Better Appliance Services

This "repair" company was assigned to me by 2-10 Home Warranty to repair my microwave. The "repairman" shows up spent 10 minutes said he needed to order parts and took my check. 16 days later they had made an appointment with me to repair the microwave when I get a text at 1:20 am that they wont be able to come out. Problem considering I took the day off work to get this done. I called 2-10 HW and they said the repair company claimed i needed a switch, control board, and thermostat. I explained what happened and 2-10 assigned another company who came out and determined the problem was a loose wire. Fixed it and works great. Beware of this company. I guess what they did is technically insurance fraud and a crime.

They came to fix my leaky dishwasher collected the money upfront. They said thry return with door gasket in a couple of days to replace the defective one. Now it is a week every time I call I get the answering machine. The check has been cleared now in am contact in the. BBB and Az ROC to file a company. They are complete fake company.

I am writing to express my frustration, disappointment and two month inconvenience with Better Appliance for misdiagnosing my GE refrigerator (Model GSS25WGPE CC, Serial ZF239966). I called Better Appliance back in November of 2011 to service my refrigerator and since then they have replaced a water inlet valve, ice maker, water filter, thermostat, and mother board on my refrigerator and still have not been able to fix my refrigerator. I have spent about $500 and know for the past two weeks I have not heard them at all. I am very frustrated with this companies lack of response and service.Yours truly,Alfonso

our washer broke we called the guy on the phone was really nice said they would come out the next day. in the morning they called to tell us what time they would be there and called us again to say the guy was on his way. he came nice guy to my surprise while he waited for our washer to fill he cleaned my floor behind the washer that was a nice thing as we are getting older and don't pull our washer out to clean any more . but he found the problem fixed it and left our home clean thanks again for the great service we would and do highly recommend better appliance

Asked him to come help with our broken washer. Showed up, didn't fix it but charged my wife the entire amount. When I called to complain he lied and said he was not the owner, then said he would come fix it after he ordered the part. After 3 weeks of stringing me along, said he never ordered the part and was pissed because I had called to complain so he just was waiting until my check cleared. This guy is total trash!