it on the scheduled.Name of the game proactive than reactive.JC in Tucson"
"The minute we walked in, the staff that helped us took my car right away, we were a few minutes late. But they didn't say anything. Nice waiting area. Love their coffee machine. But they have smaller inventory than where I got my car from."
"My car broke down on the highway and found this place online. AAA towed me here at my request and they even waited a few minutes after closing to recieve my car in the shop. The next day mike called me and told me my car needed a fuel pump and tune up. They finished the job in a few hours and the price was the cheapest around. I recommend this place because they are honest and are willing to go the extra mile in helping you out and getting me back on the road the fastest possible but at the same time doing the job right."
"We were in need of a wheel alignment as our vehicle started to slowly drift to the right. The team corrected the problem without add ons.The tire was the issue which will be brought up at the another tire store.The staff was friendly and explained everything to our satisfaction."
"The new location offers a much more comfortable waiting situation. Other than that there is no change: great work, reasonable prices, responsive people. Everything you could ask for from a mechanic and more. I not only trust these guys but also consider them friends. If you want the very best, you can';t do better than JT Auto,"
"We stopped in to get our tires rotated and an alignment. They were unable to do the alignment due to the size of our vehicle, so they told us the tire rotation was complimentary. They were super nice and fast. Highly recommend!"
"Hands down best shop I have ever been to. Took my blazer in for a transmission rebuild after another company was wasting my time and money and they fixed it and guaranteed their price. Good honest company that will definitely take care of you and not screw you over"
"I had my tires rotated, oil changed, and everything checked for a trip and they were great here! It's one of the few times I didn't feel like a mechanic shop was trying to take advantage of me. I'll definitely take my car here for all my service needs! Great car service and customer service."
"I am so happy that I read others reviews on little Germany, and saw the high recommendations. I would just like to add that I do not think the recommendations were high enough. I have depended on them several times to give me an honest opinion and not gouge me and they've never disappointed. Chris it's amazing to work with as is everyone else there the owner is a wonderful lady."
"I'm here for my 6000 miles oil change. I have a 25.00 coupon if I come in January and this time the agent said he would not include my military discount. They Did last time. But I also have a 17.95 YELP CHECKI IN discount. We ll see if that is included. They also will shuttle you to work, wash the car and rotate the tires for free. Since there is no balance of tires , I don't rotate here. I'll take the wash done next door. On time , early appointment.Update my review: He did allow the coupon by email sent to me for Jan and My military service discount. I decided 2 discounts was enough and left out the Yelp check in 18.00 off discount on oil change. Still only came to 50.00That's good full synthetic b"
"I pulled in, asked how long for an oil change, and was told under an hour. Under an hour it was, and under $25! Friendly, understanding, ( I didn't know what kind of car I was driving, don't ask) they were just like nice Uncles, checked on me to make sure i was ok, and all! Waiting room is icky, but I wasn't there to get decorating tips, I was there for fast, reliable, cheap service, and i got it! BAZINGA!"
"Grey honest friendly service. I come in for flat repair and rotation I did not buy tires from them and no charge. They have a new customer with me will buy my next tires from them."
"New to this area Catalina and saddlebrooke. Went on to Nextdoor app to see who is the best for car maintenance. It was split between this business the brothers oh, and the experts. We chose Hardin Brothers they said they might be a little more expensive but wonderful trustworthy Automotive shop. We have to Toyotas. It was time for the 90,000 mile everything. The bill happened to come to $400 less than we expected. Who would believe 10 miles away from Oro Valley and a little Enclave with its own rules and good neighborly feelings. I'm so glad I moved. And I am so glad we are keeping our business in Catalina"
"We dealt with Chris he was very nice helped us out looking at cars you're thinking about treated my car in for a Hybrid car we are looking at different ones on which ones look nicer discussion test drive and see in how fast it go and what's the mileage and if they had any good deals"