Arizona Computer Guru

Great service updating my little Mac Book Air with a new hard drive. They kept me informed all along the way and worked diligently to transfer all my data over.

They got my problem resolved and me out the door so fast - without my even leaving my computer there. I'm back in business.

My laptop died due to a hdd failure.I handed it off to them for repair which was fast friendly and cost effective. They ended up replacing said hard drive and putting (cause it's a PeeCee) Micro$loth's Winblows back on it with my recovery disks. They also installed a great anti-virus (which I have never liked to run before) and a couple other "make my system run like a champion all the time" programs. The work was completed before I expected it to be done. They phoned promptly when they had "go ahead" questions and kept me updated via emails throughout the service request.I have used other services in the past. The BlueBox store's "geeks" are mere fumbling children when compared with the experience and knowledge of the Guru's at this place! Now that I have experienced Arizona Computer Guru's service - I'll never go anywhere else.To sum it up here's a quote from their website, "In fact, Cox Communications, Apple Stores, and other notable IT service providers have referred their customers to us for the resolution of particularly troublesome issues." That says it all right there boys and girls! I want to go to the "go to guys" for "the other guys". Why mess with the rest when you can start with the best? I use my computer in a business sense and can not afford to be "down" for any length of time. These guys got me up and running quickly. Signed,Web developing computer geek.

Kathy did a great job putting a screen protector on my new laptop. Very pleasant and professional employees, they were so nice to my husband too. I will make sure to go back to them for all my tech needs! Nice price, as well.

I have used Guru to build a few different websites for me and they have done a great job of not only designing the website for the look I wanted but also helped my SEO considerably with how they helped me design the back end of the website. They have always been available to me if I ever had any issues with learning how to do my own editing and adding content to my sight. Very happy with their attentiveness to my needs as a small business owner and taking care of a lot of the little things that I can't always think of on my own when it comes to my web presence. They are also affordable and reasonable. Many other web designers offered the same services to me for over double the price that Guru did the project for.

I have been a customer of AZ Computer Guru for years. They even put together a new PC for me. This last time I had the SSD fail and they installed a new one. It took longer than I was led to believe, but this was not a problem as previous work had taken longer than estimated, too. After I received the machine back, I asked if they would help me restore my data from an external drive. I was assured they would. Not so. Several emails requesting help have gone unanswered to this day and those were sent nearly a month ago. At one point I asked if they could not, or would not, help me, would they recommend someone who could. Not a word. Finally, I received prompt help from another source for what turned out to be a pretty simple procedure. I don't think I will be doing business with the Guru in the future.

I have been working with AZ Computer Guru for over 15 years. For most of that time, I was manager of a facility with two laptop computers and two desktops, and I had everything from virus infections to system slowdowns, and the helpful staff took care of everything quickly and without problems. My latest job with them was to take a relatively low capacity laptop, upgrade it to Windows 10, and clone everything onto a new SSD. Everything works fine, and much faster!Thank you Andy!Richard

They were excellent- helpful, answered my questions, they did not try to 'up-sell' me. I'll go back next time I break things.

Been here a few times since my initial visit and was happy with the help and service I received from the techs and the front desk.Overall a good place to go!

Took my 8 year old laptop in for a cooling fan issue. it took a little longer then I thought it would for diagnostics because of the cooling fan issue and the fact that I didn't have a running dvd drive but still well within the quoted 5 days. Their system sent emails to me at every step and Carl called to explain too. they ordered the new fan, applied the sync compound, removed malware found on my laptop and installed programs to keep it from happening again. Even found a used battery to replace my dead one at a good deal. My computer runs great and I'd take it back if it ever needed more work in the future. Good Job!Update as of 2/29/16: Had a small issue with file permissions that was discovered after I first published this review. I wrote an e-mail on their website on a Friday evening expecting not to hear anything back til Monday. They called me on Saturday there wasn't much time to do anything so made an appointment for Monday to do a remote access fix. it took hours but all covered under the warranty for the work that was done in the shop. Problem fixed all the files are mine again and laptop works like a dream. Thanks again.