Arizona Department of Transportation

My wife's DL expired and is a real ID. So we need the old DL, a passport that is current and 2 pieces of mail in her name. A nominal price to reinstate. We will go with out a reservation. Time is not critical to us if we have to wait.Update: only 30 minutes in line, actually always moving. Doing the licensing replacement with the photo was less than ten minutes more. They have HDQ seating so everyone doesn't have to stand. I would say, very organized.

Tucson DMV on Shannon is the best place to go if you need to update, renew or get a drivers license, car registration, etc. Since the lines are pretty long, I always make an online appointment or two which are in 10 min intervals, for what I need to do at this office so I can be in and out in minutes and not stand in line. The people who have helped me and my husband so far, have always been very nice and extremely knowledgeable. It's a much better experience than other DMV offices (Chicago years ago) in the country. When ever you need to go to DMV, my advise is to make online appointment the day before, be polite and patient and you will have a much more positive experience.

THIS PLACE IS ABSOLUTELY HORID. They knit pick every little detail to make SURE you fail. You can spend less than 2 secs on the road and see all these "violations" that cause fail from 99.999999999999% of drivers on the road. My brother has driven with me many times and drives perfectly fine. They are just failing him for fun now at this point. It wastes our precious valuable time and they think it's a game. I know they get paid for this shit but we don't so i understand why they don't give a shit. I truly believe NO ONE, passes at this location. 1 STAR ACROSS THE BOARD.

I needed to go to the Department of Motor Vehicles on N Shannon Road today to renew my drivers license. I don't know what your adventures at DMV have been like, but my past experiences have been akin to the fall of Saigon, with massive lines to get into the building, and the most torturous waits of many hours just to get seen. Once seen by the bored and unhappy clerk, I've always found them pretty incompetent Today was different - no queues! - I walked straight to the head of the non existent line, and within 10 seconds was called to the clerk. She was very pleasant and totally competent! Paperwork done, photo taken, eye test completed and fee paid in around 10 minutes.What??? No marauding hordes, fist fights or screaming, crazy people !?!I'm a very happy camper

I received a traffic citation while traveling through Arizona in 1994. I paid the fine in full. Fast forward to 3/4/2022 I'm at my local DMV in California renewing my driver's license and im informed Arizona has placed a hold on my license for "failure to appear"After 4 phone calls I was informed that the fine was paid in full but there was a $10 "reinstatement fee" from 28 YEARS AGO! now I can't dispute this "fee" because it was 28 YEARS AGO! ADOT you can do better, you really extorted $10 from me by placing a hold on my driver's license from a citation from 28 years ago? I hope it cost 10 times that amount paying someone to check your archives.

I dropped in here because my driver's license was expiring. Service was fast. Unfortunately, I had to return home to get some documents so I could get the kind of driver's license that you can use as ID for flights. (Bring a birth certificate or passport, plus two pieces of mail with your name and address on them.)

I arrived around 11am this morning and the line was coming out of the door. I thought, oh no this is going to take forever!! Well I was soooooooo wrong!An employee greeted each person (with a smile) and asked why they were there, she then directed them to the area where they could be serviced. I needed my picture taken and a new license and within a few minutes was getting my photo taken. They gave me a form with a clipboard so I could complete it in line. Before I knew it another employee (with a smile) said next in line and I paid my $12, received my temporary license and she said I would get my permanent license in about 2 weeks. Less then 15 minutes later, I was walking out to my car. Very impressive DMV!! Keep up the great work!

Adot motor vehicle website doesn't work. Duchy should put some covid money towards making their website more accessible and stop buying state trooper SUVs. Driving on I-10 to Phoenix there were four state troopers on the way and three on the way back to Tucson. Not a sign of those fancy SUVs in the dust storm though. Officer safety? Arizona is crooked..

I know we're n unusual times but the AZ MVD has become a failure to the people it's supposed to serve. Having to wait 8 weeks for a replacement title to sell a vehicle is completely unacceptable & outrageous. Total failure of the system.

Line went fast. Definitely look on the website to see what you need before coming in, that was the only thing that would make the line stop.