Broadway Bicycles

Friendly and knowledgeable! They got my son's bike up and running again Nice little local shop. I'm not sure how the prices compare to other places

FANTASTIC!! We recently moved to Tucson and needed some work done on my boy's bike. He's in that in-between bike sizes stage, and we could not afford to spend too much on a short-term bike. Thankfully, we found Broadway Bicycles . . . Friendly, Honest, Affordable, and Professional! They took care of us, and we are grateful. I'm not sure what their average repair turnaround time is, but I barely got home and received a call that my boy's bike was ready. Wow! I highly recommend Broadway Bicycles . . . a wonderful place for repairs, and from what I could see in their showroom . . . a wonderful place to buy a bike.Note: Not knowing where to go, we initially visited another bicycle repair shop (that I will not name). They gave us an estimate that was five times higher than Broadway Bicycles, and if I'm not mistaken, they claimed the bike needed a new flux capacitor. ;-0

Great place to buy TREK. Large selection and good knowledgeable sales folk. Like many Trek dealers, parts for my trek not in their inventory which has me looking for a different eBike despite their assurances that parts were available before I bought only to find out that the parts not readily available through Trek.If you need a bike to ride around town or in competition, this is a good place generally. Hard to deal with if traveling.

Very friendly and knowledgeable staff. Small shop, but lots of stuff: parts and gear.

I brought my twelve year old Trek hybrid to Broadway Bicycles because the chain broke. This bike hadn't seen a repair shop since it was new. They replaced the chain the same day. There was no hassle about the bike needing extra services or parts, they just replaced the chain and I was back in the saddle quickly.

I love Broadway bicycle, their prices are reasonable they made my bike looks brand new and it wouldn't fit in my trunk so they are going to deliver it for me ,the young man is going on lunch and said that he would deliver my bicycle. I would give more stars if I was able to because talk about service, that's amazing! We need more businesses like this!I wouldn't go anywhere else

Back in May 2020 my wife was having issues with her back and legs when riding her regular bike and I thought we should go look at some electric bikes. I liked the Townie 7d and found that Broadway Bicycles had some so we went and had her try one out. She liked it so we bought it for her.In late May we went up to our summer place near Show Low and brought the bikes with us. It was the first time we brought them up. We were used to walking and decided to try riding. It was not long that I found the altitude and hills were too much for me and my regular bike so I contacted Broadway Bicycles again and ordered a bike for me. At the time I also ordered the Yakima EVO Holdup 2 for a bike rack for the car. It took a while to get the bike in but on Jun21, a little under 3 weeks, I went down and picked up my bike. We absolutely love them!The bike rack was another story. Before I tell you this, I need to let you know that I am totally happy with the results and the help I received from Scott, the owner and Tim who was the original person we bought the bikes and rack through.I received a call August 15 from Broadway Bicycles informing me that my rack was in. I was excited and although we were scheduled to come back down to Tucson in late September, I decided I would drive down the next day to pick it up and drive back to the mountains the same day. Needless to say I was in a hurry and when I picked up the rack it did not seem right but I was assured that it was the one I ordered. I left and all the way back to the mountains I kept thinking it was not right. When I got home I found the receipt and looked it up. Sure enough, it was the wrong rack.I decided that I would drive back down again the next day to straighten things out. Since the rack I ordered was $200 more expensive than the one I actually had I was a little concerned.I met with Scott, the owner of the shop and we went over everything. He agreed that I had indeed received the wrong rack and that he would make it right. He let me keep the one I had picked up so that I would have a rack to move my bikes back down the mountain and said we would just trade them out when the new one came in. That was August 17.Today, November 20, I finally received my new rack! It is the correct one and I am extremely happy to have it. It was just a few days shy of 6 months to get it. Broadway Bicycles has been extremely busy, as have most other bike shops just about everywhere as far as I can tell. Though this whole thing I was kept up to date on what was going on, how they tried to get the rack from other dealers, and even had an alert set up so that as soon as one would arrive somewhere Scott would be notified.I would highly recommend them for your bicycle needs. They are knowledgeable, professional, and friendly and bend over backwards to do their level best for you. At least that has been my experience in dealing with them off and on over the last 20 years. Thank you guys, we appreciate you!

Look no further for outstanding service and the best in knowledge and service of bikes. Our household recently purchased a high end bike and it was smooth and we were well supported. The entire crew is top of the line with Scott, Bruce and Tim. This is your neighborhood resource and support for all things bikes. This is our fourth bike over the last ten years and nothing but the best experience can be expected. STAY LOCAL you need look no further than Broadway Bicycles!

Always great service from knowledgeable staff. This place goes above and beyond to help. Highly recommend!

Friendly service and good local recommendations on trails etc... . Only issue I had was I needed to bring back an item that was built there with a couple of issues- that being said they were friendly and fixed what was wrong on the spot and w/ friendly service. Wld recommend them.