Broadway Babies

If I could give this place zero or negative stars, I would. I will start by saying that the items at this store are not safe to purchase for children. I have gone to Broadway Babies twice. The first to trade in items for which I got store credit. During that time, the owner was complaining about how a child was in her store and "messed everything up" and starting ranting about how parents should watch their children. However, the store is incredibly cramped which does not allow stroller access so a child has to be set "loose upon her store". Things are not well organized and they have to be combed through to find anything and it is difficult to watch a child closely while doing this. Second time I went to her store was to use store credit. She wanted $40 (!!!!) for a used jumperoo play center. It was dirty. It had not been wiped down. I read through other reviews (just now) where the owner says things get dusty but this was not dust. This was grime and it was sticky. And not from children let loose upon her store. Every inch of it was dirty. But I had store credit and a dirty but functional jumperoo for essentially free is better than paying $20 for a clean, newer jumperoo from FB Marketplace. Or so I thought. I started cleaning it and realized it was filthy, absolutely filthy, under all the toys. Ok, crap gets into those cracks. Easily cleaned. Upon taking one item off, that just pops off so it easily could have been noticed before the owner sold it, there was black mold! I took the entire thing apart and it is everywhere. One toy is battery operated. I assumed it had either old or no batteries in it. Opened it up and the entire thing was rusted out but here's the real kicker. It had brand new batteries in it so the owner SAW that it was rusted out beyond repair (one of the spiral tongs was snapped off the rust was so bad, not to mention the battery acid all over) but they put new batteries in it and closed it up and called it good. I thought maybe I could clean this thing up but it is beyond a heavy duty cleaning. This is not safe. Icing to the cake. I was also looking at high chairs and the owner was showing me another she had in stock. She couldn't get the tray on and said she needed to get some WD-40! On a child's eating surface. A side of poisoning? Don't mind if I do. DO NOT buy from here. The owner is out to make a buck and doesn't care one single bit about the safety of children. And certainly doesn't want them in her store unless they're "contained". I have not been to such a horrible and shady business in quite some time. And unfortunately she got some good clothes and items from me that I wish I had taken elsewhere.

I've only been here twice but both times were enjoyable. I find their prices are extremely reasonable especially compared to the other small children's consignment stores in Tucson. They have a wide range of baby/kid items, name brand, quality pieces new and used, but they also have a lot of stuff I would consider "junk" to sort through just like other second hand stores so it takes a little while to find exactly what you want. My favorite thing about them is both times I've gone in they have had vintage items as well that are gorgeous conversation pieces for sale which is really fun. I personally don't like being followed and talked to too much as I'm shopping so I thought it was great that the owner and employees greeted me and asked if I needed help then let me be until I asked for assistance or joined a couple conversations. The owner is very sweet and every one who works there in down to earth and hospitable. I was very pregnant when I brought in two huge heavy bins for trade and the owners son was a gentleman and made sure to carry them for me. This is definitely a local family business that I will continue to support.

Of the three times my wife and I have tried to visit this store, they have been closed twice -- during posted open hours. Both times I double check online to be sure we were there during the right time -- understanding that even though the hour posted on the door may be correct, sometimes things come up that could cause a store to need to close unexpectedly and that could be easily noted on Facebook. But nothing. When I made this same comment on their Facebook page, they promptly deleted it. We may return, or maybe not. Hard to say. More likely, we'll spend more time at Little Bird Nesting Company, which also has a ton of used baby supplies and is regularly open when they say they will be.

Horrible customer service I have ever received in my life. Manager is so unprofessional. Please save your time and money and go somewhere else.

The owner really went out of the way for me for an item I was looking for. Very helpful and appreciated.Yes, hours can be funky and yes parking is limited, but overall, this is a great, small, family run business.

Owner was very sweet and kind. Lots of great baby items. Very good quality. I went in getting what I was looking for. Love supporting local businesses. I will be definitely coming back!

Best store ever!!! The owner is the best!!! They have awesome new and used children's clothing. I buy all my daughters pageant wear here!! Plus they take my daughters old clothes and gives me store credit and it's not like most places where they give u a quarter for each thing she gives you a fair price for all your items!!

Great store for babies items! I have been here a number of times, owner is always polite and willing to help with what you're looking for. I took in a few items I got double of during my baby shower, they gave fair trade credit and were pretty quick. I would say they are more affordable than competitor shops. Definitely recommend.

Great store with loads of spotless baby gear & adorable clothes. The owner, Valarie was very helpful & knowledgeable and personable. Even her friendly dog greeted me with a hello. I will definitely return to her store for additional needed items for my Granddaughter when they visit and this time take my daughter-in-law with me.

Blown away by their customer service. Wish I would have used them for my other two babies to get my insurance provided breast pump. Highly recommend to all my fellow mommies!!